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“Fantastic stay despite the snow”

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The Lexington New York City, Autograph Collection
Ranked #276 of 467 Hotels in New York City
Mrs_Hawes
Level 6 Contributor
137 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Fantastic stay despite the snow”
Reviewed 9 June 2014

Stayed here during the freak snow in January! The hotel itself is stunning, rooms smaller than expected as this was my 3rd visit to New York.
Staff incredible helpful, in my eyes the only downfall was that the bar wasn't open till mid afternoon and wasn't widely advertise that there was a room service option.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrs_Hawes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gul T, Assistant General Manager at The Lexington New York City, Autograph Collection, responded to this review, 11 June 2014
Your feedback is greatly appreciated as it will help us to improve our ability to better serve all of our guests. We take pride in the quality of our product and services, which reflects our commitment and loyalty to our customers, and we are delighted that you enjoyed your recent stay with us.

We look forward to welcomng you back to the Lexington NYC.

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,285 reviews from our community

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Charlotte, North Carolina
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 June 2014 via mobile

We have stayed at The Lexington twice this year for pleasure weekends.
Love the location, have been fortunate to get an upgraded room, so accommodations have been very good. For NYC, price, etc is very good and we recommend it. It's not the Waldorf or Pierre, but it's a good value.

Stayed June 2014, travelled as a couple
Helpful?
Thank kayL5534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gul T, Assistant General Manager at The Lexington New York City, Autograph Collection, responded to this review, 11 June 2014
Thank you for the 4-Star Rating! We appreciate your loyalty and are delighted that you enjoyed your recent stay with us. We look forward to welcoming you back to the Lexington NYC.

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 June 2014

Marilyn Monroe lived here with Joe DiMaggio at some point...just one little piece of trivia and charm. I really enjoyed this hotel. The rooms aren't huge, but nothing in NYC is. They were reasonable and I really loved the jazzy decor. As other reviews have mentioned, asking for a room on a higher floor is very helpful to reduce street noise. We were on the 25th floor. There's still noise, but it's manageable. The room had an auto-flush toilet - something I have not seen in a hotel and found quite surprising at times, if not annoying, but eventually we threw a towel over the back to make it stop flushing at unnecessary times. There was no room service when I was there, but I think they were in the process of changing that and they said the 2 restaurants on site would deliver "to go" style. Both restaurants on the property were very good - Chinese place called S. Dynasty and a Diner called Raffles. I would highly recommend both of them. Also there's a Starbucks in the lobby; not very NYC, but it's caffeinated and convenient. No coffee makers or refrigerators provided in the rooms, but I understand those could be provided upon request. The lobby bar was lovely and all the art and furniture in the lobby and throughout the property was really enjoyable the whole time we were there. We stayed for a week. We had a few small problems with housekeeping bringing what we asked for (nothing big) and the front desk was VERY receptive to my feedback.

Room Tip: Ask for a room on an upper floor
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  • Stayed May 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wherever_U_go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gul T, Assistant General Manager at The Lexington New York City, Autograph Collection, responded to this review, 9 June 2014
Thank you for the 5-Star Rating! We are delighted that you enjoyed your stay with us. We take great pride in the quality of the product and the level of service we offer, so we are especially pleased to have exceeded your accommodations.

We look forward to welcoming you back to the Lexington NYC.

Warm regards,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 6 June 2014 via mobile

Stayed for 5 nights with my wife. Upgraded on check in which was a nice surprise. Hotel room was a nice size but the bathroom did need an upgrade. All staff very friendly and accommodating. What made it for us was the location. Very central and most attractions in walking distance, well for us anyway. I would defiantly return to this hotel on our next visit.

Stayed January 2014, travelled as a couple
Helpful?
2 Thank B1bster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gul T, Assistant General Manager at The Lexington New York City, Autograph Collection, responded to this review, 9 June 2014
Thank you for the 5-Star Rating! We are delighted that you enjoyed your stay with us. We take great pride in the quality of the product and level of service we offer, so we are especially pleased to have exceeded your expectations.

We look forward to welcoming you back to the Lexington NYC.

Warm regards,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, North Carolina
Level 6 Contributor
467 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 5 June 2014

This property gets a variety of reviews; my experience was very good as the room I had was fantastic. It was well appointed, had great views, spacious, and was very comfortable. The lobby had a sense of a modern touch while keeping the history of the building. The restaurant connected to the hotel (but not a part of the hotel) is awful ... walk a little bit to find something else (it was just too cold when I was there to wander too far!).

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 150hotelnightsayear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gul T, Assistant General Manager at The Lexington New York City, Autograph Collection, responded to this review, 9 June 2014
Thank you for the 5-Star Rating! We are delighted that you enjoyed your recent stay with us. We take great pride in the quality of the product and level of service we offer, so we are especially pleased to have exceeded your expectations. I do apologize, however, that the restaurant did not perform to the standards which we hold so important. We will address this matter with the appropriate peronnel.

We look forward to welcoming you back for another extraordinary experience at the Lexington NYC.

Warm regards,
John Trovato
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester
Level 6 Contributor
81 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 June 2014

First visit to NYC, hotel is good enough , modern and clean, however as expected rooms very small and view wasnt particularly pretty. Wifi in room was at a cost, free in lobby. Very good location, only 15 min walk from times sq/broadway. Overall for the cost (we paid approx £120 a night for room only) it was good enough considering the location and i would recommend it.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amycm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gul T, Assistant General Manager at The Lexington New York City, Autograph Collection, responded to this review, 6 June 2014
Thank you for the 4-Star Rating! Your feedback is greatly appreciated as it will help us to improve our ability to better serve all of our guests. We are delighted that you enjoyed your stay with us and that we exceeded your expectations.

We look forward to welcoming you back to the Lexington NYC.

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 4 Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 June 2014

Great location and very reasonably priced. Nice lobby. The rooms are typical NYC rooms, quite small, but serviceable. Brand new large flat screen TV's. The front desk help was friendly and the hotel very clean. I would go back.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fred I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gul T, Assistant General Manager at The Lexington New York City, Autograph Collection, responded to this review, 6 June 2014
Your feedback is greatly appreciated, as it will help us to improve our ability to better serve our guests. We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the Lexington NYC.

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lexington New York City, Autograph Collection

Property: The Lexington New York City, Autograph Collection
Address: 511 Lexington Avenue, at 48th Street, New York City, NY 10017
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#182 Luxury Hotel in New York City
#236 Romantic Hotel in New York City
#237 Family Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Lexington New York City, Autograph Collection 4*
Number of rooms: 725
Official Description (provided by the hotel):
Located in the heart of Midtown's fashionable East Side, The Lexington New York City, Autograph Collection debuted as part of the Marriott Autograph Collection hotel in summer 2013 after an extensive $46 million dollar transformation project. Our Midtown Manhattan hotel's full-service accommodations sit in a 28-story building offering 725 guestrooms and suites, with some featuring two baths or balconies. The Lexington Hotel New York City, Autograph Collection is steps from the United Nations, Grand Central Terminal and Park Avenue, and is walking distance to Rockefeller Center, Radio City Music Hall, Bloomingdales, Madison Avenue, Fifth Avenue shopping, Broadway theaters/Times Square, and many museums. The revitalized hotel has been completely transformed and is a great choice for business and leisure visitors looking for an upscale, iconic New York City hotel. ... more   less 
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Also Known As:
New York Radisson Hotel
Radisson Lexington Hotel New York
Radisson New York City
New York City Radisson
Radisson Lexington New York

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