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“Good location and price”

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Renaissance New York Times Square Hotel
Ranked #181 of 467 Hotels in New York City
Certificate of Excellence
Austin, Texas
Level 4 Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good location and price”
Reviewed 9 June 2014

The Renaissance was well located on Times Square. It was in the middle of all the activity. We could walk to Central Park and 30 Rock. The rooms were nicely done, clean and up to date. My room had a great view of the M&Ms store. I will certainly look at this hotel for the next trip.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,344 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (477)
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Dallas TX
Level 6 Contributor
178 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed 8 June 2014

I have stayed here before (a few years ago) but it's nice to say that it's still a good choice in NYC. The rooms are decent sized (though the bathrooms are small). it's nice to have a refrigerator for water/etc and really the best part is the very helpful and friendly front desk staff. The breakfast buffet is more than anyone could ask for in terms of selection. The only negative is the noise from the constuction next door (street noise is just unavaoidable in NYC).

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dottie dog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level 4 Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 June 2014

This was our third visit to the renaissance for a meal and again it was superior. My wife and I both had a "small meals." We both had a bowl of lobster bisque (fantastic) and an appetizer (crab cakes) or salad.

  • Stayed May 2014, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Ralph M T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 June 2014

Stayed at this hotel for two nights mid May. The hotel is in a great location. Rooms are nice and fairly large for New York. Food in the R lounge was good but the service was very slow. Omar at the concierge desk is fantastic. He was helpful in giving us directions to the train for a Mets game as well as in helping us get tickets for the 911 Memorial.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrsclever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nebraska
Level 6 Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 1 June 2014

Because we had show tickets and a reservation at 21, we decided to stay in Times Square for two nights during a recent trip--not my favorite location, but the Renaissance was a great choice. Fairly good size room, plenty of outlets (including two on the nightstand between the beds), and literally the nicest bedding I can remember in a hotel. Soft and comfy, plus the mattress itself was great--after a busy day walking around New York, it was wonderful coming back to a cozy bed.

The bathroom had a nice soaking tub and plenty of counter space. In addition, the room came with a mini fridge and a coffeepot.

We were on the 18th floor over looking the business that's Times Square and it was fairly quiet (except for the sirens). I would stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tess23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Johns, Florida
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 June 2014

My husband and I stayed at this hotel for a week at the end of May. The hotel has a great location, checking in was smooth (upgraded to a corner room because my husband is a gold member) and the room fairly clean. However, the service in the R Lounge is absolutely terrible. The servers couldn't care less about the quality of service they were to provide, and the food wasn't great either. Overpriced, subpar food...you are paying for the view of Times Square.
The concierge was helpful with finding discounted broadway tickets and restaurant recommendations. When we mentioned we were celebrating our honeymoon, he told us he would send some wine and chocolate covered strawberries to our room..but that never happened. Perhaps we had a DND on the door or something, but either was that was disappointing.
Overall, I probably wouldn't stay at this property again.

Room Tip: High floor to get away from the noise. We were on the 14th and still heard noise outside.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, Guest Relations Manager at Renaissance New York Times Square Hotel, responded to this review, 2 June 2014
Thank you for taking the time to post about your recent experience at the Renaissance NY Times Square Hotel. We are delighted to hear that you enjoyed your stay and that the concierge was helpful. I apologize that the food and service in R Lounge was disappointing. Your feedback has been shared with the restaurant team to improve the experience that we provide our guests. We hope you will reconsider the hotel for your next trip to NYC!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level 6 Contributor
119 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 28 May 2014

Stayed one night. Checked in early at 11 am. Staff was more then helpful, pleasant and very professional. Room was spotless. bed was very comfortable and we had a great view of Times Square. Staying in Times Square? Stay here. Great rates also on memorial Day Weekend.

Room Tip: Corner room on high floor. Very quiet and great view
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cobra487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance New York Times Square Hotel

Property: Renaissance New York Times Square Hotel
Address: Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036-7301
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
#68 Family Hotel in New York City
#109 Romantic Hotel in New York City
#115 Business Hotel in New York City
#138 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Renaissance New York Times Square Hotel 4*
Number of rooms: 312
Official Description (provided by the hotel):
This New York City Boutique hotel is located between Avenue of the Americas & 7th Avenue. Enjoy easy access to Times Square and many other popular attractions in the area. Visit R Lounge and take in the views of the City while enjoying your favorite cocktail. ... more   less 
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Also Known As:
Renaissance New York City
Renaissance Hotel New York
Renaissance Times Square
Renaissance New York Hotel Times Square
New York City Renaissance

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