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Reviews (10,333)
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Reviewed 4 weeks ago via mobile

Guillermo
The staff was most helpful and went the extra mile to make us comfortable. The staff was extremely cooperative and sweet. It was a pleasure to stay here and enjoy the facilities. Look forward to their great hospitality!!

Stayed: June 2018, travelled with family
Thank sanyaralhan19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin S, General Manager at The Manhattan at Times Square Hotel, responded to this reviewResponded 3 weeks ago

Thank you for the excellent review, Sanya.

We're thrilled your time with us was so amazing. We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Guillermo took such wonderful care of you and made you feel so valued. He is an important member of our team.

We look forward to hosting you again soon for another stellar experience. Have a beautiful day.

Yours in Hospitality,
Martin Solano – Hotel Manager

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Reviewed 4 weeks ago via mobile

Senka at the front desk did a marvelous job. Hotel was clean and bright. The location is perfect. I’d stay again. Came for work and would return for pleasure. Well staffed and cleaning crew was pleasant. Breakfast was delicious and had many options.

Stayed: June 2018, travelled on business
Thank bhynes928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin S, General Manager at The Manhattan at Times Square Hotel, responded to this reviewResponded 3 weeks ago

Thanks for the excellent review, bhynes928.

We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our top-notch service and clean rooms as well as our prime location. That's what we like to see. We look forward to hosting you again soon for another stellar experience.

Have an amazing day.

Yours in Hospitality,
Martin Solano – Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Visited NYC for a 3-day conference. Senka was phenomenal after my long travel day. She got me settled and expedited a room to make sure I got to my meetings on time with no hesitation. :) would recommend again.

Stayed: June 2018, travelled on business
Thank samanthanfiorenzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin S, General Manager at The Manhattan at Times Square Hotel, responded to this reviewResponded 3 weeks ago

Thanks for sharing this lovely review, Samantha.

We're thrilled to hear you enjoyed your stay with us. It's our pleasure to accommodate you and we appreciate your praise. Senka is an excellent member of our team. She always goes above and beyond for our guests. You can see why we love having her here so much.

We're looking forward to sharing another amazing experience with you soon. Have a beautiful day.

Yours in Hospitality,
Martin Solano – Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This hotel has very good locatio, close to all attraction and restaurans.
All staff is excellen, especially SENKA from the front desk.
We are very happy and satisfied about service and hospitality.
Thank you.

Stayed: June 2018, travelled with friends
Thank ramizkarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin S, General Manager at The Manhattan at Times Square Hotel, responded to this reviewResponded 3 weeks ago

Thanks for sharing this lovely review, ramizkarim.

We're thrilled to hear you enjoyed your stay with us. It's our pleasure to accommodate you and we appreciate your praise. Senka is an excellent member of our team. She always goes above and beyond for our guests. You can see why we love having her here so much.

We're looking forward to sharing another amazing experience with you soon. Have a beautiful day.

Yours in Hospitality,
Martin Solano – Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Excellent stay at Manhattan at Times Square.
Entire employee staff and management was excellent, especially SENKA from the reception. She was very professiona, kind and helpful.
We are very greaful for all attention and service.

Stayed: June 2018, travelled with friends
1  Thank ranitotec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin S, General Manager at The Manhattan at Times Square Hotel, responded to this reviewResponded 3 weeks ago

Thank you for the fantastic review, ranitotec.

We're delighted to hear that you had an amazing experience with us. We appreciate your compliments regarding our hard-working team. We will make sure to pass on your kind words to Senka. We look forward to hosting you again soon for another stellar experience.

Thank you again for sharing your review. Have a lovely day.

Yours in Hospitality,
Martin Solano – Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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