I've stayed here before (about 10 years ago) and was looking forward to returning.
If you look at their website, it appears they have a rooftop bar. They do, but ONLY for guests staying in the penthouse suites. If this is important to you, there are plenty of hotels in the the city and SoHo that have this feature. Stay there instead.
Also, if you are looking for a hotel lounge to meet friends and chat, this hotel doesn't really have one. It does have a great lounge, but it's treated like a restaurant. After passing through the matre d' (just awkward for a hotel lounge) you must consume something. Even if you are a hotel guest. We ended up enjoying coffee at Ladurre (just up the street) and drinks at the Broome Street Bar instead. In fact, this customer experience forced us to enjoy our "lounge experience" outside and away from the hotel. Neither the bar or lounge were welcoming for hotel guests.
My experience reminded me of a high end hotel chain experience, and not the laid back boutique hotel experience I was expecting. For the prices we paid, we could have stayed at almost any high end hotel in SoHo, midtown, and Upper East Side.
I've rated it average, because the price is way too high for the customer experience they deliver. It's just average and not really special. Location is great. Rooms are quiet, clean, safe, not worn. Staff is friendly, but nothing extraordinary --- for the price. The hotel no longer feels like the exclusive boutique hotel it once did. It feels more now like a high end business/tourist hotel. There is no longer the personal feel you would expect with a boutique hotel. There are plenty of other hotels now in the area that would meet my expectations at the same or lower price.
- Official Description (provided by the hotel):
- New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more less
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- Also Known As:
- Hotel Soho Grand
- Hotel New Soho York
- Soho Grand Hotel New York
- Soho Grand New York City