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“Beautiful Boutique”
Review of The Surrey

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The Surrey
Ranked #95 of 473 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Reviewed 5 August 2014

A wonderful Hotel located in the heart of the upper east side boutique shopping district, one block from Central Park and a short walk to major east side museums and galleries. Beautifully appointed with fine beds and furniture. Very attentive and helpful staff engaged to make my wife's birthday stay very memorable. We will go back and recommend a stay their to our friends.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Mr. Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 August 2014

Two weeks at The Surrey and I hated to leave. Selected it to be close to Lenox Hill Hospital for my daughter's surgery. Facility and the staff made my stay most pleasant during an unpleasant reason to be in New York. Wonderful area to be in in the city.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with this hotel
1  Thank Ms. Helene G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

I've stayed in several boutique hotels in NYC and by far, the Surrey is my favorite. I had gotten a suite because I am accustomed to small NY hotel rooms, but the Surrey's suites felt very roomy and comfortable. The bathroom was large and it also has the most comfortable bed. I did not have a view but because of that, it was so quiet at night, which is big on my list. Being able to dine at Cafe Boulud was also a plus - even for in-room dining. The area is also incredibly convenient to the Met, Lincoln Center, and great Madison Ave. shopping. I highly recommend.

  • Stayed: August 2014, travelled solo
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Review collected in partnership with this hotel
1  Thank writerfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Distinctive and outstanding in terms of accomodations, professional service, location, and hospitality

New York City is a great destination -- and The Surrey Hotel made this great destination a great visit! Thank you!

Room Tip: Ask advice of hotel concierge and staff -- they are most thoughtful and accessible. Views of East Si...
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
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2  Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Really enjoyed my stay here. The room was large, comfortable and very well appointed, and all of the staff were terrific. The rooftop bar was sensational - excellent views, even a glimpse of Central Park.

  • Stayed: June 2014, travelled as a couple
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1  Thank Hera_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

For my mother's birthday, I wanted to do something special so decided to do a stay in NYC. My sister, mother and myself went to stay at the Surrey. it is on a beautiful quiet tree-lined street on the Upper Eastside. it is the most chic address and lovely hotel. It is very elegant but not stuffy. It is a perfect mix between contemporary and traditional. The staff is the perfect cross between professional and friendly! As I travel for business a great deal and stay in Five Star hotels, it was a wonderful experience but for my family members who do not travel as much, this was a very special treat. The rooms are spacious and very inviting. The beds are super comfortable and duvets are fabulous! The bathrrom features a fresh traditional marble and mosaic design that is bright and beautiful. While I live close by in New Jersey, it was a great pleasure to experience the Surrey. THe Café Boulud for breakfast was outstanding and the brioche French toast amazing. Overall, it was a fabulous experience. Thank you to the staff and management. Bravo!

  • Stayed: August 2014, travelled with family
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1  Thank 1-Hotelpro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Stayed here for a wedding and were part of a room block. Couldn't be happier with our room and the service. The staff are all extremely professional and helpful. From the managers to the bellmen, I think the thing that stands out the most is the warmth of the staff. You can always tell wonderful management when you see happy employees, and that makes for happy guests. The elegance and location of this hotel could easily create an atmosphere that is stuffy, yet The Surrey staff made our stay warm and inviting. This will definitely be my new go to hotel when visiting the city.

  • Stayed: July 2014, travelled with family
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1  Thank MrsfromNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Surrey

Address: 20 East 76th Street, New York City, NY 10021-2643
Phone Number:
Region: United States > New York > New York City > Upper East Side
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#19 Spa Hotel in New York City
#25 Green Hotel in New York City
#79 Luxury Hotel in New York City
Price Range: £295 - £644 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surrey 5*
Number of rooms: 189
Official Description (provided by the hotel):
Built in 1926 as a residence hotel, the original Surrey was home to many of New York's most eccentric celebrities. JFK, Bette Davis, Claudette Colbert, and other famous faces who recognized the allure of exceptional, discreet service. In re-creating The Surrey, we collaborated with acclaimed interior designer Lauren Rottet of Rottet Studio—to maintain the integrity of The Surrey’s history while modernizing New York's most intimate address. Rottet's inspiration was a New York City townhouse passed down through the generations. The Surrey is New York City’s only Relais & Chateaux boutique hotel, where discreet service allows guests to retreat from the public—and keep a low profile in an otherwise high profile lifestyle. The Surrey is a residential haven and luxury Upper East Side hotel getaway where guests access and revel in what makes New York City special—without compromising calm personal space. ... more   less 
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Also Known As:
The Surrey Hotel New York City
Surrey Hotel New York City
Surrey Suite Hotel
Surrey New York City

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