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“The Surrey is a wonderful hotel with resourceful, refined staff”
Review of The Surrey

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The Surrey
Ranked #79 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
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1,864 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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NYC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 January 2010

We stayed just for one night in December to have a night out in the city during Christmas time. Our room was fantastic. I absolutely loved the huge bed. It was like sinking to heaven and all those pillows. My husband loved the different light settings for the room which was great. Bathroom was spotless and we had plenty of towels and amenities.

The service is what stands out. Front desk and doorman were friendly and helpful but not in your face. We came back from a night out to find chocolate dipped cookies on the nightstand. Loved it.

Will return again in the future.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank beansbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swadama, General Manager at The Surrey, responded to this review, 1 February 2010
Dear BEANSBABY,

Thank you for your recent stay and comments on The Surrey.

My name is Spencer Wadama, General Manager. I am delighted to read you thoroughly enjoyed your visit with us and your time in the Big Apple.

We are very proud of the hotel and I am always happy to hear direct feedback on the hotel and service, Thank you.

I look forward to welcoming you back on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Surrey

Property: The Surrey
Address: 20 East 76th Street, New York City, NY 10021-2643
Phone Number:
Region: United States > New York > New York City > Upper East Side
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#16 Spa Hotel in New York City
#24 Green Hotel in New York City
#27 Family Hotel in New York City
#66 Luxury Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Surrey 5*
Number of rooms: 189
Official Description (provided by the hotel):
The #1 hotel in New York City as voted by the readers of Conde Nast Traveler and Travel + Leisure, The Surrey is a discreet escape on Manhattan's Upper East Side Steps from Central Park, world-class museums, and Madison Avenue shopping, the hotel features Cornelia Spa and Daniel Boulud's Michelin-starred Café Boulud. It is New York City's only Relais & Châteaux hotel. ... more   less 
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Also Known As:
The Surrey Hotel New York City
Surrey Hotel New York City
Surrey Suite Hotel
Surrey New York City

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