I've been planning a trip to NYC with my girlfriend for a few months and was planning on staying at the Ritz but decided to go with the Surrey based on the reviews here. I got in contact with the hotel management and concierge early to ensure they understood my expectations and to solicit their help in planning this trip. They went above and beyond. It was easy to correspond with them and they were helpful. The concierge arranged two incredible dinners - one on Friday night and one on Saturday before our show. Both were awesome experiences in terms of food, ambiance, and how we were treated. The hotel itself is wonderful with great styling in the lobby and restaurant. The room was impeccable. It was beautiful and comfortable and spotless. The actual hotel staff was very helpful with luggage and directions and advice. They seemed genuinely interested in our plans and with helping out and managed to remember us as we came and went which was somewhat expected of such a hotel but still nice. We would definitely stay here again. What I appreciated the most was the more personal contact and help we were afforded likely because it is a smaller hotel that is every bit as luxurious as the bigger more well known ones.
- Official Description (provided by the hotel):
- The #1 hotel in New York City as voted by the readers of Conde Nast Traveler and Travel + Leisure, The Surrey is a discreet escape on Manhattan's Upper East Side Steps from Central Park, world-class museums, and Madison Avenue shopping, the hotel features Cornelia Spa and Daniel Boulud's Michelin-starred Café Boulud. It is New York City's only Relais & Châteaux hotel. ... more less
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- Also Known As:
- The Surrey Hotel New York City
- Surrey Hotel New York City
- Surrey Suite Hotel
- Surrey New York City