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“amazing staff and location”

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The Algonquin Hotel Times Square, Autograph Collection
Ranked #205 of 471 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Reviewed 25 July 2014

thank you to the staff at the Algonquin Hotel in Times Square as you made our recent visit most memorable. we have been frequent visitors to NYC however this is the first time at the Algonquin Hotel and can't image ever staying at another hotel. your hotel is most beautiful, has a intimate feel to it and of course your staff is beyond amazing delivering the best in excellent customer service. we felt so welcome by your staff including your restaurant staff. all remembering our names. they are just amazing. thanks for everything and we'll be back soon.

Room Tip: we arrived with another couple and their were on another floor and they also had a good experience
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  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Paula B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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823 - 829 of 2,045 reviews

Reviewed 25 July 2014

I would like to say a big thank you to the staff at The Algonquin Hotel. We were well looked after and always received a smile and assistance whenever needed. Rooms were clean, when a need arose, they looked after things. Eduard (front desk) and Maria (room attendant) were very accommodating and all smiles. We stayed for 4 days and not once did we have an issue or felt we should be somewhere else. Very nice hotel, clean, well kept, friendly & helpful staff. I would go back to this hotel in a heartbeat. I would highly recommend this hotel. Food is great. Rooms are small, but we didn't pay to sit in a room, we explored, room was a place to crash at night. The hotel is very centrally located to everything. So close to Times Square and close to Central Park. You won't find a hotel for a great price, great location and great accommodations. Thanks to all the staff for everything.

Room Tip: A/C is loud on higher floors, they supply ear plugs, use them. We never had an issue. Either turn...
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Sunshine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

We were looking for a good cost-benefit in NYC. That's usually a hard task, but this hotel managed to deliver.

Location
Very good location if you want to stay midtown. Would not recommend for downtown lovers. Close to numerous subway stations the hotel is on 44th street within walking distance to Times Square, 5th Ave, Central Park, Rockefeller Center, The MoMA and other turistic sites. It is also very close to a number of very good bars and restaurants (but in NYC that is pretty common).

Service (Concierge, Food, Cleaning, Internet) The Algonquin has a good set of services: rooms are pretty clean and neat and free internet. We never tried the food there, but the restaurant left us with a very good impression.

Rooms (Size, Decoration) Rooms are medium sized (for NYC standards), which means that some travellers might find the rooms a little bit small. But do not expect large rooms in NYC. Beds are just ok, nothing special. Bathrooms are actually big and comfortable.

Finally, The Algonquin Hotel was a really good experience and we would definitely recommend the place.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Romulo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

Hotel is located in side street 2 blocks from Times Square. As most other NYC hotels, rooms are small, without any view and expensive, but staff made up for some of the shortcomings of the architecture by being very helpful and forthcoming.

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Lata67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MannyIR, Manager at The Algonquin Hotel Times Square, Autograph Collection, responded to this reviewResponded 24 July 2014

Dear Guest,
Thank you for taking the time to write about your recent stay at the Algonquin Hotel. We appreciate your positive comments with regards to the associates and the service you received. Our associates take pride in the quality of service they deliver to our guests. We aim to not only meet but exceed a guest’s expectations. Our rooms are not large in size but are comfortable and well appointed. Please visit us once again if your travels bring you to New York City.
Abeer Soliman
Sr. Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

The place is historic, quaint, and very convenient to Time Square and Broadway. The staff was as kind and friendly as any B&B you can stay. Most have been there for many years and you meet them once and they remember you (and your family) the entire stay. The front desk staff was so helpful when an online reservation was crossed up. The bell man provided us assistance and directions. The bar tender made incredible drinks for our tasting (some didn't make it onto the bill). The breakfast staff were awesome and did the extra to make sure we enjoyed our meals.

The cost of the hotel is a bit more and if you are looking for the traditional, big city hotel then don't stay here. However if you are looking for a comfortable place to relax and enjoy the history and ambiance along with making new friends (staff and other guests) then do so. So what the rooms are smaller than most, that isn't why you go to NYC.

Highly recommend and I will be back.

Room Tip: Rooms can be loud if you are on street side but the view is nice. If you are serious about sleep as...
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  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank cbarnwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014 via mobile

VERY RACIST, lack of customer service and privacy... During my stay I've experienced very rude staff members also a manager/supervisor had the nerve to walk into our room stating that he didn't know if we were in the room or not. It shouldn't matter if we were in the room or not we were paying for the nights we stayed there. They have no right to walk into anyone's room to see if they are there or not it's none of their business plus it was three females in the room at the time getting dressed we could have been naked...NO PRIVACY OR RESPECT AT ALL!!! The worst part is the racistism, as our trip was coming to an end and we were leaving the hotel a staff member actually said to us "it's a privilege to stay here" what does that have to do with anything we payed for our stay. The staff members looked and treated us very different I wouldn't recommend this hotel to anyone if you are planning a trip to New York stay anywhere but here it's not worth it at all!!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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4  Thank leanne l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MannyIR, Manager at The Algonquin Hotel Times Square, Autograph Collection, responded to this reviewResponded 23 July 2014

Dear Guest,
Thank you for taking the time to share your feedback about your recent visit to the Algonquin Hotel. We are sorry that you did not have a favorable stay. I want to assure you that personalized service is a number one priority at the Algonquin. We are the longest operating hotel in New York City and have been a home away from home to many travelers since 1902. We take pride in delivering a consistent level of service. We were the first hotel to welcome single female travelers at a time when it was difficult for women to travel alone. Safety is everyone’s responsibility at the Algonquin Hotel we ensure the safety of our guests, their belongings, associates and the building. We hope that this past visit does not alter your perception of the Algonquin. Please contact the hotel directly if you would like to discuss this matter further
Abeer Soliman
Senior Operations Manager, Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

This is the second time I've stayed at this beautiful hotel. It's tucked into a side street near Times Square, yet is calm and quiet and away from the fray. The rooms are gorgeous and the beds are comfortable. They have New Yorker cartoons on the doors and cat in the lobby. It's elegantly furnished in a style reminiscent of the jazz age but in a modern and beautiful interpretation. The staff is friendly and helpful. I just love this place. I had breakfast there with a New Yorker friend who saw it for the first time and now is going to send her friends when they come to town. Highly, highly recommended. Also very close to a good diner and a 24 hr drug story, which is helpful for travelers.

It's a very short walk to beautiful Bryant Park and the New York Public Library and a block from the Center for Photography.

A note: It's not a "kids" hotel, but I think children would really enjoy it because of the lobby, and the memorabilia and the cat. It's one of a kind.

Room Tip: Ask for the back of the hotel--it's apparently quieter (but both times I stayed there, it was ab...
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  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Kate K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Algonquin Hotel Times Square, Autograph Collection

Address: 59 W 44th St, Between Fifth & Sixth Ave, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
#59 Green Hotel in New York City
#114 Romantic Hotel in New York City
#126 Business Hotel in New York City
#149 Luxury Hotel in New York City
Price Range: £153 - £431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Algonquin Hotel Times Square, Autograph Collection 4*
Number of rooms: 181
Official Description (provided by the hotel):
The Algonquin Hotel Times Square, Autograph Collection(R), is an AAA Four Diamond luxury hotel in NYC located just a block from the lights of Time Square and steps from Fifth Avenue shopping. We are one of the most distinct boutique hotels in Midtown Manhattan thanks to our rich history and impeccable hospitality. The Algonquin Hotel Times Square, Autograph Collection is a historic hotel providing the allure of New York City charm, and it has created a tradition of meticulous and prodigious service with more than a century of playing host to influential guests. Our guest rooms offer luxurious features and amenities, including complimentary wifi, 37-inch flat-panel TVs, backlit mirrors, iHome clock radios with an iPod docking station and Beekman 1802 bath amenities. We also offer a prime location near the theater district on Broadway, fashionable NYC shopping destinations and endless attractions. ... more   less 
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Also Known As:
Algonquin Hotel New York City
Algonquin New York City

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