Check in was swift and friendly and the room was ready for our arrival at noon. As requested, we had a view on Central Park, which really made our stay! The room size is excellent, with two queen size beds that were extremely comfortable and inviting! The bathroom was outdated and amenities poor! It was pleasant to have a fluffy bathrobe...I was surprised that the hotel does not offer a turn down service early evening, replacing towels and primping up the room...I would have expected this for a hotel of this class...breakfast was Ok although the waiter had a blank loom when I asked for gluten free toast...he was not too pleased to have to serve anyway...I queried the bill at checkout and the item queried was taken off promptly, without explanation or apology...
Overall service could be better, but the room itself was totally great!
- Official Description (provided by the hotel):
- Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more less
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- Also Known As:
- The Helmsley Park Lane Hotel New York City
- Helmsley Park Hotel