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“Wow, what a place!”

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Loews Regency New York Hotel
Ranked #26 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
Illinois
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Wow, what a place!”
5 of 5 bubbles Reviewed 12 May 2014

I travel a lot and this place is my new favorite hotel. Stayed here during a two night trip to New York. First of all the service is outstanding! They go out of your way to make you feel welcomed in this big city. Room was spacious, clean and very classy. The location on Park Ave was great. I could walk easily to Central Park, Lincoln Center and great restaurants. Felt safe and right in the heart of things but off the crowded corridors.

Room Tip: Go for the premium king, nice space. Remember NYC hotel rooms can be small, this one was not, felt h...
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Scott J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 16 May 2014
Thank you for your "outstanding" review TreeMd! We are thrilled that you had such an outstanding stay and really enjoyed our location. We always say we have all the benefits of Midtown at our fingertips with a Park Avenue address...so we're the best of both worlds! Come back and see us when you're next in NYC!
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1,387 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (236)
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English first
Newport News, VA
1 review
5 of 5 bubbles Reviewed 12 May 2014

We stayed at the Loews Regency for the weekend and the hotel was just perfect. Located in a prime Manhattan location with some of the best shopping steps away, not to mention restaurants close by and Central Park right around the corner. From the moment we arrived the staff was kind, knowledgeable and just wonderful. In particular, Isaac at the front door was just a delight and very personable. The hotel has been totally renovated and it just looks amazing, the lobby, rooms, restaurant all have been transformed. We had dinner at the restaurant, the Regency Bar & Grill and again service was top-notch and the food was delicious. If visiting NYC this hotel should be the absolute must place to stay on your list.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank kbrob5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 16 May 2014
Thank you for voting Loews Regency as a "must-stay" kbrob5! We are thrilled to hear that the location, the renovation and The Regency Bar & Grill all met and exceeded your expectations, and that you will be back to see us again. We'll be sure to pass on the kind words to Isaac! Come back soon!
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Marietta, Georgia, USA
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

My family stayed here for Mother's Day weekend and it could not have been better. Beds are super comfy as are the pillows. Be warned that if you pull down the black out shade, you might miss your morning activities. We've stayed in top hotels in NYC before (Pierre, Waldorf) and the Regency beats them hands down. Beautifully renovated. Huge rooms. We even had a kitchen in our room. The location and staff can't be beat.

Room Tip: Room 1214 has a kitchen. No cooktop but a microwave, sink and cabinets.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jpyronmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 16 May 2014
Great to hear you had an enjoyable stay with us over Mothers Day weekend jpyronmann! We also think our beds are extremely comfortable - they are one of our best assets! Thank you also for the kind remarks about our team members - they certainly work hard to keep all our guests happy. Come back and see us soon!
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 May 2014

I went to Loews with a friend of mine in the beginning of May, and it was absolutely perfect. The staff were so friendly and the rooms were so nice. It was also located just a few steps from Madison ave and 5th ave, which was great for shopping. The hotel was a little expensive, but definitely worth it.

  • Stayed May 2014
    • Value
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    • Rooms
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Helpful?
1 Thank Cither90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 16 May 2014
Many thanks for your review Cither90! We are thrilled to hear you had a great stay with us in early May and look forward to welcoming you back soon! Safe travels!
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London, United Kingdom
Level Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 7 May 2014

This was a real home from home - the nicest, most helpful staff; great sized room with super comfy bed and good shower; nice toiletries; excellent cocktails at the bar. My room could have used a brighter light or more lighting but that is just me. Fantastic location at 62nd and Park. Wish I lived there!

  • Stayed May 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank ThroughPassenger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 9 May 2014
Thank you for letting us know you had a wonderful stay ThroughPassenger! It's great to hear you loved your room and our staff took great care of you. Please come back and see us again soon!
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Toronto, Ontario
Level Contributor
201 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 4 May 2014

The last time I stayed at the Regency was about 10 years ago with my family and we really enjoyed the service and the art deco charm of the hotel. Everything about it was different than other hotels in NYC; it was neither an aging icon nor a young boutique hotel. It had its own niche.

Since that time I have patronized other hotels during my business and family visits to NYC but with the recent renovations at the Regency decided to re-visit it. Unlike other reviews here I can't say I was impressed. I really wanted this to be an amazing reunion but unfortunately it wasn't.

The front lobby certainly had a beautiful facelift and the restaurant (Bar and Grill) packs them in during the evenings. But our newly decorated room just did not appeal to me. It looked like they tried to fit larger pieces of furniture into the same size room without thinking of how they work together. The vanity in the (already) small bathroom takes up half that space and the bed is the highest bed I have ever slept in -- one needs to literally "jump" onto the bed in order to sleep. I fully appreciate that some of these rooms will be small but shouldn't the choice of furniture fit the size? Whatever happened to form follows function?

Much of the fixtures in our room looks like it was installed in a rush and in fact the vanity mirror in our bathroom was crooked and loose. I was afraid it was going to dislodge it if I tried to straighten it. The roman blinds is how one achieves privacy now and this is a great idea since one could adjust how much light /exposure to have but the mechanism for doing this is a bit shaky and one is worried that you could damage it if you move a bit too quickly.

For my money, and the Regency is not inexpensive, I am not sure I would return given the other choices in NYC.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
3 Thank A_OKD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 9 May 2014
Thank you for the feedback A_OKD. We're sorry to hear that your stay didn't live up to your expectations and that it wasn't the reunion you were hoping for. We'd love a chance to rectify this when you're back in New York City and would welcome another opportunity to impress you. Please email me directly should you wish to discuss further - kblake@loewshotels.com
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1 review
5 of 5 bubbles Reviewed 4 May 2014

Loews Regency deserve the Park Avenue address fully! The location is superb, wether you're looking for best shopping in NY or short distance to Central Park and the best Museums in the world. The room I was in was generous in size, unparalleled for NY. Our view although not of Park Avenue was still very nice and gave us that NY feel. Room as very clean and at our arrival we were treated to delicious small cake to celebrate my son's belated 13th birthday. Nice touch and pleasant surprise! My son's favourite was a bathroom with TV built into the mirror!!! We used the complimentary Fiat service to see Phantom on the Broadway and enjoyed friendly chat with our driver. We had small issue throughout our stay, which we brought to the attention of the hotel, they were very attentive, timely and gratuitously resolved our issue. The follow up was also over and above that made us feel that- they are not just friendly, but they truly care! We will be back for sure, it's just the matter of when!!! Thank you Loews!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Koraljka1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 9 May 2014
Thank you for staying with us Koraljka1. It sounds like you really enjoyed your stay at Loews Regency and were able to take advantage of some of our amenities, like the tv in the mirror in the bathroom and the complimentary FIAT service. We're also thrilled to hear that your son enjoyed his belated birthday present. We hope you enjoyed Phantom on Broadway and look forward to welcoming you back soon. Safe travels!
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Additional Information about Loews Regency New York Hotel

Property: Loews Regency New York Hotel
Address: 540 Park Avenue, 61st Street, New York City, NY 10065-7366
Phone Number:
Region: United States > New York > New York City > Upper East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in New York City
#8 Business Hotel in New York City
#9 Green Hotel in New York City
#39 Romantic Hotel in New York City
#51 Family Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — Loews Regency New York Hotel 3.5*
Number of rooms: 379
Official Description (provided by the hotel):
All the benefits of Midtown Manhattan at your fingertips, with a Park Avenue address. The re-imagination of the new Loews Regency New York hotel sets a new standard in luxury and thoughtful design with the traveler's needs in mind. With thoughtful service genuinely delivered, our goal is to make sure you can focus on your plans while visiting New York City, whether it is for work or play. Let us take care of the little but all-important details, like complimentary pressing of two garments upon arrival. (Welcome to wrinkle-free travel.) Leave your hairdryer at home-here at Loews Regency New York, there is a Julien Farel professional hair dryer in every room. And if you're fed up of being charged for Internet access, take heart. Here, you'll find free Wi-Fi, for up to three devices, throughout the hotel, including in your room. Even better, you only have to log in once. ... more   less 
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Also Known As:
Regency New York City
Regency Hotel New York
New York City Regency
Loews New York City
New York City Loews
Regency Hotel Nyc

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