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“Great Hotel”

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Loews Regency New York Hotel
Ranked #34 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
Newcastle upon tyne
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Hotel”
Reviewed 17 August 2014

We are a family of five and stayed here for four nights. The hotel has a great location.... Only a few minutes walk to Central Park and Fifth Avenue. It has been recently refurbished so the rooms are modern ,new and very clean. The staff were very pleasant . One of the cleaners heard me discussing with my son that we weren't' too sure where to go for breakfast. She couldn't have been more helpful recommending a place to go and giving us directions. It was a really nice genuine touch. A huge bonus with this property is the generous size of the rooms especially for New York... They were big. Overall a great property in a fantastic location... Easy walking distance to a lot of popular places.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Robinsontravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 21 August 2014
Thank you so much for the review travellingfamily123 and we are thrilled that you and your family enjoyed your stay with us. We love to hear stories about our team members - like one of our Housekeepers being able to give you a recommendation with a personal touch. We hope you will visit us again soon when you're in NYC!
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1,542 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (259)
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English first
1 review
Reviewed 17 August 2014

This summer I stayed over 25 nights at the Regency. The service was great in all aspects and the the staff consistently friendly at all time.I was upgraded to a larger accommodation because of the length of stay. The new bar and grill offer a nice busy ambience coupled with tasty food.The gym is now bright and bigger.The management was accessible, efficient and attentive to the smallest detail.This newly refurbished hotel offer a unique location, good value and consistent good service. It was a home away from home. I will certainly come back and have no hesitation in recommending it to others.

Room Tip: Corner suites are spacious and bright.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank R. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 21 August 2014
Thank you for the wonderful review R.S. and thank you for being such a loyal Loews Regency guest. We really do appreciate your patronage and are happy to serve as your home away from home when you're next in NYC!
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Heidelberg, Germany
Level 4 Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 August 2014 via mobile

Park avenue loews is a wonderfull place to stay in New york. Bloomigdales 4 minutes away. Fifth avenue shopping 8minutes to walk......
Madison avenue the exclusiv stores are just around the corner...
In the morning you can go directly in the Grand Central Park which is just two blocks away. All interesting museums in walking distance.The hotel itself has very friendly staff. The rooms where in a very good standard and fresh renovated. Great location in a nice neighborhood we will come back:)

Stayed August 2014
Helpful?
1 Thank guidemichelin_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 21 August 2014
Thank you guidemichelin_1 for your wonderful review. We agree with you that we have the best location in Manhattan and are surrounded by cultural icons. Please come back and see us soon!
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Derby, United Kingdom
Level 6 Contributor
118 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 15 August 2014 via mobile

First the positives, the hotel is in a great location and the rooms and general surroundings are very nice. My room was good with a comfortable bed and the nice gimmick of a tv in the bathroom mirror.

My criticisms are of the 2 types of service I experienced. When I arrived, well dressed, sporting BA first class tags on my luggage the staff were very attentive. Once I changed into my shorts and t-shirt I seemed to become invisible, getting hardly a nod of recognition as I passed through the lobby for the remainder of my stay.

It's an attitude I expect in the Park Avenue stores, but in my hotel I expect better.

Stayed August 2014, travelled solo
Helpful?
8 Thank MaseKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 21 August 2014
Thank you for your review MaseKid. We are happy to hear that you enjoyed your room and the location. We are very sorry to hear that you thought our service and attentiveness was inconsistent throughout your stay. We assure you that this is not common at Loews Regency and our team are trained at the highest standard of customer service. We hope you will come back and try us again when you're next in town and we'll show you a consistent guest experience.
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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2014

I just returned from a 5 night trip to NY with my husband and two kids, ages 9 and 7. We picked the Loews Regency based on it's location, as well as its rooms. We were all thrilled with the hotel choice. Our room was new and luxurious, the decor was beautiful and elegant, the service was impeccable and the attention to detail was superb. The staff was amazing with us and our children, and made both kids feel like VIPs. In fact, after the trip, the kids asked if we could always stay at the Loews when we come to town. The concierge staff handled all of our requests quickly and efficiently, and got us into every show we wanted to see and anywhere we wanted to eat. The use of the Fiat was an added bonus. The proximity to Central Park was perfect for our needs. We will definitely be back!

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
4 Thank axr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 15 August 2014
Great to hear axr1. We are thrilled to hear you and the kids enjoyed your stay with us, and everyone felt like a VIP. We look forward to welcoming you back when you're next in town!
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San Fransisco
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

We had a fantastic time staying at the hotel. The staff was incredibly friendly and helpful. We always felt like the focus of their attention when we were dealing with them. We have two kids and as a family, it was a great place to stay. They really catered to our needs and were so good with the kids. It was also a nice perk to have the curtesy car at our disposal. We will definitely being going back again soon.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jbarticus7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 15 August 2014
We love to hear this kind of feedback Jbarticus7! Thank you for staying with us, and we hope to welcome you and the family back soon!
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Potomac
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 August 2014

Very good location, good size room, nice lobby, very nice conference room, pretty good gym.

Stayed at the hotel for just one night, and used one of their conference rooms (Boathouse) for a meeting. The conference room was very nice. The price charged for it, as well as beverages and such, was pretty high, but the service was good.

Overall, was pleasantly surprised, and will likely return.

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank EGMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, 15 August 2014
Thank you for the five star review EGMD! We really appreciate your patronage and are happy that you enjoyed your experience with us and will likely return. We look forward to it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Loews Regency New York Hotel

Property: Loews Regency New York Hotel
Address: 540 Park Avenue, 61st Street, New York City, NY 10065-7366
Phone Number:
Region: United States > New York > New York City > Upper East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in New York City
#8 Business Hotel in New York City
#10 Green Hotel in New York City
#32 Luxury Hotel in New York City
#39 Romantic Hotel in New York City
#51 Family Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Loews Regency New York Hotel 5*
Number of rooms: 379
Official Description (provided by the hotel):
All the benefits of Midtown Manhattan at your fingertips, with a Park Avenue address. The re-imagination of the new Loews Regency New York hotel sets a new standard in luxury and thoughtful design with the traveler's needs in mind. With thoughtful service genuinely delivered, our goal is to make sure you can focus on your plans while visiting New York City, whether it is for work or play. Let us take care of the little but all-important details, like complimentary pressing of two garments upon arrival. (Welcome to wrinkle-free travel.) Leave your hairdryer at home-here at Loews Regency New York, there is a Julien Farel professional hair dryer in every room. And if you're fed up of being charged for Internet access, take heart. Here, you'll find free Wi-Fi, for up to three devices, throughout the hotel, including in your room. Even better, you only have to log in once. ... more   less 
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Also Known As:
Regency New York City
Regency Hotel New York
New York City Regency
Loews New York City
New York City Loews
Regency Hotel Nyc

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