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“Very hip, happening hotel”

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Royalton New York Hotel
Ranked #248 of 467 Hotels in New York City
Certificate of Excellence
Chorley, United Kingdom
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Very hip, happening hotel”
4 of 5 bubbles Reviewed 9 July 2012

We stayed at the Royalton for 5 nights with our teenage sons in June. The hotel was recommended to us by our wedding co-ordinatior as we were renewing our wedding vows in New York.
The staff were really friendly and made massive effort to help us out with lots of recommendations.
The hotel is very cool....in a stylish way.... My teenage sons thought it was like an Abercrombie And Fitch shop as is it cool, dark and has a great atmosphere.
The room was nice and we had two double beds. There is however very limited storage space. It was extremely difficult to hang and put away all our clothes in the space that was available. There is also limited shelf space in the bathroom for toiletries. I think they try very hard to be stylish and some things are slightly missing. It is still a highly recommended hotel. The staff over the entire stay were excellent. Nothing was too much trouble and they were really friendly.
There were a couple of things we were disappointed with. We were told wi-fi was an extra cost but as we were paying over $2,500 for our stay we thought this was unfair.
Also, as we were renewing our wedding vows, our friends had been in touch to organise champagne for us on the morning. We didn't receive this. It was only after the event that friends asked me if we had received it, which of course we hadn't. I went to speak to them at reception and after some deliberation and enquiry, I was informed that they had come to the room but we had do not disturb sign on the door (this was only on whilst I was getting ready as the maid kept knocking at the door to clean the room) so they didn't deliver it, no note was placed under the door as normally would happen. We were also not told about it afterwards and it was only when I enquiried that I knew about it, I was disappointed with this and we were then offered the champagne but as it was at the end of the day ( the day after our wesding) and we were leaving early in the morning it wasn't something we felt we could enjoy. It did spoil things for us slightly. It was a little bit disappointing for the hotel not to even acknowledge our celebration, not that it should be expected but a bit of effort would have been nice.. that's the main reason that we couldn't give higher stars for this hotel..
Otherwise great hotel, great location. Just missing on personal touch slightly.

  • Stayed June 2012, travelled with family
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Helpful?
2 Thank JayCeesNo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Royalton New York Hotel, responded to this review, 11 July 2012
I am pleased to hear our staff was friendly and helpful throughout your stay. My apologies that we did not acknowledge the renewal of your vows. We strive to celebrate all of life’s milestones and make every guest’s stay special and it sounds like we fell short of that. I hope you’ll give us another chance to celebrate a future occasion with you.
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2,153 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (411)
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English first
Halifax, Nova Scotia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 July 2012

We stayed at the hotel for 4 nights with my mum. The place is great. The hotel is in a great spot that is close to everything. It feels like a tiny hotel which is a nice change from huge hotels we have stayed at in the the past. Great hotel if you want an excellent, central spot to visit NYC.

Room Tip: Ask for a room facing the street as they have lots of big windows and are bright.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank JoelKelly1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Royalton New York Hotel, responded to this review, 11 July 2012
I am glad you enjoyed our central location in New York City. We look forward to welcoming you back again soon.
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Essex/London
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 4 July 2012

This has been my hotel of choice in NYC for my last few visits. Previously I had stayed downtown at the Soho Grand, but made a decision to move to midtown for ease of access to my new offices. The hotel is cool with a trendy vibe without being too far up it's own bottom. The rooms are very modern with great added touches like the ipads. Bar staff are attractive and knowledgeable and mix a great mojito. All in all very good.

  • Stayed April 2012, travelled on business
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Helpful?
Thank EssexFamily55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Royalton New York Hotel, responded to this review, 11 July 2012
It is always good to hear that we have become someone’s hotel of choice. I am so happy you enjoyed the amenities in our rooms and our friendly staff. We look forward to your next visit.
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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 July 2012

Having stayed at the Royalton last month I would not hesitate to return there or recommend. I have no complaints and the service across the board was fantastic - a big thanks especially to Qiara and Clay who were outstanding.
Worthy of comment was that the music in the bar could not have been better!

  • Stayed June 2012, travelled as a couple
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Helpful?
Thank ChrisBR_15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Royalton New York Hotel, responded to this review, 11 July 2012
Thank you for your recommendation! I am thrilled you enjoyed your stay and we look forward to your return.
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Boston
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 June 2012

We enjoyed our four days and nights at the recently renovated Royalton. Our room was just what we needed: quiet, comfortable, functional. The hotel supplies an iPad for free use - a nice touch. The hotel's mid-town location turned out to be quite convenient for us. Also, all of the staff members that we spoke to were friendly, courteous and helpful.

There were a couple of things that we didn't like. The entry foyer, reception, and the first floor elevator areas are very poorly lit. It's hard for us to understand how anybody thought that this design choice was a good idea.

Also, for what it's worth: there is a depression in the top of the basin in our bathroom that is clearly intended for the soap, but it does drain into the sink in any logical way. Consequently, the top of the basin quickly accumulates soapy puddle of water on its surface.

Overall though, we had a very enjoyable stay!

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
Thank jcder1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Royalton New York Hotel, responded to this review, 11 July 2012
I am glad to hear you enjoyed our comfortable rooms, in-room iPads, and helpful staff. I’m sorry you felt there was a minor design flaw in our sinks, but I am happy to hear you still had an enjoyable stay. We hope you’ll join us again soon.
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Miami, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 June 2012

I've been staying at the Royalton for over 6 years. Excellent service and hospitality - a stylish yet cozy retreat from the hustle and bustle from the city. I highly recommend it.

  • Stayed July 2011, travelled with friends
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Helpful?
1 Thank Jorge F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Royalton New York Hotel, responded to this review, 29 June 2012
Thank you so much for your review. We pride ourselves in being your home away from home, and look forward to welcoming you back again and again. Until the next time.
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Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 June 2012

We stayed three nights at the swanky Royalton in New York. Just as other reviews stated, the front door is very low key. Once inside, it transforms into a very cool, dimly lit club kind of atomsphere. The staff was very receptive and helpful (Halley) and more friendly than one might expect in NY. We stayed in a suite (430 sq. ft.). Very nice room with comfortable seating and a Great bed. The bathroom is tight with very limited counter space (almost none) but, the shower is awesome. Nice quiet rooms, very clean and again, really friendly and helpful staff.
Downstairs, the drinks are good, the food is very good. This is a great Ian Schrager hotel in New York at affordable rates.
We will stay here again. Cheers.

Room Tip: It is New York, so make sure you ask about size. Our suite was great for two and probably could acco...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Thedris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Royalton New York Hotel, responded to this review, 29 June 2012
I am thrilled to hear how much you enjoyed your stay at Royalton. It sounds like we hit the mark from the moment you walked in, and we look forward to doing that every time you return.
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Additional Information about Royalton New York Hotel

Property: Royalton New York Hotel
Address: 44 West 44th Street, New York City, NY 10036-6604
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#99 Romantic Hotel in New York City
#132 Business Hotel in New York City
#159 Family Hotel in New York City
#165 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Royalton New York Hotel 4.5*
Number of rooms: 168
Official Description (provided by the hotel):
Morgans commissioned Roman Williams, to re-create Royalton's legendary lobby. The design - simultaneously sophisticated and complex - juxtaposes an icy cast-glass vestibule and brass furnishings with soft suede upholstery, thick leather walls and hide-covered chairs to create a dark, sexy and luxurious space. Design and architectural details include a mammoth floor-to-ceiling hand forged cast-bronze fireplace, a twenty-foot screen that was once part of the facade of a building in France and hand-upholstered leather walls. ... more   less 
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Also Known As:
Royalton New York Hotel New York City
Royalton New York City
New York City Royalton
Royalton Hotel New York

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