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“Is it a bar or is it a hotel....”

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Royalton New York Hotel
Ranked #249 of 466 Hotels in New York City
london
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Is it a bar or is it a hotel....”
Reviewed 14 July 2012

A hotel which thinks its a bar. If you have to ask where the reception is after passing it twice, and then the lifts and the lobby toilet, it's too dark! The room was nice but I didn't feel like I was getting any more than that.
We checked in late and didnt feel welcomed at all which was a shame.
There was no concierge to ask for help from so it was very much a case of fend for yourself. I don't mind too much having visited NY previously but you might feel a little lost if you didn't know the city especially as meals arent included (normal for the NewYork) but some suggestions would help. So all in all a nice room but the hotel experience wasn't there for me.

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
Thank galavanting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, 25 July 2012
I am sorry to hear the lighting in our lobby was too dark for you and that your experience was negatively affected because of it. It seems that we also fell short on restaurant suggestions in the area, and for that I am sorry also. Should you decide to return to us please let me know in order that I may personally oversee your stay.
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2,210 reviews from our community

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  • Cleanliness
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London, United Kingdom
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 July 2012

We stayed here last December and it was amazing!!!!!The entrance and the lounge seem quiet dark but give the hotel a very mysterious feel. The rooms are great, clean and very well equipped including an iPad. The hotel is just 2 minutes away from Times Square and really close to many more attractions. We received an upgrade at check in but our windows faced the street and we could hear a lot of the noise coming from the streets and the bars - that was the only downside. Maybe rooms at the back of the building are a little quieter. Staff were very friendly and very helpful. Would definitely recommend this hotel.

  • Stayed December 2011, travelled as a couple
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Helpful?
1 Thank P2PLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, 25 July 2012
I am happy you enjoyed our hotel’s décor, central location, and in-room iPads. I apologize that you experienced some noise issues during your stay. Please join us again soon so that we may place you in a quieter room.
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Minneapolis, Minnesota, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 July 2012

We stayed at the royalton in early June of 2012. The best part about the hotel, the location. It is walking distance from Times Sqaure and anything else you want to do in mid-town Manhattan. I would fully recommend booking your stay early so you can get a room discount. The staff is pleasant including everyone from the doorman to the front desk,

The room we had was a bit small but it's NYC so that is to be expected. The shower tub was amazing in the bathroom. Beautitful decorating in the room and bathroom.

Stayed June 2012, travelled as a couple
Helpful?
1 Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, 25 July 2012
I am so glad Royalton was a part of your “good times.” We are very lucky to be located in the center of it all and it sounds like you had a great time in New York. We look forward to having you stay with us again soon.
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Glasgow, United Kingdom
Level 6 Contributor
95 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 12 July 2012

What is not to like about the Royalton..Just back home.Having had four great nights at this superb Hotel.The location-The staff-The Hotel Decor-The Rooms-The Gym..I could go on and on.I will end this review by saying-To stay at the Royalton is a wonderful experience.
My Wife and I thank all the staff.

  • Stayed July 2012, travelled as a couple
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Helpful?
4 Thank williamson000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, 25 July 2012
Thank you for such a kind review. I am thrilled to hear you enjoyed our location, décor, and friendly staff. We hope you and your wife will join us again soon.
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Boston, Massachusetts
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 July 2012

I am in NYC most weeks on business for 1 or 2 nights - I have been looking for a place with reacsonable rates and good service. Finally, I found The Royalton. The rooms are clean, very well-appointed, and the gym is small, but good. The best part is the staff - they are helpful, easy to deal with, and I never feel like everyone is into "the rules". (That makes me crazy) Ask for Travis at teh desk, and you will be all set. (Excellent location also)

  • Stayed June 2012, travelled on business
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Helpful?
1 Thank PamTravelerBOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, 25 July 2012
The best compliment we can receive is to hear that our staff was the best part of your stay. We are so happy you had such a great stay and we look forward to welcoming you back soon.
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Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 July 2012

The staff is wonderful especially Neal who warmly welcomed and entertained us during checkin. Rooms are adequately appointed with the amenities one would expect of a hotel near Times Square. Initial impression based on lobby could be negative as the area is dimly lit. Wait a minute and take it all in, the lighting is appropriate for the nautical theme of the room hallways. We would certainly consider the Royalton on our next NY visit.

  • Stayed July 2012
    • Value
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    • Rooms
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Helpful?
2 Thank Neal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Royalton New York Hotel, responded to this review, 11 July 2012
I am so happy you received such a warm welcome upon arrival. I know Neal will be glad to hear he made your stay and we look forward to having you with us again.
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Toronto, Canada
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 July 2012

This hotel was quite the surprise! We booked 2 months in advance, paid upfront, and got a fantastic rate! When you walk in, the lighting is very low, but that creates a calming effect. Our room was incredibly clean, and had an air purifier. Close to pretty much everything in midtown! Would totally stay there again!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HonoraryBajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Royalton New York Hotel, responded to this review, 11 July 2012
I am so pleased to hear you enjoyed our hotel! It sounds like you had one of our PURE rooms that are hypoallergenic. We look forward welcoming you back when you come to stay again.
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Additional Information about Royalton New York Hotel

Property: Royalton New York Hotel
Address: 44 West 44th Street, New York City, NY 10036-6604
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#97 Romantic Hotel in New York City
#130 Business Hotel in New York City
#157 Family Hotel in New York City
#167 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Royalton New York Hotel 4.5*
Number of rooms: 168
Official Description (provided by the hotel):
Morgans commissioned Roman Williams, to re-create Royalton's legendary lobby. The design - simultaneously sophisticated and complex - juxtaposes an icy cast-glass vestibule and brass furnishings with soft suede upholstery, thick leather walls and hide-covered chairs to create a dark, sexy and luxurious space. Design and architectural details include a mammoth floor-to-ceiling hand forged cast-bronze fireplace, a twenty-foot screen that was once part of the facade of a building in France and hand-upholstered leather walls. ... more   less 
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Also Known As:
Royalton New York Hotel New York City
Royalton New York City
New York City Royalton
Royalton Hotel New York

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