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“Great location, quiet room”
4 of 5 bubbles Review of Shoreham

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Shoreham
Ranked #306 of 467 Hotels in New York City
Sacramento, California
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great location, quiet room”
4 of 5 bubbles Reviewed 2 July 2014

The shining star of the Shoreham Hotel is its location. It's located within walking distance of Rockefeller Center, Central Park, and all the shopping you could want on 5th Avenue.

Our room was tiny, but that's to be expected. We were placed in an interior room (614, I think?) with the window facing the escape stairs. It was dead quiet. We did not hear a thing from the street or from any other guest. The bed was very comfortable as well.

Room Tip: Choose an interior room that's not facing the street. Ours was super quiet!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Shoreham, responded to this review, 11 July 2014
Dear Stephabelle,

Thank you for providing us with a trip advisor review. I am pleased to learn that our prime location was of benefit to you. Our location makes our hotel extra special. I am also happy to learn that the room was to your liking and you were comfortable in our beds. We would like to invite you back the next time you are in New York City.


We look forwards to seeing you again,
LIsa Grossberg
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1,677 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (293)
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norfolk england
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 1 July 2014

This was our first time in New York we were really pleased with the location of this hotel. We were told that the room we were given (508) was the quietest room in the hotel, it was far from it, it could well have been the noisiest, there was a large fan outside on ground level which was so loud that we couldn't hear the television above the noise. Our son and Daughter-in-law were on the same side of the hotel and they said how noisy it was. We even went out and bought earplugs but still didn't cut out the noise. Despite that the room was large, clean and comfortable. The staff were polite and very helpful. Location was excellent everything was within walking distance so all in all apart from the noisy room a god hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dor44een
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Shoreham, responded to this review, 3 July 2014
Dear dor44een,


Thank you for choosing to stay with us here at The Shoreham and providing us with feedback following your stay. I'm very pleased that you loved the location. It's definitely one of the major features that make our hotel so special. The tourist attractions, major shops and various subways bring a great finishing touch. It brings me great pleasure that you were comfortable in our rooms. We look forward to welcoming you back.

Best regards,
LIsa Grossberg
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Mississauga, Canada
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

This hotel has an excellent location! The Junior Suite was perfect for us! Clean and great washroom! The staff Elvira, Spencer and Reves were awesome! We felt welcomed into the hotel like it was their home. Great coffee bar in the lobby. We also used the car service from the airport to hotel which was set up by the hotel.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Liz48355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Shoreham, responded to this review, 3 July 2014
Dear Liz48355,


Thank you for the wonderful review. We’re delighted you chose to stay with us We always want to make sure all of our guests have a pleasant stay. If you chose to visit us again, check out our special packages for great deals. We’ll also point you towards our favorite places to drink and dine throughout Manhattan. We hope to see you both again in the future!

Regards,
Lisa Grossberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

As a first time New York visitor, I was pleasantly surprised by the Shoreham. We arrived at 8:30 in the morning and they were very accommodating by getting us checked in by 1:00 (3 is the normal check in) They also gave us a king size bed at our request. The door staff and concierge were most helpful, taking our bags up for us and being so friendly and kind to us everyday. They recognized us by name and were absolutely a pleasure to chat with at the end of a busy day in NYC. Marco, George and the rest of the staff were top notch!

Our room was a big size and it was clean - most important to me. The bed was very comfortable and I had a great sleep every night. The bathroom is tiny but honestly it's good enough...the only downfall was the lighting is a little dark and there aren't really any hooks for towels...this to me is pretty minor though. We never once tried the tv (why watch tv when you're in New York?!) and when we asked for a dryer and iron, it came right away.

A big plus is location. This place is between 5th and 6th on 55th street...3 blocks from Central Park, 4 from Hell's Kitchen (high marks for eateries there by the way - go to Alfies!) and right behind MoMA. We walked everywhere and I loved the neighbourhood and local pubs.

I would most definitely go back to the Shoreham. I can't think of a reason not to.

PS I did see a queen bed room across from us and it looked equally fine as ours. The rooms could use a fresh coat of paint but it was clean, comfy, friendly, and felt like home away from home.
Thanks staff at Shoreham...I'm looking forward to coming back soon!

Room Tip: Wifi is free in the lobby but they charge in your room. I never tried the breakfast so I can't...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sallyglam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Shoreham, responded to this review, 3 July 2014
Dear Sallyglam,

Your feedback is very appreciated. It allows us to recognize our team for the great job they do, and motivates us to do better with each guest. Thank you for mentioning Marco, George and the wonderful front desk team. They will be so happy to know they were part of making your stay so pleasing. Thanks for choosing to stay with us again, we can’t wait to welcome you back!


My warmest regards,
LIsa Grossberg
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Oslo, Norway
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 25 June 2014

We had a standard room with queen bed, and were very pleased. The room was excellent, no noise from the ac. 40++ tv-Channels, a good minibar, a big bathroom with toiletries, and a great laundry service. Nice to be able to pick up delicious coffee in the lobby every morning, and just stroll out to whatever we wanted to do. Fantastic location with everything close by

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Shoreham, responded to this review, 3 July 2014
Dear J,


We are delighted you enjoyed your stay with us and thank you for the feedback! Overall, we are happy to read that you had a wonderful stay and enjoyed our amenities as well as our central location. Our staff makes sure to have a great impression on all guest! Please be assured that we continuously review all guest feedback in order to improve our service. On behalf of the entire team we all look forward to having you with us once again very soon.

Regards
LIsa Grossberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 24 June 2014

This was an excellent location with several food and other shops on the same street for quick trips out. The good was the location and the staff. Federic, the gentleman who checked us in was amazingly nice and helpful.

The bad was that as soon as we got to our room, we wanted to watch a show that came on HBO. The show was virtually unwatchable as the brightness on the TV in our room seemed to be set to the darkest with no way to change it. Also, 1/2 of the channels came in fuzzy, and we had to call down for a remote as soon as we got into our room (812). There was also no mini bar, so if we wanted snacks in the room, we would have had to call for them instead of just grabbing them from the fridge in the room.

The ugly was the room itself. While the bed was comfortable and the sheets and pillows were clean, that was the extent of the positive. The paint throughout the room was chipping, the bathtub was dirty thus making shower time not as refreshing as one would hope. The carpet was a bit worn, but this was not too horrible of a thing, just made a note of it.

The room we stayed in was small. Barely room for the queen bed, but that is expected in the city and I an not lowering my review because of this, again, just noting it for future people. I was not bothered by the noise of the AC as some other people have been. It may have been loud, but the room was icy cold as soon as we got there, which was nice because it was a hot couple of days we were in the city.

Overall, I would stay here again and would recommend others to stay here, but it is not as nice of a boutique hotel as others I have stayed in for the same price.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brent_Ciesliga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Shoreham, responded to this review, 26 June 2014
Dear Brent_Ciesliga,

Thank you for sparing time and posting your review of The Shoreham on Trip Advisor. We do appreciate hearing from our guests, as their comments are vital for us to continue in improving our services. I hope that you will provide us with the opportunity to regain your confidence in us

Regards,
LIsa Grossberg.
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Calne, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

We had booked a junior suite and arrived early on a Tuesday afternoon to discover we had been upgraded to a one bedroom suite. Unfortunately, the room we were allocated overlooked the street and was quite noisy so we relocated the following day to our original room type at the back of the hotel. The air conditioning units (and outside fans) are quite loud. Although the reception staff did offer to buy us some earplugs,we got some ourselves from a local pharmacy while we were out and they worked fine to block out the noise sufficiently.

The location of the hotel is perfect. Just a couple of blocks from Central Park, a very short walk to the fabulous shops on 5th Avenue and plenty of nearby subway stations.

The room we had, as previously mentioned, was a junior suite, with a large comfortable bed and a sofa, which the staff converted to a bed for our son every night. The walk-in shower was wonderful, with shower heads above and at the side to blast you with water from every angle, just what was needed after a long day of walking. The Jacuzzi tub, unfortunately, was unusable as the nozzles were blowing out lots of rust and sediment, despite running them for quite some time to try and clear them. We did not report this to the staff as we felt they had done plenty for us already, but I have no doubt that, had we alerted them to the problem, they would have gone out of their way to make it right for us.

Which brings me to the absolute highlight of our stay at the Shoreham - the staff!! Every single employee we encountered at the hotel was courteous, friendly and couldn't do enough to help. The reception staff were delightful, particularly Sharon and another lady (Molly/Maya?), who my son took a particular shine to. They spent time chatting with us, our family (who arrived the following day) and our son and were happy to go out of their way to make recommendations and do what they could for us. Nothing was too difficult or too much of a problem for them. It is for this reason that, even though the Shoreham had some slight negative points, we will absolutely stay here again when we return to New York City - and we WILL return!

Room Tip: Ask for an interior room on a high floor
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wilma-bride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Shoreham, responded to this review, 26 June 2014
Dear Wilma Bride,

I will like to thank you for taking the time to review The Shoreham Hotel. Our hotel staff takes pride in providing all our guests with the “Perfect Stay.” Please feel free to contact the front office during your next visit to The Shoreham, and we will make sure to accommodate you and your family. Thank you again for making our hotel your lodging destination when visiting New
York City.

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shoreham

Property: Shoreham
Address: 33 W 55th St, Just off of Fifth Avenue, New York City, NY 10019-4999
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#189 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Shoreham 4*
Number of rooms: 178
Official Description (provided by the hotel):
SHOREHAM is a fashionable retreat dedicated to the experience of design. Flat-screen monitors throughout the property feature an array of video and interactive art with vibrant images of nature in motion. The hotel offers a variety of accommodations ranging from superior to specialty suites available with king, queen or two queen-sized beds. Signature amenities include invigorating five-head hydro-massage showers in junior suites and select rooms, iJoy massage chairs, Bose Wave(R) radio CD players, Wi-Fi and flat-screen TVs. Guest room baths are appointed with high-gloss white marble tile, gray slate vanity tops, brushed stainless steel sinks with satin nickel fixtures and bath amenities. SHOREHAM is perfectly positioned just steps away from the top shops of Fifth Avenue, Central Park, Broadway and more! ... more   less 
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Also Known As:
The Shoreham Hotel New York City
Shoreham New York City
Shoreham Hotel New York City

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