In some reviews people complained about the cleanliness of the room. Well the room is in need of refurbishment but it very clean. The one bedroom suite is a good size for 2 to 3 people but the bathroom is small. However the shower is amazing... adjustable water pressure and at the high end is intense!
The bed is comfortable and a king. And the massage chair was really cool and actually massages not vibrates.
Service was great from virtually all employees but doormen sometimes were hard to find.
However the best part of the hotel is its location. Just a few steps from most New York landmarks. Not even a block away from 5th Avenue shopping. Times Square, Rockefeller Plaza, Empire State Building, central park, and Radio City Music Hall are all within walking distance along with many phenomenal restaurants.
I would stay here again, between price and location it can't be beat. More