My husband and I stayed at The Shoreham for our first ever visit to New York and we'll definitely tstay there again.
The location was perfect. It was near great restaurants, close to the major art galleries, concert halls, Central Park and the subway yet it was surprisingly quiet, especially in the evenings, given its proximity to major thoroughfares. It was also only a couple of blocks away from the subway for the D train which is the line that takes you straight out to the new Yankees baseball stadium within about 25 minutes.
And all the staff, from those on the main desk to the porters, the cleaning staff, the bartenders and waiters were simply fantastic. All were genuinely friendly, helpful and polite.
We arrived at the hotel considerably later than planned due to delays at the airport and were concerned that perhaps the hotel might have given our rooms away. And because of traffic our taxi couldn’t park right outside the hotel. But as soon as we got our luggage out of the taxi the hotel porter came straight up to greet us in the street and took our luggage into the lobby and then straight up into the room while we checked-in.
At the check-in desk we were immediately offered complimentary cold drinks which were life savers as we hadn't had a drink for a few hours and we were very hot and tired by the time we arrived.
We stayed in their Junior Spa suite and when we got into the room it was lovely and cool as the air conditioner had been left on in advance of our arrival.
The bedroom area was comfortable and the shower room was quite large with great water pressure and super clean with lots of towels. The only thing I missed was one of those extending wall mirrors that has a magnifying lens on one side because I don't have great eyesight and because of the sink I couldn’t get close enough to the main mirror. But there was lots of lighting in the bathroom which was helpful.
The air conditioner unit was easy to operate and relatively quiet for an air conditioner – there was a slight hum but it didn’t keep us awake. Before arriving we'd read some reviews which said the decor was a bit tired. And it was as there were a few scuff marks here and there on the skirting boards and the furniture in the lounge area did look a bit worn in places but that didn't bother us. There was plenty of room and it was spotlessly clean. The bed was reasonably firm with nice linen and there was lots of good lighting by the bed. There was no wonderful view as the room but again that wasn't a priority for us. The elevator was big enough for 2 adults and 2 suitcases but no more. The room was also quiet and we didn't hear our neighbours except when they were outside in the corridor.
We ate dinner at the hotel a couple of times, on our first and last night, and both times we were impressed with the standard of the cooking and the quality of the food. The bar and waiting staff were great and mixed great cocktails - my husband said his Manhattan was one of the best he'd every had. And as one of bar tenders had just recently finished his doctoral thesis in American history he was very interesting to talk to and a really nice chap.
Before arriving we were concerned about tipping especially as we'd heard stories from friends who'd stayed elsewhere who said they always had to have their hands in their pockets ready to tip everyone. But at this hotel the policy is to automatically add on a service charge to say the food or drink bills, which is what we're used to in the UK, which meant we didn't feel obliged to be constantly tipping within the hotel because we knew staff weren't relying on tips to survive.
On the ground floor of the hotel there is a lounge area behind the bar/dining area which, when we were there, had a great display featuring all the best 'on trend' clothes, bags and jewellery as picked from Harpers Bazaar magazine. It was closed when we came across it and I only wished I'd discovered it earlier as it would have been nice to have gone in to have a closer look at all everything before hitting the shops. Although I’m not sure if that’s possible but the window display was still pretty slick so you could see lots of very nice things which really wetted the appetite.
Security was very good in the hotel - visible but low-key - the staff on the main door remembered us from Day One so we came and went as we liked and we felt very safe all the time we were in the hotel. In fact security in general was pretty high in the whole area because while we were there the UN General Assembly was taking place which meant large numbers of diplomats were in town and staying at nearby hotels. There were teams of police practically on every street corner and police cars were constantly patrolling the area. The only downside was that we couldn't get in to visit the UN at any time during our stay. So if the UN is somewhere you want to see don't visit New York during the last two weeks in September when the UN General Assembly are in session.
Another tip is that the hotel has very good complimentary maps and also stocks complimentary copies of Time Out New York magazine. And their 24 hour coffee/tea area is a great amenity too. They have two internet screens in the downstairs lobby which you can use whenever you want and there's a printer which is also free to use. And once you get a password from the main desk you can also access WiFi. We never got to try out their gym but we had a look 'round and the equipment was what we were used to back in the UK and it looked very clean and well lit with lots of mirrors.
The hotel also arranged our airport transfers to and from JFK. The cars we both clean and spacious. However, when we arrived we took ages getting through immigration and consequently the driver charged us more than we'd been quoted because of the extra waiting time so bear that in mind if you pre-arrange a taxi pick-up. There seemed to be plenty of taxis at the airport but it was nice to hop into a large air-conditioned car on a hot day.
Lastly, like other trip advisors we found that booking direct via the hotel’s website was more expensive than booking via a specialist travel website. We used a site called newyorkcityluxuryhotels.com who were excellent and able to get us the Junior Spa suite for the same price as a standard room at the hotel.
All in all we had a great time in New York which was due, in no small part, to staying at The Shoreham. If it were a publicly quoted stock we'd be buyers! My husband is already planning our stay there next year. We hope you find the above information useful. Please bear in mind it was our first stay in New York so we don't have any other New York hotel experience to compare it to but even still we really enjoyed our stay at The Shoreham and hope you do too - the staff really are pretty special here.
- Official Description (provided by the hotel):
- A quiet, tucked away oasis near Rockefeller Center in Midtown NYC, The Shoreham Hotel offers a variety of 100% smoke-free, pet-friendly, well-appointed accommodations ranging from our standard rooms to specialty suite rooms with one King, one Queen, or two double beds with deluxe Belgian linens. Signature amenities include invigorating five-head hydro-massage showers available in select rooms, access to wireless Internet and rooms offer flat-screen LG TVs. Guest bathrooms are appointed with high-gloss white marble tile and fixtures, grey slate vanity tops and brushed stainless sinks with satin nickel fixtures. ... more less
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- Also Known As:
- The Shoreham Hotel New York City
- Shoreham New York City
- Shoreham Hotel New York City