We just finished a four day, three night stay in the original Waldorf Astoria (not the Towers). We were in a Junior Suite with a king bed. It was simply a great place to stay. Old world elegance mixed with modern touches (such as a very large flat screen TV).The bed was very comfortable and the soaps and shampoos were of high quality. It was so big, we felt like we were in an apartment (the suite even comes with a doorbell). At one point we had 7 family members visiting us, with all seated comfortably in our "parlor" area with plenty of room to spare. Space is not easily found in hotels in NYC, so this was just wonderful.
The hotel personnel were friendly and extremely customer oriented. Everyone we encountered working in the hotel was that way. During one day with heavy rains, they were giving out large umbrellas to one and all to use. No fuss about signing them in or out...just helping out with umbrellas to ensure their guests were comfortable. This was indicative of their approach overall--good solid customer service with the goal to make it a great stay for their guests.
I know the Waldorf's reputation is for high cost and found this aspect mixed. For a suite, we paid less than what we have at times paid for single rooms in other Times Square hotels. So, we felt the price for the suite was quite good. However, prices for some of the extras were quite high. Massages in their newly renovated spa were priced out of reach and the items in their lobby Starbucks was twice what it would have been at their other locations. On the other hand, we had room service one morning and found the delicious breakfast portions were so large that one meal was easily shared by two, thus making the price for one comparable to going out to a restaurant for both. So, the cost aspect was easily handled with some planning.
In summation, we found elegance, great service, and the extra size of the suite very appealing. We do plan to stay here again, and would definitely recommend this hotel to anyone.
- Official Description (provided by the hotel):
- The Waldorf Astoria New York is temporarily closed while undergoing a complete renovation and restoration. It is planned to reopen in 2019/2020. Waldorf Astoria New York will feature restored historic public and event spaces along with luxury condominiums and guest rooms and suites that will set a new standard for luxury and service in New York. ---- New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. ... more less
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- Also Known As:
- Astoria Waldorf
- New York Waldorf
- Waldorf Historia
- Waldorf New York
- Hotel Waldorf New York
- Waldorf Astoria Hotel New York
- Astoria New Waldorf York