The historic and beautifully restored Waldorf is wonderful! The lobby is Art Deco at its finest and our room on the 17th floor was spacious and well appointed. We booked the trip through an airline and got a deal that was totally worth it.
However, our experiences at the lobby Peacock Lounge and the Bear and Bull bar were unsatisfactory. Even with several waiters at the Peacock, we had trouble attracting their attention, with a long wait for water, menus and food. The Bull and Bear not only took forever to clear the previous patrons' mess from the table to which they directed us, but overcharged us for our drinks. When we complained, we were told that we'd have to take it up with the waiter who never returned.
We took the historic tour, which was excellent! Karen, the guide was knowledgeable, charming and fun. We highly recommend the tour of this magnificent property, and Karen! However, the hotel didn't seem to know anything about it. We saw the sign at check-in: Historic tour with lunch $65. We were told to book it with the tour desk, but the tour guy said his computer was down, and to check with the maître d. She said it wasn't necessary to make a reservation, just meet by the clock at 10;30.
We met at the clock at 10:30, and found out that we did need to make a reservation, but it was OK, come on.
The tour was great, and we asked about lunch - and we're told that we could order whatever we wanted, no set menu - in the Peacock Lounge. We were given a soiled paper menu with a set menu- Waldorf salad, soup and sandwich, a cookie-$58. The hotel should do better. Advice: stay here, take the tour (although you can take the tour while not a guest), but do your dining elsewhere.
- Official Description (provided by the hotel):
- The Waldorf Astoria New York is temporarily closed while undergoing a complete renovation and restoration. It is planned to reopen in 2019/2020. Waldorf Astoria New York will feature restored historic public and event spaces along with luxury condominiums and guest rooms and suites that will set a new standard for luxury and service in New York. ---- New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. ... more less
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- Also Known As:
- Astoria Waldorf
- New York Waldorf
- Waldorf Historia
- Waldorf New York
- Hotel Waldorf New York
- Waldorf Astoria Hotel New York
- Astoria New Waldorf York