This hotel is one of the most famous in the world. It reputedly regularly entertains world leaders and other VIPs. Maybe they get a different level of service from the rest of us, because after three visits, I've found it to be seriously average as a place to stay.
The lobby, which has been renovated, is impressive. I wasn't impressed to be barked at by a flunky: "you're after that gentleman" (yes, I know, that's why I'm standing behind him). The receptionist couldn't find my booking, and then couldn't attach my Hilton Honors account to the booking.
Once you get beyond the public areas, much of the hotel still looks rather tired. My room had been refurbished - I think - but was small and rather drab. The window was filthy.
There is wireless internet, but the instructions in the room didn't work. When I puzzled it out, my 3G account was faster.
Shower worked backwards. Hot was cold, and vice versa.
Had a very average roast chicken meal in the Bull and Bear. At very nearly $100 for a two course meal and a beer, horribly overpriced, even by Midtown standards. Service was friendly, though.
So overall, it's just about OK. But underneath its landmark building, it's really a rather average New York hotel. Even Hilton have got better hotels in the city.
- Official Description (provided by the hotel):
- The Waldorf Astoria New York is temporarily closed while undergoing a complete renovation and restoration. It is planned to reopen in 2019/2020. Waldorf Astoria New York will feature restored historic public and event spaces along with luxury condominiums and guest rooms and suites that will set a new standard for luxury and service in New York. ---- New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. ... more less
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- Also Known As:
- Astoria Waldorf
- New York Waldorf
- Waldorf Historia
- Waldorf New York
- Hotel Waldorf New York
- Waldorf Astoria Hotel New York
- Astoria New Waldorf York