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“A classic”

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Waldorf Astoria New York
Ranked #260 of 467 Hotels in New York City
New Jersey
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A classic”
Reviewed 26 August 2014

Classic accommodations in a famous hotel. We found the rooms to be OK as far as cleaning, but obviously tired although classy and attractive. Service was excellent and everyone was very professional. Loved the concierge lounge atmposhere. Happy for our selection and would like to return during Christmas.

  • Stayed April 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Tsiburi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review, 27 August 2014
Dear Tsiburi,

Thank you for your kind comments about the Waldorf Astoria! We are so pleased to read that you enjoyed your stay here, and we hope you will return to our hotel for a luxury holiday celebration this year.

Our ambiance during Christmastime is absolutely magical, with grand decorations in our hotel and close proximity to the historic Rockefeller Center Christmas Tree (it's truly right around the corner) and other popular holiday attractions in New York City. We also have a menu of fine dining offerings for Christmas Eve, Christmas Day Brunch, and New Year's Eve that we would love to share with valued guests like you. We look forward to the opportunity of hosting you later this year, and thank you again for your great review!

Warm regards,
Siobhan Delaney
Assistant Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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11,475 reviews from our community

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English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2014 via mobile

I stayed here for a couple of nights with my son when visiting New York. We rented a large suite with two bedrooms with a separate lounge and office area which was great for sharing.The suite was spacious and comfortable and the staff were friendly. A lovely, classic hotel in a great location.

Stayed August 2014, travelled with friends
Helpful?
Thank Carrie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review, 27 August 2014
Dear Carrie,

I am so pleased to learn that you and your son were impressed with your guest room appointment and the friendly service you received. We believe that very best service experiences are genuine, anticipatory and personalized and we will continue to work to ensure our guests find that level of service at our hotel.

Thank you kindly for these gracious remarks, and we hope for the opportunity to welcome you back to the Waldorf in the future.

Many thanks,
Siobhan Delaney
Assistant Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicestershire, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 August 2014

The Waldorf is perfectly situated for New York sight seeing.The staff are overly helpful & really met all our needs.The hotel is full of history & glamour of the 1930's which I truly loved, if you like modern & new this maybe isn't for you.We had a king suite ,it had magnificent views over New York ,great in size & so beautiful with antique furniture.,it was a real treat.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Kay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review, 27 August 2014
Dear Kay,

Thank you so much for your passionate comments about your personal Waldorf experience. It is wonderful to hear that you were impressed with our historical significance and ambiance, and we are glad that we were able to share this feature of our hotel with you.

We hope you will return to the Waldorf Astoria in the future for another treat, should your travels bring you back to New York City for any reason.

My best regards,
Siobhan Delaney
Assistant Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pound Ridge, New York
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 August 2014

I still have the fondest memories of our debutante ball over twenty five years ago. It's indeed a delight that the elegance and fine service have remained throughout the years. A magical please indeed.
Dr. Alexandra Chan ( Katz)
Pound Ridge, Southampton, NY.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank USLarimar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review, 26 August 2014
Dear Dr. Chan,

It is so wonderful to read your review citing fond memories of luxury and the finest hospitality at the Waldorf! We are very fortunate to have a team of employees who truly care about the guest experience, and I am glad to see that this was the impression made, even over several years, in your case.

We hope you will continue to think of the Waldorf Astoria as your hotel of choice. We are making improvements to our property every day, while maintaining our efforts to preserve the historical significance of course, and it would be an absolute pleasure to have you and all of our other loyal guests involved in our progress.

Many thanks,
Siobhan Delaney
Assistant Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spennymoor, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2014

Had a great experience. Only downside was room a bit small and overlooked an office block. Everything else about the hotel was fantastic. We had great service and everything was sorted for us in no time at all.

  • Stayed January 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prettyboybewles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review, 26 August 2014
Dear Prettyboybewles,

Thank you for choosing the Waldorf Astoria as your host for your recent visit to New York City. Our team appreciates your praise regarding our efficient service and luxury room appointments, and we are so pleased to read that you were able to create unforgettable memories here at our iconic hotel.

We hope you will consider the Waldorf Astoria your hotel of choice in the future, should your travels bring you back to New York City from the UK! The same luxury experience will await you upon your return...

Many thanks,
Siobhan Delaney
Assistant Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2014

What a place to stay , the reception / foyer was just amazing and made you feel this place is something special, the staff couldn't be more helpful. The room was big and comfortable but is slightly tried and dated ,the views were brilliant . The toilet failed the work properly but was sorted straight away. The hotel is placed well and you can easily walk to most sights.

  • Stayed December 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Drjagg73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review, 26 August 2014
Dear Drjagg73,

First, happy belated birthday from all our team here at the Waldorf Astoria! We are honored that you chose our historic property as your hotel of choice for your special celebratory trip to NYC from London, and that you took the time to leave us your gracious remarks on TripAdvisor.

We hope you will return to the Waldorf Astoria in the near future, as we look forward to welcoming you back with the warmth and recognition you would expect from an old friend.

My best regards,
Siobhan Delaney
Assistant Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, California
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 August 2014

I recently stayed at the Waldorf for a corporate event. The lobby is beautiful as is the grand ball room - there are amazing chandeliers throughout the hotel. Staff was fantastic and the food for the dinner for 200 equally amazing. The location too cannot be beat. However, the lack of electricity in the rooms is hugely problematic in this day of iPads, iPhones, and lap tops. They had a multiplug in our room, but 2 of the four did not work (not enough juice to charge an iPad over night). In addition, the lighting in the rooms is very dim. And this is true as well in the bathroom. I know how tough it must be keep this Grand Dame modern, but some upgrades are necessary.

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Leila G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review, 25 August 2014
Dear Leila,

Thank you kindly for choosing the Waldorf Astoria as your hotel of choice in New York City! We appreciate your comments about your personal Waldorf experience, and furthermore, I would like to extend my personal apologies for any inconveniences you faced while you were here. That being said, I am glad to read that you enjoyed your stay here overall.

We will use your comments to guide our strategy moving forward as we continuously evolve to improve our property and better exceed the expectations of our guests. We hope for the opportunity to share our progress with you in the future, should your travels bring you back to New York City for business or leisure!

Many thanks,
Siobhan Delaney
Assistant Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waldorf Astoria New York

Property: Waldorf Astoria New York
Address: 301 Park Avenue, New York City, NY 10022-6844
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#35 Spa Hotel in New York City
#171 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#224 Family Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Waldorf Astoria New York 4.5*
Number of rooms: 1235
Official Description (provided by the hotel):
The Waldorf Astoria New York is temporarily closed while undergoing a complete renovation and restoration. It is planned to reopen in 2019/2020. Waldorf Astoria New York will feature restored historic public and event spaces along with luxury condominiums and guest rooms and suites that will set a new standard for luxury and service in New York. ---- New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. ... more   less 
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Also Known As:
Astoria Waldorf
New York Waldorf
Waldorf Historia
Waldorf New York
Hotel Waldorf New York
Waldorf Astoria Hotel New York
Astoria New Waldorf York

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