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“Mostly great, but not entirely.” 4 of 5 bubbles
Review of Trump International Hotel and Tower New York

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Trump International Hotel and Tower New York
Ranked #109 of 467 Hotels in New York City
Certificate of Excellence
New York, New York
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Mostly great, but not entirely.”
4 of 5 bubbles Reviewed 20 December 2013

We spent a long weekend during the NYC Marathon here, in a two bedroom suite with views over the park (hitting the Fall colors just right). The rooms were pleasant enough, but the decor is dated and a bit faded. The location nearly can't be beat (only the Mandarin Oriental's is a bit better, you don't even need to cross the street to be in the Time Warner Center, and the Mandarin's decor is certainly more fresh), the service was generally excellent (though car damage by the terrible valet parking was painful), and Jean Georges was fantastic for dinner (but note, if you intend to go for lunch reservations are essential or you are unapologetically turned away). The fitness center is excellent, the spa is fairly good (as were the treatments). As many have pointed out, the lobby is woefully inadequate - easily backed up, and it lacks adequate seating for the people who are waiting to be helped.

Room Tip: Anything overlooking the park is really quite special.
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  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LSS100NewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this review, 7 January 2014
Dear Guest, Thank you for choosing to stay at Trump International Hotel and Tower NY-Central Park and for taking the time to post a review of your recent stay. While I am very happy to read your positive comments, I would like to extend my sincere apologies that you were left to feel disappointed by the valet parking service. I do hope we will have the occasion to welcome you back again and to exceed your expectations on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,181 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (279)
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English first
Connecticut
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 16 December 2013

The Trump International Hotel is located on central park and is pet friendly. We stayed in an executive city view suite. The staff is excellent and very friendly. We went out to get a taxi to go to Bryant Park and instead they called over the complimentary car service and drove us there. The only negative experience is the bathroom. It is very small and the shower has poor water pressure. However, I would not let that discourage a stay at this fabulous hotel. Convenient, Friendly, Excellent.

Room Tip: Our corner suite even had a view of central park. High floor was requested and we were on the 15th...
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  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fly121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this review, 6 January 2014
Dear Guest, Thank you for your rave review of the Trump International Hotel & Tower NY-Central Park. We are so pleased you enjoyed your suite and that our staff was able to accommodate you with a car to Bryant Park. We do have accommodations with larger bathrooms; and you can request that when making your next reservation. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, TX
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 13 December 2013

Our stay at this hotel isn't even over yet and all I can say is great things about this hotel. Extremely convenient (Central Park is literally across the street, restaurants, subway, etc), suite is well thought out and perfectly furnished - bed, linens, towels, etc - nothing second rate. Turn down service is amazing, too. We brought our 1.5 year old daughter and she's loving it. The hotel staff has been super helpful and friendly. Spa, indoor pool, etc is all quite nice. Again - nothing is second rate, it is all wonderful.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank STXCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this review, 17 December 2013
Dear Guest, Thank you for the very positive review of your recent visit to the Trump International Hotel and Tower New York-Central Park! I am delighted to read your appraisal of our team, services and I know our staff will be equally pleased to learn of your kind remarks and recognition of their efforts. We are so pleased that you and your family enjoyed your stay with us and certainly look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Island, NY
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 9 December 2013

Spectacular location, great rooms but terribly overpriced! Lobby is entirely too small and unwelcoming for the caliber of its guests. Heater in the bedroom was not working and when it was reported to the front desk, attention to the problem was promised but not delivered. Too many other superb hotels in New York to need to go back to the Trump.

  • Stayed December 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank alsal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this review, 11 December 2013
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Trump International Hotel and Tower New York-Central Park. We are pleased you enjoyed the Hotel's wonderful location and and great accommodations. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. Since we take all our guests’ comments very seriously, I have brought your feedback to the attention of the entire management staff, and addressed your heater issue with the Engineering department, in an effort to prevent any similar occurrences from happening in the future. I sincerely look forward to welcoming you back in the very near future. I am confident that your next stay will prove to be an outstanding experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 December 2013

The location is perfect, the hotel is beautiful and the staff is attentive and gracious.
I thought I was too jaded to be impressed with a hotel but I was wrong.
If there were more stars I would award them to Trump International Hotel and Tower.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 2851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this review, 11 December 2013
Dear Guest, Thank you for the very positive review of your recent visit to the Trump International Hotel and Tower New York-Central Park! I am delighted to read your appraisal of our attentive and gracious staff, and I know they will be equally pleased to learn of your kind remarks and recognition of their efforts. We are so pleased that you enjoyed your stay with us and certainly look forward to welcoming you back in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex, United Kingdom
1 review
5 of 5 bubbles Reviewed 4 December 2013

Right from the start my experience from this hotel was unbelievable. The reception hall is amazing, the room and view spectacular, I took my fiancé to NYC for her 30th b day and must say that the hotel made the trip even better, everything you want from a hotel is what you get from trump tower we received a complimentary bottle of champagne for her b day which was not expected and a very nice touch, the amazing truffles, chocolates and the bottles of water with Donald Trumps face plastered on them which you receive every day. I'm definitely coming back ASAP love it!!!

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SBJ8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this review, 11 December 2013
Dear Guest, Thank you for choosing Trump International Hotel and Tower New York-Central Park for your recent stay and for recommending your experience. I am happy to learn you were pleased with our facilities and services and that your fiancé enjoyed her 30th birthday celebration. We certainly look forward to welcoming you back and hope to exceed your expectations once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 December 2013

This was by far one our best experiences staying at a hotel. We have travelled the world and , Trump International Hotel and Tower New York easily earns it's 5 star rating. The staff is top notch, friendly, solve any problem, serve any wish and with a nothing is too difficult or too much to ask. The accommodations (1 bedroom with park view) was better than expected! Much larger than the photo. Bed, pillow, 2-bathrooms and amenities perfect. It was nice to have a full kitchen during our Thanksgiving stay.
I needed a laundry, they found one down the street, I needed groceries prior to our trip, they shopped and filled the refrigerator, I went to the gym to look for my husband and they knew who he was and I wasn't sure if that was because I went once before or they know all their guests.
I felt like it was my own apartment in the best location. Subway right out the door, central park across the street, great restaurants on Amsterdam, shopping nearby.
I know NYC quite well having gone a lot and lived there one summer. I would never stay anywhere else but Trump International Hotel and Tower, 1 Central Park West. It is PERFECT.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank maggie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this review, 11 December 2013
Dear Guest, Thank you for taking the time to post such a wonderful review from your recent stay at Trump International Hotel and Tower New York during the Thanksgiving holiday! I was so pleased to read that you thoroughly enjoyed your park-view guestroom with its kitchen facilities and thank you for commending our wonderful staff and services. We appreciate your loyalty to our Hotel and we do look forward to welcoming you back very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trump International Hotel and Tower New York

Property: Trump International Hotel and Tower New York
Address: 1 Central Park West, New York City, NY 10023-7703
Phone Number:
Region: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in New York City
#21 Spa Hotel in New York City
#25 Business Hotel in New York City
#48 Romantic Hotel in New York City
#84 Luxury Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Trump International Hotel and Tower New York 5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hotel Trump International

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