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Jo T

Heavenly!

5.0 of 5 bubblesReviewed 25 Sept 2019via mobile
WOW, This place is amazing! Best hotel we have stayed in anywhere in the world.

The service is second to none, nothing was too much trouble. I received an email a few days before arriving thanking us for choosing the hotel and asking if we needed anything popping in the fridge for our arrival or the sofa bed making up. On arrival our request for a high floor was honoured and we were offered a complementary drink. We just had tea and coffee as we were going out for the evening. Within 5 minutes of arriving at the room a porter brought some chocolate covered strawberries for our anniversary. They were divine!

The executive 1 bedroom park suite had the most amazing views over Central Park and Columbus Circle. I was quite glad to be jet lagged as I sat each morning and watched the sun rise over the park. The kitchen was well appointed with full sized fridge, cooker and dishwasher. Being British and loving tea I would have preferred an ordinary kettle rather than one that has to go on the hob but that really is only a little niggle! The crockery was beautiful and felt top quality.

The suite was beautifully designed and finished with a full dressing room for hanging clothes.

I used the pool on Sunday afternoon and it was a lovely refreshing break from the heat outside. I had it all to myself. There are rolled towels and bottles of water laid out on the sun beds waiting. The changing room is perfect with lots
of products to choose from if you need them.

We had the most amazing 2 day stay for our anniversary and would definitely like to return.
Date of stay: September 2019
Trip type: Travelled as a couple
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TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this review
Responded 3 Oct 2019
Dear 601jot, Thank you for your feedback. I would like to extend my congratulations on your anniversary and thank you for choosing Trump International Hotel and Tower New York to celebrate the special occasion. We are delighted to read you enjoyed your accommodation facing Central Park, the kitchen facilities in your suite, and the 55-foot indoor lap pool. Our team makes every effort to deliver upon the high standards we have set for ourselves; we strive to ensure our guests recognize the services and facilities we provide as offering a high level of value and warmly memorable experience. We appreciate your feedback and we are certainly looking forward to welcoming you back in the near future.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 23 September 2019

Spa was a disaster and hotel restaurant was WAY over priced we were.told.they had a 4 course prefix and then we were.told.it was only 6, which was over.250 per serving. Hotel has no relaxation lounge or bar, the bar is for business people only, cant walk around in a t-shirt anywhere.

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
4  Thank vassalotti21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this reviewResponded 3 October 2019

Dear vassalotti21, Thank you for taking the time to share your experience at Trump International Hotel and Tower New York. While I wish you had a memorable stay with us, it is through feedback like this that we are able to continually improve our services and facilities for our guests. Please accept my sincere apologies that you were left to feel disappointed after your recent visit. We hope you will allow us the opportunity to restore your faith in our services and I look forward to the possibility of welcoming you back to Trump International Hotel and Tower New York.

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Reviewed 20 September 2019

Hi- Stayed here for second time in last 10 months and it’s an excellent hotel at excellent location.
Amazing experience right from you enter the hotel to house keeping to check out. Highly recommended if one can afford it and if staying here then one most go to Central Park as it’s bang opposite Central Park.

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
3  Thank Amit B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this reviewResponded 3 October 2019

Dear Amit B, I am delighted to read you had an excellent second visit at Trump International Hotel and Tower NY-Central Park. Thank you for taking the time to highlight your favorite amenities and features of our hotel that helped make your stay so pleasant. We appreciate your kind recommandation and we look forward to welcoming you back soon.

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Reviewed 18 September 2019

This was purely a holiday trip with my son. The premises, though being in the centre of transit is nicely managed and quite for the guest. The business centre is nice with a conference capability that can be pre-reserved. The suite is quite spacious and nicely laid out. The shower area could have been a bit from spacious (in comparison to the overall suite room).
One thing we are used to us a buffet breakfast that is purely ala carte at this hotel and needs to be pre-reserved, especially if there are too many guests. Food options need to be a bit better (for someone Vegan like me)

Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
2  Thank Akizel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this reviewResponded 3 October 2019

Dear Akizel, Thank you for choosing Trump International Hotel and Tower NY-Central Park for your recent visit. We are very pleased to read that you found the property to be comfortable and quiet. We appreciate your feedback and we look forward to welcoming your return soon.

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Reviewed 16 September 2019

Overall excellent experience. Bedroom suite was well maintained . Staff at reception was always courteous and helpful. Housekeeping was excellent . Restaurant food was good and staff provided prompt service.

Date of stay: September 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
2  Thank NANDKUMAR R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this reviewResponded 3 October 2019

Dear Guest, Thank you for taking the time to share your positive feedback following your visit to Trump International Hotel and Tower New York-Central Park. We are very pleased to know that you had an overall excellent experience. Thank you for acknowledging our team members who assisted in making your stay more convenient and comfortable. Your feedback is much appreciated. We certainly look forward to welcoming you back in the near future.

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Reviewed 15 September 2019

from the friendly doorman to the thoughtful housekeeping staff, the moment you arrive you feel treated with respect. the concierge provided answers promptly, while mailing packages on the spot. Always there to offer splendid suggestions. And they stocked my tasty delights before my arrival. top of the line fitness and spa. Lap pool exceptional.I made use of all there services and can honestly relay my return to NYC will continue to find a home here at the Trump IH&T

Date of stay: September 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
3  Thank lsf56612019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this reviewResponded 3 October 2019

Dear lsf56612019, Thank you for the very positive review of your recent visit to the Trump International Hotel and Tower New York-Central Park! We are delighted to learn about your favorite amenities and features of our hotel that makes it feel like home. Our staff will be equally pleased to learn of your kind remarks. We certainly look forward to welcoming you back and exceeding your expectations once again.

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