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“Friendly and helpful staff”
3 of 5 bubbles Review of The Lucerne Hotel

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The Lucerne Hotel
Ranked #118 of 467 Hotels in New York City
Certificate of Excellence
Santa Monica, California
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Friendly and helpful staff”
3 of 5 bubbles Reviewed 16 June 2014

In any other city, the Lucerne would be a run-of-the-mill hotel as it does not appear to have been updated in years, as it does not have a sexy and fun lobby bar and/or restaurant. As it is located on some pricey real-estate on the Upper West Side of Manhattan, though, it is fairly nice as it is a good value. The hotel is not overly expensive, is clean, well-maintained and staffed by a crew of people that goes out of its way to be gracious. The location is wonderful as it is near museums, Central Park and subways which allow easy access to the rest of the city.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,314 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (518)
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Southampton Parish, Bermuda
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 16 June 2014 via mobile

I just returned from the big apple and had a great stay at the lucerne... The #1 subway 2 minute walk, and the room was very nice service was great as well, in a nice quiet neighborhood which was a great change from Times Square. Short walk to central park

Stayed June 2014, travelled with friends
Helpful?
1 Thank Paula B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
County Cork, Ireland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

My very new husband and I got married in Central Park on June 6th and stayed at this hotel for the nights coming up to and just after our wedding. We had a great experience here. They left a bottle of bubbly in our room for us and upgraded us for our last 3 nights to a large suite which was gorgeous! The staff were very friendly and recommended places for me to get my nails done, where to go for breakfast etc. the only thing which might bother some people is that it didn't have a bar (it did have a restaurant though but we actually didn't eat there any night). But with so many places nearby that didn't bother us. Great, clean hotel, would recommend! Also very close to subway downtown and Central Park :)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Couple2014usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkHotel, General Manager at The Lucerne Hotel, responded to this review, 20 June 2014
Congratulations! We are so happy that you were able to celebrate such a special occasion with The Lucerne. I hope that you will personally give us a call on your one year anniversary so we can help to make it even more special.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 15 June 2014 via mobile

My husband had a business trip so I tagged along; we enjoyed our stay at the Lucerne. Good wireless, our room was a double and it was spacious. The location is fantastic, you really feel like you're part of the neighborhood & easy walk to central park, shopping, and just a block from the subway. Evening wine reception in lobby was nice also.

Helpful?
Thank Courtney M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mesa, Arizona
1 review
5 of 5 bubbles Reviewed 15 June 2014

Lucerne is a great place to stay in Manhattan. Extremely clean great room excellent value. Hotel staff were very attentive and helpful... Short walk to the park/museums/and most of central Manhattan. We would definitely stay there again and recommend it highly

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goldsboro, North Carolina
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

My new favorite hotel in NYC - My first time and don't think I'll ever stay anywhere else in the City - First of all, the location is perfect - 1 block from Central park - and surrounded by many great resturants, mueseums, shopping, subway stop, cafes, etc, etc, etc. We had a great time just walking around with nowhere in particular to go and no particular agend - try heading down Amsterdam to 72, cut over to Columbus and head back in a loop - and beyond (must stop at Freida's for a margarita)

Secondly, the hotel is comfortable, clean and quiet - we took advanatage of the Suite Special since there were three of us - nicely appointed and great mattress for a comfortable night sleep

Thirdly, the staff was great - always happy to see and knowledgeable of the area -

Seriously, the best hotel experience from top to bottom I've had in NY

Room Tip: get a high floor - my view was really nice
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Migrant10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkHotel, General Manager at The Lucerne Hotel, responded to this review, 20 June 2014
Thank you so much for your lovely review. We're so glad that you enjoyed your stay, and were able to take advantage of one of our specials. I'm especially pleased that you found our staff to be happy and helpful. We hope you come back to visit us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

I stayed there with a friend in early June and it was terrific. It was located close to the subway, places to eat and shop. It was beautiful and we had lots of space in our room. It was pretty challenging to find a hotel with two double beds. This location is only 3 subway stops away from Times Square. There is also a street market on Sunday only one block away. Central Park and the American Museum of Natural History are within walking distance.Broadway (the street) is very close as well.

The concierge is helpful but she will recommend using Skyline Tours. This tour is okay but the buses come very rarely. Greyline , Big Bus and Go NYC seems to offer more frequent service.

If you want a hotel that is very clean, well located and in a quiet safe area, the Lucerne is a great choice for you.

Room Tip: We had a view of a brick wall but it was fine.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkHotel, General Manager at The Lucerne Hotel, responded to this review, 20 June 2014
Thank you very much for your kind words. We're so glad that you enjoyed your stay with us and our neighborhood. We will immediately speak with the concierge regarding your recommendations. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lucerne Hotel

Property: The Lucerne Hotel
Address: 201 West 79th Street, New York City, NY 10024-6200
Phone Number:
Region: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#25 Spa Hotel in New York City
#46 Family Hotel in New York City
#61 Romantic Hotel in New York City
#94 Luxury Hotel in New York City
#96 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Lucerne Hotel 4*
Number of rooms: 202
Official Description (provided by the hotel):
The Lucerne offers New York City visitors luxury accommodations in the heart of Manhattan's posh Upper West Side. The Lucerne's building is a treasured landmark built in 1904 that recently underwent a multi-million dollar renovation. The result is European-inspired architectural charm combined with sophisticated and modern accommodations. The Lucerne's guestrooms and suites represent the ultimate in comfort. Featuring full-size work desks, plush bedding, this luxury Manhattan hotel caters to your every need. Business and leisure travelers will appreciate The Lucerne's complimentary high-speed WiFi and printing services. It's no wonder then that The New York Times' review of The Lucerne proclaimed: "Service unrivalled." Enjoy breakfast, lunch, and dinner at the hotel's Nice Matin restaurant and sidewalk cafe, a popular destination beloved by both locals and tourists. Every Thursday evening, wind down with some wine during The Lucerne's complimentary wine hour, located in the hotel lobby. The Lucerne is just a short subway ride to Lincoln Center and walking distance of the American Museum of Natural History, The Children's Museum of Manhattan, Columbus Circle, Riverside Park, Central Park, and several fine restaurants, specialty boutiques, and cafes. ... more   less 
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Also Known As:
Lucerne Hotel New York City

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