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NYLO New York City
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Reviews (5,983)
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2,995
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All reviewsupper west sidecentral parkred farmserafina restaurantgreat locationbeacon theaternew yorkmuseum of natural historylincoln centerlobby bartwo blockscomfortable bedhudson rivernyc hotelsubway stationrooms are smalltimes square
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5,434 - 5,439 of 5,983 reviews
Reviewed 14 January 2014

Good Hotel, nice room but a little small. This hotel is good for a 2 or 3 night stay by yourself. I went with my husband and there was just not enough space for the two of us. However the bathroom is huge, I think a little to big . I would stay here again as long as I didn't have to share a room.

  • Stayed: December 2013, travelled as a couple
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Thank TrishiTrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded 15 January 2014

Dear TrishiTrish,

It was our pleasure to have you stay with us! Thank you sharing your feedback of your stay. I am happy to note that you enjoyed the hotel overall. Thank you for your compliments. Your comments will be passed onto my entire team so they may be properly addressed.

The team at the hotel and I look forward to welcoming you back soon.


Warm Regards,

Eugenia Simons
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014 via mobile

Had a fantastic stay in Nylo NYC!!

We were there for NYE and hotel was buzzing

Staff so helpful and friendly

Room spotless and huge comfortable bed !

Hotel close to fab restaurants and diners and a quick hop to the 72nd subway stop.

Great for shopping, Central Park and all sights on UWS

We will be back
Jason & Colette

Stayed: December 2013, travelled as a couple
Thank Raffrogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded 14 January 2014

Dear Jason & Collette,

Thank you so much for sharing this fantastic feedback with us!! It makes me so happy to read of your experience with us, especially our newly renovated rooms, ideal location, and our amazing staff. We look forward to welcoming you back here again soon.

Eugenia Simons
General Manager

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Reviewed 13 January 2014

My partner and I usually stay in Midtown during our frequent trips to NYC so that we can be close to the Theatre District. But this trip, one of our shows was at Lincoln Center and we decided to try a property uptown.

Our weekend at NYLO was excellent. The surrounding neighborhood is quiet but restaurants (superb meals at Calle Ocho and Boulud Sud) and shopping are plentiful. We were very impressed when we walked into the hotel as we immediately liked its modern, urban feel. But the great impression didn't end with the warm and cozy lobby and bar area--it also extended all the way up to--and into our king room. Slightly funky and urban decor stood out over the generic rooms of many other NYC hotels and we knew we were going to love our stay. We found lots of places to store the contents of our suitcases (which when emptied, fit nicely under the bed) and we loved the modern bathroom and walk-in shower.

We had unseasonably warm weather this January weekend and enjoyed the long--but very doable--walks back and forth to our other Broadway shows. We opted not to use the NYLO's fitness center. It's very limited (some cardio machines, a few free weights with a bench, and a dual adjustable pulley machine) and didn't meet our needs. We knew about New York Sports Club's 30 Days for $30 offer and since there was a location right around the corner, we signed up on-line, printed our passes in the hotel lobby, then headed over. It's not a new nor spacious facility but it met our needs perfectly.

We'd love to stay at NYLO again (although we can't do NYSC's 30/30 offer again in the next 12 months). The friendly, helpful staff and the property's warm, inviting vibe made it a standout stay.

  • Stayed: January 2014, travelled as a couple
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1  Thank jaxandmci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded 17 January 2014

Dear jaxandmci,

It was our pleasure to have you stay with us. Thank you for contributing your feedback of your stay. I am extremely happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product and services. They will definitely be passed on to my team for whom it shall be a tremendous source of inspiration.

The team at the hotel and I look forward to welcoming you back soon.


Warm Regards,

Eugenia Simons
General Manager

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Reviewed 11 January 2014 via mobile

This new boutique hotel in NY is in an excellent location - quiet but close to everything New York has to offer - great bars and restaurants within the hotel and a big room - perfect for our 11 day stay ..only complaint is that the sheets weren't changed during our stay

Stayed: January 2014
Thank katkat22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded 14 January 2014

Dear Katkat22,

Thank you so much for taking the time to share this great feedback with us!! I am so happy to hear that you enjoyed our ideal and convenient location. Please accept my sincerest apologies for the inconveniences you mentioned, they will certainly be addressed with our Housekeeping team to ensure that this does not happen again. We look forward to welcoming you back here again soon.

Eugenia Simons
General Manager

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Reviewed 10 January 2014

We were there during the hotel renovation in summer. The room is small with comfortable bed. The hotel is located in the neighborhood with many good restaurant and close to subway. We will stay at this hotel again.

  • Stayed: July 2013, travelled as a couple
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Thank Lovet2Travel22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded 11 January 2014

Dear Lovet2Travel22,

It was our pleasure to have you stay with us.Thank you for sharing your feedback with us.
I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments. Your feedback will be passed onto our entire team so they may be properly addressed.

I am pleased to note that you will return to NYLO NYC!
The team at the hotel and I look forward to welcoming you back soon.


Warm Regards,

Eugenia Simons
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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