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“Great Value in NYC”
Review of NYLO New York City

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NYLO New York City
Ranked #173 of 467 Hotels in New York City
Certificate of Excellence
Baltimore, United States
Level Contributor
5 reviews
4 hotel reviews
“Great Value in NYC”
Reviewed 1 July 2014

It's different on the Upper West Side. Less crowded, less hectic, less touristy. But everything's still just a cab ride away. Great values at this boutique style hotel. Friendly staff, lots of style. Lots of good bars and restaurants withing walking distance. Direct access to Manhattan via Broadway. Short walk to Central Park.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

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Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Culpeper, Virginia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 July 2014

The location was perfect...and easy to access by car. Staff was extremely helpful and friendly. The hotel was clean and very comfortable with IKEA type furnishings and modern artwork. The amenities were fabulous, hot showers (love the tiled shower), TV, hair dryer, reading lights on the headboard, complimentary toiletries were quality. Within in walking distance of great restaurants. We highly recommend it.

  • Stayed July 2014, travelled with family
    • Value
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Review collected in partnership with this hotel

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Thank 61LisaP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, United States
Level Contributor
3 reviews
Reviewed 1 July 2014

This was a newer design hotel, with an industrial decor. The rooms were very clean and comfortable and the beds extremely comfortable. The view out of the back of the hotel was not so great...another building being worked on with scaffolding out our window. I would suggest requesting a north or west facing room for a better view. The bar/lobby was very comfortable with many seating options. We were there during part of the World Cup and they could have made more seating available in front of the large screen. The bar service could be quicker on serving new customers, but they were very friendly. The baggage help was exceptionally helpful and friendly, offering other amenities and services in the hotel. We would recommend this hotel and would stay again. The location was excellent for parks, museums and a subway ride one block away.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Cynthia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
Reviewed 30 June 2014

I was at this hotel prior to the rebranding - it was nice then but WOW now! The lobby, study and bar area are so well designed to suit different moods. Check in was a breeze. The room was actually larger than I anticipated and somehow - miracle of miracles - I had a room in NYC with a bathtub!! Phenomenal views from the 16th floor balcony and if you're a smoker like I am - it was nice not to have to stand on the street to have a smoke. Amazing views of the UWS at sunset.
My favorite addition from my last stay was the bar - small but mighty and staffed by some of the best mixologists in the business. Hats off to Charles and Roberto. Fun to watch people who are really good at what they do and make it look like an art form. They made every single customer feel like they were the most important one in the room - that is an art!

If you really want to experience NYC - stay here - 3 blocks from Central Park - every type of restaurant within walking distance.

I'll be back to NYC in October and you can bet I'll be back again at NYLO!!

Thanks for the great experience!

**one teeny teeny annoyance - please get soap dishes for the bathroom that drain themselves!

Room Tip: Ask for a room facing on to Broadway if you're on a lower floor or high enough up so that it doe...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Marie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenia S, General Manager at NYLO New York City, responded to this review, 2 July 2014
Ms. Marie W,

It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am extremely pleased to note that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's services, product and recognition of our staff especially with Roberto and Charles. Your comments will be passed onto our entire team so they may be properly addressed!.

I am happy to note that you will be returning to NYLO NYC!
The team at the hotel and I look forward to welcoming you back soon!


Warm Regards,

Eugenia Simons
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

There is nothing bad I can say about this magnificent boutique hotel on New York's upper West Side. From the minute we arrived to the minute we left we experienced nothing but comfort, style and a friendly, attentive and overwhelmingly welcoming staff. It's location just a five minute walk from Central Park and with easy reach of a number of Subway stops this is the perfect place for a visit to the Big Apple, without the noise of Manhattan, but close enough to see all the sights by way of a short Subway ride.

Each and every staff member, from the receptionist, to the bar staff and the maid were polite, courteous and genuinely friendly.

The accommodation was spacious, immaculately clean and tidy and included magnificent views of both the Hudson river and Central Park.

The general feel of the hotel was that of a vibrant and fashionable venue, where new friends could be made, though if the bar was too busy guests can escape to a number of quiet balconies on the upper floors.

I would recommend this hotel to anyone. Perfect.

Room Tip: For a treat the Lifestyle Loft is extremely spacious and offers excellent views. Excellent value for...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JDJ1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenia S, General Manager at NYLO New York City, responded to this review, 2 July 2014
Dear JDJ1974,

First and foremost, congratulations on your wedding! It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am extremely happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's services, product and recognition of our staff. Your comments will be shared with our entire team so they may be properly addressed.

I am pleased to note that you will consider returning to NYLO NYC!
The team at the hotel and I look forward to welcoming you back soon!


Warm Regards,

Eugenia Simons
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belo Horizonte, Brazil
1 review
Reviewed 30 June 2014

I went with my girlfriend. We stayed for 7 nights and it was great! The location is excellent, near from Central Park and 72 Station. There is a very good restaurant at hotel (Serafina Restaurant). No negative points.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ofli G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DC, United States
1 review
Reviewed 30 June 2014

This is a very clean, quiet hotel with a great location. Rooms were quiet from the bustling city streets, nice bar and food services. Very contemporary look and feel. The bed was quite comfortable and the room was very efficient and clean.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NYLO New York City

Property: NYLO New York City
Address: 2178 Broadway, at W 77th Street, New York City, NY 10024-6647 (Formerly On The Ave Hotel)
Region: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#54 Business Hotel in New York City
#81 Family Hotel in New York City
#122 Romantic Hotel in New York City
#128 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 291
Official Description (provided by the hotel):
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York

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