We arrived at 2 pm and unfortunately our travel agent had not booked a two bedded room for us - we asked about the possibility of this and were told yes it was possible but the room would not be ready until much later in the afternoon and there would be a $30 a night extra charge. That was a bit disappointing. As it was our original room was not ready either and we had to wait an hour, which is fine as check in is not till 3 pm. I had to approach the reception again when no-one came to tell us the room was ready. We were approached twice by the mini bus driver trying to take up back to the airport, he was directed over to us by the reception staff.
The room was excellent, though we did not have much of a view, The room and bathroom were spotless and fresh towels were provided every day.
The staff that I encountered were polite and friendly.
- Official Description (provided by the hotel):
- Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more less
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- Also Known As:
- Bentley Hotel Nyc
- Bentley Hotel New York City
- Bentley New York City
- Hotel Bentley New York