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“Great Location But Bad Rooms”
Review of Wellington Hotel

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Wellington Hotel
Ranked #327 of 466 Hotels in New York City
Gibraltar
Level 5 Contributor
63 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Great Location But Bad Rooms”
Reviewed 21 April 2009

I stayed at this hotel with my husband over New Year. The hotel is in a great location, just 5 mins walk to Times Sq in one direction and central park in the other.

The hotel clearly has a high turnover of guests and as such there were no welcoming aspects, no personal touches and not even a 'did you enjoy your stay?' when we left, in fact I dont think we even got as much as a 'goodbye'. The room was horrible to stay in. There was a radiator in the room that had a mind of its own and made an awful clicking noise all night, it sounded like there were mice trapped in there scurrying around (however I dont think there were....?). Also, the shower water would come out scalding hot every minute or so during the shower so you had to be quick to dart out of the way or get first degree burns!

The lobby area wasnt that great either, there are 4 small lifts and the hotel is huge so the queue to get into the lifts can be pretty big.

I would look to stay elsewhere if i went back to NYC.

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank H1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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liverpool england
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 April 2009

i and my wife went to nyc in jan 09 and after having to change airline everything went superb due to a snow storm we had to change our 10 40 am flight with delta to jfk to a more earlier flight 7 10 am to newark with continental we arrived at newark and there was a blizzard going on and it was minus 8 but the cold didnt bother us as the excitment of being in new york city just blew us away got taxi to hotel whitch took about 50 minutes and should have cost 65 dollars but a couple shared with us and it only cost us 35 dollars after splitting the cost got to hotel much earlier than expected and checked in our bags the staff were very helpful more so caitlan on the desk she was very nice went straight out to take in some sites and to have a bite to eat we were blown away by the hustle and bustle of 7th avenue and times square whitch is only a five minute walk away from the wellington central park only 3 minutes away so we were in great spot for site seeing i recomend you buy a loop ticket to see all the sites great value for your money we bought a 2 day pass for 120 dollars that was for 2 tickets and it was well worth it free ferry ride as well that trip is superb ellis island staton island statue of liberty and a fantastic hudson river veiw of manhattan the trip lasts a good 80 minutesand is well worth it the loop bus stops at all major sites so you just get off see what you want and then wait at the bus stop for the next bus every 10 minutes they arrive and then on to your next stop the tour guides are very welcoming but they always go on about being tipped the bus goes via not in this order china town soho little italy greenich village chrysler building maddison square garden carniegie hall 2 minutes from wellington hotel the port authority bloomingdales maceys in little italy battery park central park ground zero an amazing site so vast its not real century 21 just by ground zero well worth a look just like primark but with a million more choices and visit the hard rock cafe on broadway fantastic and there is much more as far as the tour on the loop is concerned we took in a show on broadway at the august wilson theatre we saw the jersey boys and it was fantastic well worth the dollars dont be affraid to get off the bus and take a walk you wont get lost you cant miss the loop tour sellers all around in their red coats oh ye and the empire state building is also in the tour on the loop you get a free pass to go up to the top anyway the whole trip was fantastic hotel sites show would we go again is saddam a nut ? next time ide love to go for a lot longer oh ye and for a good snack of mammoth portions the dheli facing the side entrance of the wellington try it its great and the staff are nuts but very very nice to recap wellington hotel brilliant new york city manhattan and all sites brilliant cant wait to go again

Stayed January 2009, travelled as a couple
Helpful?
Thank johnmcgoalover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ireland
Level 3 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 April 2009

mary,joan,teresa,tilly.
Co. Meath Ireland
Stayed at wellington for 5 nights perfect location for sight seeing found majoriyy of staff very friendly needed extra towels got them immediately. Reception staff were great as were the porters room service was excellent serviced every day, bar staff not as friendly found the barlady very rude but that would'nt stop us going back. All four of us shared a room and there was plenty of hot water for showers no stopper for the bath though but that was'nt a problem. Plenty of nice places to eat The Oldcastle Pub very good and reasonably priced. When we go back we would definitely stay here good location and value for money.

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matilda23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Wales, UK
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 April 2009

After reading some of the reveiws on here, my Fiance and I were more than dubious about booking with this hotel. We were going to celebrate both of our birthdays. I have to speak honestly, what a fantastic hotel. You couldnt choose better. We were greeted on arrival by a very friendly doorman, our room wasnt ready but the bellman put our cases in storage and we were told that they would take them to our room when it was ready. We were given our room key, so we decided to walk around New York and get our bearings. Came back a few hours later, to a very clean and well presented room. TGrue to their word our cases were in the closet. The maid came in every day on our 4 day stay and cleaned the room, changed the sheets and put more shampoo and hand lotion in the bathroom. The staff were friendly and more than helpful. We were told we could charge our ipods free, just plug them into the computers downstairs and they would charge up. Same goes for your camera's if you need to charge them up remember to take your lead, we didnt :-((.
The hotel is in such a great position, great location easy walking distance for most of the main sightseeing atttractions, Central park is to the right of the hotel and Times Square to the left. Broadway just one avenue across. Really you wont go far wrong in booking this hotel.
The doorman (JUDD) was that helpful with the return journey to the JFK airport we got a limo for 55$.
We plan to revisit for our honeymoon in 2010. Definately coming back to this hotel.
Sightseeing advice, Top of the Rocks is awesome book a sunset ticket if you can. This attraction is far better in our view than The Empire State Building. If you want to do the Empire, then our advice is to book the fast track tickets, we didnt know about them and honestly waited for three hours before getting to the top. Lifts broken and long ques to walk up 6 flights of stairs. Nightmare really. Dont pay the extra to go to the 102 floor, it really isnt worth it. Statue of Liberty and Ellis Island is a must, pay for the audio tour if you can. It really does emphasise what the immigrants had to go through to get into the US. Central Park is everything you see on the films. Take a rickshaw bike ride, the guy we had through Central Park, pointed out lots of interesting things, Where John Lennon was shot, where Yoko Ono now lives, Where Maralyn Monroe was found dead. All sounds a bit depressing, but we found it interesting.
Shopping if you can fit it all in is brilliant. We had a great mix of both and got to do all the places we planned. All in all a fabulous city.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
1 review
Reviewed 15 April 2009

I stayed 3 nights with my two Sisters in law. Our first trip without our small children or husbands. Loved being able to pop in and out of the hotel, as it was so close to many tourist locations we were visiting. LOVED the view from our 25th floor window, especially at night. Could see the lights from Times Square from where my head lay on the pillow, only a few blocks away, no street noise to keep us awake. Very clean, super quiet, extra towels brought up immediately, GREAT SHOWER PRESSURE & TEMPERATURE. In my opinion, the best shower I've ever had in a hotel. Never feeling clean sure can ruin a vacation. This was awesome! It is diagonal from Carnegie Deli, across a side street from Fluffy's cafe, practically the same building as Carnegie Hall, just out the door and to the right. Subway location at the bottom of the steps, just outside of the gift shop. Elevators were a bit old and small, but never had to wait for one like I have at other hotels. The front desk and staff were exceptionally nice, got me checked in around 1:00 even though check in time isn't until 3:00 & the room wasn't even in my name! All around a GREAT experience. WIll stay there time and time again. Can't wait to take another trip!

  • Stayed March 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AudraLG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vancouver, bc
Level 5 Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 April 2009

Checked in by a friendly girl with the same last name as me! We were given an upgrade from a Standard to a King on the 11th floor. Taken upstairs, with our bags by a very nice, friendly and helpful porter (David?).

Unfortunately, the room reeked of stale smoke and we wanted a non-smoking room. As soon as we voiced this David was on the phone to the front desk and immediately and we were moved to a very nice King room on the 6th floor. The bed was very comfortable and there was no noise from the heater, which did work perfectly. Also no complaints with the hot water. Lot's of it for a bath and showers.

Everyone at the Wellington was friendly and helpful and I have no complaints at all. You can't beat the price and the location is the best so far, on this my fourth visit to New York. I'll definitely be back to New York and the Wellington Hotel!

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynnelizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2009

My mother and I were a little worried about the hotel. We got a really great deal on expedia for four nights, so we booked. It's only after reading some reviews on the internet that we started to wonder what kind of place this was going to be, our worries certainly weren't founded. Okay so here is the deal: our room was on the fourth floor and they had just renovated it! We weren't expecting a presidential suite, we did not get one either, it was just a small, cozy, clean room for the both of us. Here is the thing, you aren't staying there for the room, you are staying there for the city.
The only thing my mother and I disliked was the elevators, those darn things! One of them was broken, so they had two in service, but those two only came to our floor like once every ten minutes, we actually preferred using the stairs, so good luck to you if you are one the 20th floor!
All in all we loved this hotel, it was a five minute walk to Times Square, a fifteen minute walk to Rock. Center and the Disney store, not to mention the library, and any theater on broadway. We strongly recommend you go there on your next trip, unless you are like super rich or something.

Stayed March 2009
Helpful?
Thank Vacalova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wellington Hotel

Property: Wellington Hotel
Address: 871 7th Avenue at W 55th St, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #327 of 466 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Wellington Hotel 3*
Number of rooms: 618
Reservation Options:
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Also Known As:
Wellington Hotel Nyc
Wellington New York City
Hotel Wellington New York

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