I rarely give 3*s but unfortunately that is what I feel is my experience with the Fitzpatrick. I didn't have the 5* experience that other reviewers had. The room was nice enough, the location was great, but there are two things that ruined it for me- the specific room I was given and the personnel's manner at the front desk.
The room, #310, was right next to some kind of a truck company (see the picture). I didn't realize it until 5:45 am or I would have asked to move the room, but even with the windows shut it was not fun, and I'm familiar with city noise, it doesn't usually bother me. TAKE NOTE OF THE ROOM TIPS.
The front desk personnel were quite blasé specifically regarding my luggage and car, which may have not bothered me if it weren't for the nearly $400 bill I was paying, and the fact it was late and I was exhausted. It was the little things- not having help with my luggage, not being able to get change so I could tip folks who helped me, trying to get a bill for the parking was an issue, the car taking 40 mins to return and something was spilled on the mats when I finally got it. When I asked, I was put on hold and then told to talk to the valet company.
- Official Description (provided by the hotel):
- The Fitzpatrick Grand Central Hotel provides warm Irish hospitality in an elegant atmosphere. Situated on East 44th Street directly opposite Grand Central Terminal and close to Times Square, our location puts you in the middle of almost everything New York City has to offer. Our highly personalized service and very comfortable rooms and suites offer a great option for your next business trip, weekend getaway or family vacation. ... more less
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- Also Known As:
- Hotel Fitzpatrick Grand Central
- Fitzpatrick Hotel New York
- Fitzpatrick Grand Central Hotel