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“Pleasantly surprised”
Review of Ameritania Hotel

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Ameritania Hotel
Ranked #121 of 473 Hotels in New York City
Reviewed 10 August 2014 via mobile

People dont give this hotel enough credit. We were hesitant going in but left absolutely in love with this hotel.

Our first room was unfortunate. It was very small and although we had the A/C set at 68, it failed to go below 78. Maintenance even said that it was working and didnt know why it was so hott. Thankfully the management is great and immediately apologized and moved AND upgraded us.Our new room was at least twice the size and faced out over the street.

Everything was very clean, neat and nice. Very high quality products throughout the room, including an ihome and full length oversized standing mirror. Its so nice there was a celebrity staying there when we were!

The location is phenomenal. Minutes from time square, metro stop just one block away, late night eats right around the corner and the late show with David Letterman also right around the corner (Im talking 10 steps from the front door).

I loved this hotel and you will too!

  • Stayed: July 2014
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3  Thank Lauren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judson_Trapnell, Director of Rooms at Ameritania Hotel, responded to this reviewResponded 11 August 2014

Dear Lauren C,

Thank you so much for your kind review. I am so happy to hear that you enjoyed your stay with us, and would like to offer my apologies for the inconvenience you encountered with the air conditioning in your first room.

We look forward to seeing you again soon!

Regards,

Judson

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2,917 - 2,923 of 5,664 reviews

Reviewed 10 August 2014

The staff was great accommodating our needs. I would recommend this hotel to others. I wasn't sure when I booked the hotel, but, was pleasantly surprised at how great it was. Close to everything, importantly, very clean and the staff is excellent!

  • Stayed: August 2014, travelled with family
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Review collected in partnership with this hotel
Thank Catherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judson_Trapnell, Director of Rooms at Ameritania Hotel, responded to this reviewResponded 14 August 2014

Dear Catherine H,

Thank you for taking then time to share your experience with us on TripAdvisor! I am thrilled to hear that you enjoyed your stay and that our staff went above and beyond to accommodate your needs.

We look forward to welcoming you back in the near future!

Best Regards,

Judson

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Reviewed 9 August 2014

This hotel is very cool looking. The rooms are small, but clean and just fine for a city where you are on the go. Couple of issues: upon arrival, we wanted to shower--not a SINGLE towel in the room. It took two phine calls to the front desk and about 40 minutes to get them. Still--no hand towels or washcloths. The same thng happend the next time the room was cleaned and it took and hour to get towels!
On our day of departure, I asked the bellman to secure a cab for 3:30 pm. He secured a car, which was almost $20 more than a cab and was going to charge an extra fee for using my credit card. He did not tell me any of this until the car arrived at 3:30. What a racket--this was dishonest. I refused the car and told them I wanted a cab, not a car. The hotel paid the fee, but still the car was$15 to $20 more than a cab.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
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Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judson_Trapnell, Director of Rooms at Ameritania Hotel, responded to this reviewResponded 12 August 2014

Dear Carol G,

Thank you for taking the time to tell us about your experience. I am glad you enjoyed that hotel, but am so sorry to hear about the inconvenience you had with receiving bath towels. Just today, we received a large shipment of towels, and we are expecting another large order of towels (and sheets) to arrive in the next few weeks.

With regard to the car service vs. cabs, it is quite common for a private car service to cost more than a taxi. I apologize if there was a breakdown in communication on our end explaining the pricing to you.

I hope you will give us another try the next time you are in New York.

Best Regards,

Judson Trapnell

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Reviewed 8 August 2014

Great location, clean hotel, and friendly staff. Can't ask for anything more. But, we got more... We were celebrating my friends birthday and Crystal upgraded our room and had red wine and cup cakes awaiting us when we walked in. This so nice! We had a great experience and hope to be back. I would recommend this hotel. I hope my next stay is just as great!

  • Stayed: August 2014, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank ahlmine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judson_Trapnell, Director of Rooms at Ameritania Hotel, responded to this reviewResponded 9 August 2014

Dear ahlmine,

Thank you for your kind comments! We are thrilled to hear that your stay was great and that the birthday celebration was even more special for your friend. We look forward to welcoming you back in the near future.

Best Regards,


Judson Trapnell

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Reviewed 7 August 2014

Great Location! Within Walking distance of a lot of things such as Times Square, Central Park, Rockefeller Center any much more...
Room was very nice and the bed was very comfortable. Would highly recommend this hotel.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
1  Thank Dana Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judson_Trapnell, Director of Rooms at Ameritania Hotel, responded to this reviewResponded 9 August 2014

Dear Dana Z,

Thank you very much for providing us with feedback! We are happy to hear that your stay was enjoyable and that the bed in the room was comfortable. We look forward to your next visit!

Best Regards,


Judson Trapnell

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Reviewed 7 August 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Easytobook.com
Thank Cindy C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Judson_Trapnell, Director of Rooms at Ameritania Hotel, responded to this reviewResponded 10 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 August 2014 via mobile

Stayed here for a long weekend recently. The location is perfect - between Central Park and Times Square. Can walk to Empire State Building as well. Room was a nice size for NYC and was very clean. Very modern style but tasteful. The bed was very comfortable - probably the best I've had in a hotel and the entire hotel was clean. Staff was friendly but didn't really interact much past check in. It should be noted that it is not wheelchair accessible from what I saw. To enter the building there are some large steps and I think they would be difficult for an elderly person. Parking is on same street which is very convenient and easy to use. Many restaurants near by and lots of theaters within walking distance...wouldn't hesitate to come back!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank PandEAllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judson_Trapnell, Director of Rooms at Ameritania Hotel, responded to this reviewResponded 11 August 2014

Dear PandEAllen,

Thank you for taking the time to share your experience with us on TripAdvisor. I am happy to hear that you enjoyed the hotel and our fantastic location in the heart of Manhattan.

To address your question about handicap accessibility, we are able to accommodate wheel chairs, scooters and walkers. To get around the stairs by the front door, we have a large ramp we can put out, or we are able to use the large doors in the hotel restaurant, which are at street level. Additionally, we have ADA compliant rooms on each floor.

We all look forward to seeing you again soon!

Regards,

Judson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ameritania Hotel

Address: 230 West 54th Street, New York City, NY 10019-5594
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Room Service Suites Wheelchair access
Hotel Style:
#63 Family Hotel in New York City
#96 Business Hotel in New York City
#121 Romantic Hotel in New York City
Price Range: £82 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ameritania Hotel 3.5*
Number of rooms: 223
Official Description (provided by the hotel):
Located in the heart of New York City’s Theater District, the Ameritania at Times Square possesses a playful spirit in the midst of one of Manhattan’s most exciting neighborhoods. The Ameritania Hotel at Times Square combines modern design within our boutique Theater District accommodations in the middle of one of the most vivacious neighborhoods in Manhattan. ... more   less 
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Also Known As:
Ameritania New York

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