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“A Great Spring Break”

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Hilton Garden Inn Times Square
Ranked #155 of 467 Hotels in New York City
Certificate of Excellence
Sussex, WI
Level 5 Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“A Great Spring Break”
Reviewed 11 April 2013

We stayed at this hotel for our spring break. We are Hilton Honors members and we planned on using our Hilton Points to book our spring break hotel. Based on the reviews we selected the Hilton Garden Time Square and we could not have been happier. We had great service from the hotel before we even left. We are a family of 3 (2 parents and teen), so we needed 2 beds and there were no doubles available so they gave a us roll away free for our stay. We were on the 15th floor which had been remodeled and looked great. The bed was comfortable and we slept great all week. We did hear some street noise but it was no big deal and would expect to hear noise in TS. We could see the river and it was funny to see cruise ships on Sunday morning. We had free breakfast every morning at Pigelle and it was very good. While service there varied form great to somewhat not so great, the food was pretty good for a buffet. The eggs were real and hot every day but the last. I loved the fruit cup. The choices never changed, but they did say we would order off the menu but we ended up not doing that. The location was great. There were subway stops very close to the hotel and great restaurants within walking distance. We also used Food Emporium, Starbucks, and the deli across the street. So we were happy. The staff was so friendly and said good morning and welcomed us every afternoon. There were even cookies in the afternoon. We would stay there again.

  • Stayed April 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sioux Falls, South Dakota
1 review
Reviewed 10 April 2013

We are from South Dakota so our week long visit to New York City was definitely an experience for us. We had all of our questions answered. Any questions we had were answered quickly. Our room was always clean. I should have written down the names of all the staff members who went out of their way to help us, but I only jotted down 2 -- so Joanna and Charles we send a big thank you -- and we send a big thank you to the un-named staff members as well.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Mslin6607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 10 April 2013

I love stating at this hotel. Always great, friendly staff with great service (especially Charles!) very clean and comfortable.

Charles recommended me to Ciello at the Mayfare right around the corner. Great food! Don Marino's next door is also great.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Markjones88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greensburg
2 reviews
Reviewed 10 April 2013

We have used the Hilton Garden Inn Times Square for our groups that travel to New York City for many years. We hear rave reviews from our Group Leaders regarding every detail of their stay from the sales team, front desk staff to the bellmen, it is the people at this Hotel that makes the difference!
Rosa and Scott in the Sales Department make every detail of our arrangements a breeze and handle changes and special requests with a smile. They are the best!
The location is perfect allowing for safe exploration of Times Square and the groups return year after year due to the convenience, cleanliness, in room amenities that the Hilton Garden Inn offers at a reasonable price.

Room Tip: I have a group leader that requests the same corner room every year.
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  • Stayed March 2013, travelled on business
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Helpful?
Thank 65CathyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Virginia
Level 5 Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 April 2013

I only paid $200/night. I say only because that's below the norm. It is the big apple after all but it's very close to the heart of Times Square. This location is actually ideal because you have a swift route to the attractions. As for the hotel, it's pretty good for the size. Rooms are not that big but again, for New York visitors, I don't know if size matters. My girlfriend mentioned that she liked the brand of toiletries they used. She went on to say she's never seen hotel shampoo, soap, etc. from Neutragena which is what she uses. So I thought I would just throw that out there for the ladies- LoL
But I pretty much agree with what the other reviewers are writing about. It is a solid hotel and I've only stayed in one other hotel in the area. May not be big, but it is cozy and comfortable. Breakfast is up to usual Hilton standards. I thought the closet's bar hung to close to the ground. They do have a safe so that's cool. Good check in and check out and they will extend your checkout by an hour if needed.
My other gripe is the crazy hotel taxes you pay for staying in New York City. It's not the hotel's fault but unlike DC, you figure with all you pay, where is the benefit?
Nothing is free in New York City so it looks like one big money grab.

Room Tip: Try to stay in a room as high as possible. Harder to hear all the noise down on the street level.
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  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
1 Thank urban_kowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 April 2013

the title says it all loved this hotel since we got there the staff was very friendly the location is perfect the room was very clean the amenities were nice very good hotel if you are planning to stay in nyc great value if you are looking for a great hotel at a decent price.

  • Stayed March 2013, travelled on business
    • Value
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Helpful?
Thank Greypam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level 6 Contributor
154 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 10 April 2013

We returned here with a granddaughter to introduce her to NYC. The hotel location is excellent for Times Square, the theatres, subway, etc. Staff provided excellent service and Laura helped us when we had a room problem.

Room Tip: Avoid 8th ave room if you want a quieter night. Of course, you won't have a room view of the act...
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  • Stayed April 2013, travelled with family
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Helpful?
1 Thank Rogelio1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Times Square

Property: Hilton Garden Inn Times Square
Address: 790 Eighth Avenue, New York City, NY 10019-7568
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#52 Family Hotel in New York City
#59 Romantic Hotel in New York City
#95 Business Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
Number of rooms: 372
Official Description (provided by the hotel):
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
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Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton

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