We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great small hotel”
Review of Moderne Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Moderne Hotel
Ranked #77 of 467 Hotels in New York City
Certificate of Excellence
Melbourne
Level 5 Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great small hotel”
Reviewed 4 June 2012 via mobile

The Moderne Hotel is well located in W 55 St ... Close to the action but far enough away that you're not swamped the minute you walk out the door. Well maintained and appointed rooms; friendly and welcoming staff; quiet rooms!

It's a short walk to Columbus Circle and the Time Warner Centre in one direction, and to the theatres and Times Square in another! Walking distance to Central Park and even to Madison Avenue.

Stayed June 2012, travelled as a couple
Helpful?
1 Thank CLGS_GS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMahonAHG, Manager at Moderne Hotel, responded to this review, 6 June 2012
Dear Valued Guest,

Thank you for taking the time to post on our property. We sincerely appreciate your kind words and look forward to welcoming you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,831 reviews from our community

Traveller rating
    1,006
    559
    153
    66
    47
See reviews for
337
822
101
188
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Phoenix, Arizona
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 June 2012

We were scheduled to arrive 6/2/12 at 6PM for check-in. However, our plane was delayed for 2 1/2 hours prior to take off so we arrived at 8:30PM. We contacted the hotel immediately upon our delay and prior to our departure to NYC. We arrived to find that there was no room available even though we booked months in advance! Imagine our surprise... The person who assisted us explained that there was a computer system glitch and that they had booked too many people. Instead of taking those who booked in order of date booked, they simply put people in rooms as they arrived. What a plan, sounds European to me.

Upon our departure from Moderne to Ameritania the person at Moderne gave us the manager's card. My personal thought is the manager should have made calls to us, not the other way around. I suppose being west coast I expect a different level of customer service, not a take it or leave it attitude that I felt from the Moderne.

We were told they had a sister property "just a block away", that we would be escorted to on foot. A very nice young man loaded our luggage onto a cart and we began walking to our hotel the Ameritania. It was a block away, in the same area, and the rooms were almost identicial. The new place has 200 rooms and supposedly was priced higher than the Moderne. We had no way of checking this information.

The room at the Ameritania was nice, small but nice, and the building was surrounded by construction. Street noise was greater as we faced a busy Broadway instead of a quiet 55th st. The television didn't work propery, as almost all channels didn't come in clearly. We were told by Moderne that there was a complimentary continental breakfast, only to find out it was $9.95 per person and coffee was $2.00 a cup! Ridicuolous. I needed internet access to work so I paid $25 for three days. No big deal. HOWEVER, it was good only for the laptop I paid with. I have a tablet (no good), and my wife and daughter each had laptops. I was told we would have to pay an extra $25 per device. That's RIDICULOUS.

More about the Moderne/Ameritania hotel: Ice, go to the lobby. We were on 12. Concierge? Nope, just some people behind the counter, very nice people, not very good at things to do, where to eat, unless you want pizza!

Upon entering the room, you needed to put your room key into a timer to get lights and air on. While I can understand this logic, nothing on when you leave, several times the key was removed as someone was leaving, and the room went dark. You are sent running around looking for another key in the dark. Not much fun. Once I was in the bathroom. Really not fun.

One big downside. The shower was a walk in, nice design, not functional. Half glass wall, freezing shower, rain shower head was OK, and there was a water wand but don't expect to stay warm unless you are standing under the water. My daughter figured out that if you turn the water on for both the main head and the wand, you can stay warm. However, water splashed out onto the floor.

Beds? Nice, white linens, great pillows! I've been hauling my pillow around for years as most places the pillows are garbage. Not this one. Left it on the suitcase.

The Moderne had a coctail hour that was complimentary but not the Ameritania. So, no coctail hour.

Overall the Ameritania was a nice place but I didn't book there. The Moderne is clearly more popular and my personal and professional belief is they overbooked knowing that the Ameritania wasn't booking, and then apologized profusely as they walked us over to help the sister property. Kind of a front for the Ameritania.

PS, in about a year the Ameritania, if it gets its act together will be a great place. The modern decor is different but good. They will have some great amenities including some remodeled penthouses, (we looked inside one evening, under construction), that are going to be pretty nice. They have a roof top patio that if set up would be a fantastic addition to the place. My daugher went up to smoke to avoid the drugs and drunks on broadway at night. The views from the roof are pretty good.

Bottom line, there are volumes of options in this area, (Broadway and 54th St.), so if you go to the Moderne and are told gee sorry, you don't have to accept their offer of a sister property.

Room Tip: Higher up the better, rooms in the corners are the best! 1001, 1101, 1201. DON'T accept the 10...
See more room tips
  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Noneyas7321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMahonAHG, Manager at Moderne Hotel, responded to this review, 6 June 2012
Dear Valued Guest,

Thank you for taking the time to post on our property. I am so sorry to hear that we had to walk you to another property- obviously this is not something we strive to do. I apologize that you were inconvenienced with this experience and hope you enjoyed your experience at the Ameritania. Please keep us in mind for your next visit to NYC and please book directly with the hotel so that we can ensure you are taken care of.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riga, Latvia
Level 5 Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 30 May 2012

We stay here in May 2012 for 7 nights & 8 days. It was amazing experience, because we were first time in NYC. Moderne Hotel has a great location very close to Central park & 7th Avenue. The room was designed like stylish bedroom. :) Very good for 2 people. But the most greatest in Moderne Hotel was wonderful staff-they can answer to all our questions & sometimes even more.. :) I highly recommend You stay here if You are looking for perfect place in NYC! :)

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Krelle25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMahonAHG, Manager at Moderne Hotel, responded to this review, 3 June 2012
Dear Valued Guest,

Thank you so much for taking the time to post on our property and for your kind words. We think our staff is pretty awesome as well and we appreciate your saying so! We hope you come back and visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 May 2012

My husband and I stayed here in October for our honeymoon. We arrived around 7:30 am to drop our bags, and they were able to get us in our room early. At some point that morning our ac stopped working, but they fixed it while we were out and even left us a cupcake for our trouble. All of the staff were amazing- they helped us with the subways and gave recommendations. Our view was of the building next door, but I didn't care. The room was small, but I knew this going in, and I have stayed in smaller. It was relatively quiet our entire stay. My one request- add a small shelf or ledge in the restroom. It made it difficult to balance a hot curling iron on the sink. The location was also great- walking distance to most places. I highly recommend.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlightOfFrenzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMahonAHG, Manager at Moderne Hotel, responded to this review, 28 May 2012
Dear Valued Guest,

Thank you for allowing us to be a part of such a special time in your lives! We are so happy to hear that you enjoyed your stay and appreciate you taking the time to post on our property. We look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
perth
Level 5 Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 May 2012 via mobile

1. Great location
2. Wonderful staff, always going the extra mile for you
3. As clean as can be
4. Room is just big enough for a couple with a couple of suitcases
5. Yes: the window faces a wall.. You'd better check the weather on the 40 inch tv
6. Free wifi is a bliss
7. Free lounge with coffee, tea, chilled water 24-7

If you're coming to new york to walk like a sherpa and crash - this is the best choice I've ever had: reaaaaaly good

Will definitely come back to The Moderne!!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rkiper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMahonAHG, Manager at Moderne Hotel, responded to this review, 28 May 2012
Dear Valued Guest,

Thank you so much for taking the time to post on our property and for your great review! We are so happy to hear that you enjoyed your stay and look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 May 2012

This was the second time I had stayed at this hotel in the last 7 months. Very clean, very central and as before Teddy and Victoria the front of house staff were polite, helpful, knowledgeable and fun. I would definitely go back there. The rest of the staff at the hotel are also very helpful and the free tea and coffee together with breakfast cake in the morning are a nice touch. The rooms are nicely decorated and of a very decent size. It really is very near to everything in New York. If there is anything you need to know whilst there, they can either find out for you or provide it. I would strongly recommend this hotel.

Room Tip: Ask for a room at the back.
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vanessa f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMahonAHG, Manager at Moderne Hotel, responded to this review, 21 May 2012
Dear Valued Guest,

Welcome back! Thank you for taking the time to post on our property. We are thrilled to hear about your return and sincerely appreciate you taking the time to post on our property. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level 3 Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 May 2012

This was our first trip to New York so not sure what to expect, this was not the usual type of hotel we stay in but we were really pleased we decided to choose the Moderne. All of the staff were really friendly and helpful, nothing was too much trouble for them. It is only a five minute walk from Central Park and only a bit further to Times Square, just don't expect good views from your window. The decor is fabulous and of a very high standard. Although there is no restaurant you get plenty of places to eat just a stones throw from the front door, so getting food is no problem. They do have a nice lounge on the second floor where you get complimentary fresh fruit and hot drinks available 24 hours a day. Between 7 and 10.00am they also provide complimentary cake.
We would recommend this hotel without hesitation, it is so central and convenient for all attractions

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smartmart4475832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMahonAHG, Manager at Moderne Hotel, responded to this review, 13 May 2012
Dear Valued Guest,

Thank you for allowing us to be a part of your first visit to NYC! We are so happy to hear that you enjoyed your stay and sincerely appreciate your kind words. We look forward to hopefully welcoming you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Ameritania Hotel
Ameritania Hotel
#130 of 467 in New York City
5,135 reviews
Midtown
Residence Inn New York Manhattan/Central Park
Residence Inn New York Manhattan...
#115 of 467 in New York City
1,248 reviews
Midtown
WestHouse Hotel New York
WestHouse Hotel New York
#110 of 467 in New York City
1,657 reviews
Show Prices
Show Prices
Show Prices
Midtown
the Quin
the Quin
#40 of 467 in New York City
2,748 reviews
Midtown
The Time New York
The Time New York
#74 of 467 in New York City
383 reviews
Midtown
Distrikt Hotel New York City
Distrikt Hotel New York City
#76 of 467 in New York City
5,168 reviews
Show Prices
Show Prices
Show Prices

Been to Moderne Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Moderne Hotel

Property: Moderne Hotel
Address: 243 W 55th St, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Room Service Wheelchair access
Hotel Style:
#37 Best Value Hotel in New York City
#81 Romantic Hotel in New York City
#97 Family Hotel in New York City
#103 Business Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Moderne Hotel 3.5*
Number of rooms: 37
Official Description (provided by the hotel):
Convenient midtown location on 55th street and Broadway - Hotel is decorated in ultra contemporary style. Guests always enjoy the proximity of our New York hotel to the Theater District, Times Square, Central Park, and so many other popular destinations in the city. Along with Moderne Hotel’s central NYC location, guests may also enjoy our 2nd floor guest lounge, overlooking the busy city streets. Here, you can relax by sipping complimentary tea and coffee in front of a fireplace. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo, Expedia, Hotels.com, TripOnline SA, Evoline ltd, Ebookers, Cancelon, HotelQuickly and getaroom.com so you can book your Moderne Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Moderne Hotel New York City
Moderne New York City
Moderne Hotel Nyc
Hotel Moderne New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing