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“GREAT LOCATION, POOR SERVICE.”
Review of Da Vinci Hotel

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Da Vinci Hotel
Ranked #383 of 473 Hotels in New York City
Reviewed 18 September 2013

We stayed In t hotel for three nights the room, I ask then for a wake up call was very very small and they never did It.
They had two vacuums cleaners in the front of our door, we ask then to please to remove then and they never did. We where afraid then in case of fire or any emergency and we had to run our of the room, of course they ignore us, plus the WI-Fi never work.
We pay there rate, but they never give the service they promise

Room Tip: Two beds are better then one single bed the room is very small you can do not turn around
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  • Stayed: September 2013, travelled as a couple
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Thank MIRNA V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 - 178 of 583 reviews

Reviewed 16 September 2013

Just returned from a fantastic trip to NYC! Hotel was great, could not be in a better location 5 mins walk to Time Square, 20 mins to 5th Avenue. 2mins to nearest subway station. I had a problem contacting my bank in the UK and the girls in reception were extremely helpful to help me resolve. Desk is covered 24/7 and were very friendly and helpful when we asked for directions and gave us suggestions of places to go. Room was good size, air-con in room was great as weather was very hot during our trip. Housekeeping in every day. Tea/coffee / croissants in reception each morning - very nice touch to start your day. HIghly recommend this hotel we will definately return again. Well done to all at hotel - thanks for giving us great memories of our time in NYC!!!!!! Tip - try Brooklyn Diner on West 57th Street - it's great!

  • Stayed: September 2013, travelled as a couple
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1  Thank Malcolm G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2013

Great location but rude personnel and hotel cancellation and payment rules (by the way read carefully the cancellation policy before you reserve, and also the hotel requires that you pay in full your stay at check-in which I found outrageous); you may want to see the room before making the payment). The breakfast is awful (just dome loaf of bred and coffee and milk) and is served in the tiny hotel atrium (despite the fact that there is a restaurant in the basement). I had the feeling that they just wanted to make money and cared less about customers' contort. If you have an alternative choice even with a little higher price do not check-in in this hotel.
Sid

  • Stayed: August 2013
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1  Thank DespicableMee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013

As has been said, the location of this hotel is unbeatable. This was my husband's first visit to NYC and to be this close to Central Park, Times Square and Broadway was fantastic. We never had to take a cab because we could either walk or take the subway.

The hotel was clean. We arrived before check-in and the lobby was being mopped. Our room was clean and very comfortable with wonderfully cool air conditioning.

The ladies working the front desk were very helpful, professional and friendly. We arrived prior to the 3:00 check-in and no room was available but I realized this would probably be the case. We were able to leave our locked luggage in the lobby with the front desk personnel and had no problem.

That being said, one should keep in mind that this is an economy choice. Our room (#102) had absolutely no view, unless a brick wall and air conditioning unit are of interest. This did not bother us because we were only in the room to sleep and it was wonderfully cool and quiet.

I made our reservation on Booking.com and did not attempt to change anything and everything went smoothly.

If you are used to economy hotels and looking for one in a great location, I believe you will be very happy at the Da Vinci.

  • Stayed: August 2013, travelled as a couple
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Thank aadamstris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2013

This tiny 20-something room between Broadway and 8th Avenue on 56th street is in a great location to access Central Park and the big museums up that way, plus an easy walk to Times Square, the Theater District and the Intrepid museum. We were looking for rooms with double beds for our family, and few hotels in midtown seem to be able to handle more than 2 people in a room. Pluses are the size and location and price. The rooms we had both featured nicely done marble bathrooms that were fairly roomy. We did have some issues with hot water as others indicated but only twice and the water was still lukewarm. We had double rooms on the first and 2nd floors. The rooms themselves were tiny, would have fit a queen bed ok but the 2 doubles made it tight. Windows were frosted, so unable to see out but outside noise was minimal. The beds and pillows were a disappointment as several reviews indicated the beds were comfortable. We found the beds unbearably hard and uncomfortable; we woke up sore and achy each day. The pillows were flat, maybe a couple inches thick so did not provide much comfort. Would we go back again? Probably not unless we hear their beds are better. But if you enjoy sleeping on extra firm beds, then this would be a good place for you to be based in midtown. One odd thing we noticed was that housekeeping would not show up until after about 5:00 when we'd be back resting for a while-- so we did not have our rooms cleaned 3 of the 4 days, just got fresh towels. Never been in a hotel where housekeeping came so late in the day.

  • Stayed: August 2013, travelled with family
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2  Thank michaeljones46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2013

We booked this hotel online because of it's price and location - both good - but we weren't prepared for the lack of attention to cleanliness and repairs. It might just have been our particular room, but the carpet was stained, bathroom tile cracked and tub chipped, furniture scarred. The hotel hallway wasn't vacuumed in the time we were there (2 nights three days) and we had to ask to have out room serviced at 3:30 pm. That being said, we were able to walk to Times Square and Central Park, and it was less than a $20 cab ride to Penn Station. If we ever go back, we will be sure to ask for a renovated room (if there is such a thing)!

Room Tip: There is no view, ask for the cleanest and most recently renovated rooms available.
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  • Stayed: July 2013, travelled as a couple
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Thank C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

The place is clean, serves a continental breakfast and has a wonderful restaurant. This hotel is very European, economical but getting a little far for our advancing age. We have stayed there time and time again, it has everything you might need (except internet on the 5th floor) and at a great price but we need to be closer to Times Square.

Room Tip: There is not internet access on the 5th floor.
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  • Stayed: July 2013, travelled with friends
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1  Thank sassyredhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Da Vinci Hotel

Address: 244 W 56th St, New York City, NY 10019-4306
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #383 of 473 Hotels in New York City
Price Range: £72 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Da Vinci Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
Heart of New York's busy midtown. ... more   less 
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Also Known As:
Hotel Da Vinci
Da Vinci Hotel New York
Da Vinci New York City

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