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“Comfortable Hotel, Friendly Staff, Tremendous Location”

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Courtyard New York Manhattan/Times Square
Ranked #231 of 466 Hotels in New York City
Certificate of Excellence
Columbus, Ohio
Level 5 Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Comfortable Hotel, Friendly Staff, Tremendous Location”
Reviewed 6 June 2013

Ask for a room on a higher floor and view of Empire State Building. That made our stay much more memorable. The room was clean and large, especially for NYC standards. The one complaint that I had would be the glass wall shower that sprayed out into the bathroom, and the bathroom itself was not spotless like the rest of the room was. Perhaps it was a function of the shower wall? Had a mini fridge, one cup coffee maker, and comfortable bedding. Not very noisy for city location (but, I do sleep with ear plugs when I travel). Wonderful staff, who were attentive to any question, and would always welcome you 'home' with a smile and kind words. GREAT location...between the hustle and bustle of Times Square and the quieter more peaceful Bryant Park. Walking distance to shows, restaurants, and shopping. Also close to subway stop and plentiful cabs. I would absolutely recommend this hotel for anyone looking for a comfortable, large, centrally located hotel in NYC. Would stay here again.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank 007_HappyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessenia R, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, 7 July 2013
Dear 007_HappyTraveler

We thank you for your great feedback. I am happy to hear you enjoyed our hotel and great location. We are also happy that the staff accomodated all your request. We hope to see you again.

Kind Regards,

Jessenia R.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Philadelphia, PA
Level 6 Contributor
131 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 3 June 2013

Hotel is very well located. It looks as if the attempt was to combine the business travels and family needs. Not sure if the latter was a success. The room was clean but small. There was not "proper" restaurant at the hotel, which was not a big deal given the choices. Amenites were minimal. There are only two elevators, which is not sufficient for a 30+ story hotel. When we arrived, one was out of order, which created a lot of issues.

Room Tip: The higher floo, the better.
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  • Stayed November 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank niksk001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessenia R, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, 4 July 2013
Dear Nkskoo1

Thank you for your feedback. It is these comments that enable us to provide the best possible service to our guests, and which also point-out areas of weakness that need our attention. I apologize that one of our elevators was out of order during your stay, Our main concern is our guest safety and we had to put one elevator out for mandatory maintanance. I apologize for any inconvenince this caused you. We hope you to see you in the near future.

Best Regards,

Jessenia R.
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1 review
Reviewed 3 June 2013 via mobile

After spending many hours looking at hotels, we decided to book here. From the minute we checked in to the minute we left, we couldn't fault anything! Rooms were great and 3 adults were comfortable in a double/double room. Bathroom was very clean. The location really makes this hotel such a gem.
Would not hesitate to book here again and highly recommend. Thanks for making a birthday break very special!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Storkie30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessenia R, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, 4 July 2013
Dear Storkie30

Thank you for choosing our hotel for your lodging needs. I am very pleased to hear you enjoyed your stay. Please come visit us soon.

Best Regards,

Jessenia R.
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Buffalo, NY
Level 4 Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 May 2013

I stayed at the Courtyard in April as part as a group. The location was outstanding. Near the subway, easy walking distance to Times Sq, etc. Front desk was helpful in everyway possilble. The rooms were average size for NYC. The only issue that my group had was getting wash towels and bath towels. They seemed to not give enough. If you need a nice place to stay in a good location go to the Courtyard.

  • Stayed April 2013, travelled with friends
    • Value
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Helpful?
Thank LJC48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessenia R, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, 2 June 2013
Dear LJC48

Thank you for your feedback it's of upmost importance to us. I am happy you enjoyed your stay and we hope to see you in the near future.

Best Regards,

Jessenia R.
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Sayville, New York
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2013

Great location. A few blocks to Broadway theaters in one direction and Macy's in the other. Half block to Bryant Park. Not a full service hotel, but close to so much. Front desk personnel was very friendly and helpful.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank NativeNewYorker1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessenia R, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, 2 June 2013
Dear Native NewYorker

Thank you for your comments. I am glad you enjoyed our location we are close to all local attractions and broaway shows and shopping. Glad to hear our staff was helpful and friendly. We hope to see you in the near future.

Thank you,

Jessenia R.
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Level 5 Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 May 2013

Before or After you drive by the glitz and glamour of Times Square, there's a hidden gem hotel tucked away from the Lights for those frugal travelers out there. It's super close to the subway as well.

You'd expect from all the noise of Times Square and Broadway, you'd hear the noise from your room. Didnt hear a thing (rm 1607). Totally unexpected for us. Had a great night sleeping at 1-2am on Memorial Weekend.

Twas also great when we learned that parking on certain holidays was free. Instead of paying $52 for a reg car or $62 for a SUV for valet parking (which takes 30 min to retrieve). we paid $0. =D

The front desk helped us check in and get us situated, even with our Corgi. They dont have a pet weight limit here. The staff was helpful and very accommodating. Pets do come with a cleaning fee though. Pets also need to be leashed in all public areas. There are not a lot of parks nearby. So be forewarned. your pet like ours might have a hard time just going to the bathroom on the street or sidewalk. Thankfully he did his business.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mseries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessenia R, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, 2 June 2013
Dear Mseries

Thank you for staying with us and reviewing our hotel. We love to hear our guest enjoy their stay with usl. I am also pleased to hear our staff accomodated all your needs. We hope to see you soon.

Kind Regards,

Jessenia R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arnold, Maryland
Level 4 Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 May 2013

My only complaint was the view from our room on the 2nd floor - we were looking at a concrete enclosure with ladders and AC units, so didn't have a view of the outside which is why I gave it a 4 star rating; otherwise, great hotel - great location and very clean rooms. We would definitely stay there again, but try to get a room on a higher floor!

Room Tip: I think the higher floors would give a better view
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Stayed May 2013, travelled with friends
Helpful?
Thank Patty21012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessenia R, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, 2 June 2013
Dear Patty21012

Thank you for your feedback. I am happy you enjoyed your stay, I am sorry you did not get a view during your stay. Next time you are in town you can call me directly and I will make sure you get a great view of the empire state building.

Kind Regards,

Jessenia R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard New York Manhattan/Times Square

Property: Courtyard New York Manhattan/Times Square
Address: 114 W 40th St, New York City, NY 10018-2699
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#144 Romantic Hotel in New York City
#150 Family Hotel in New York City
#174 Business Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Courtyard New York Manhattan/Times Square 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Discover an ideal destination for experiencing the sights and sounds of New York City at the Courtyard New York Manhattan/Times Square. Our hotel's refreshing amenities and intuitive service are complemented by an incredible location in the heart of the city. Whether traveling for business or leisure, guests are less than a five-minute walk from Times Square and only two blocks from Bryant Park. Experience Broadway and the Theater District, Madison Square Garden, Central Park and Rockefeller Plaza, all within walking distance of our Manhattan hotel. Conveniently situated just a block from the 42nd Street Subway station, you can easily access other NYC destinations while enjoying the vibrant vibes, world-class museums, restaurants and shopping found in Manhattan and Times Square. Redesigned, our contemporary hotel rooms feature free Wi-Fi, luxury bedding, comfortable work areas and mini-refrigerators. Enjoy healthy breakfast options from nosh!, our signature cafe, and fuel up for a day of adventure. ... more   less 
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Also Known As:
Courtyard By Marriott New York Manhattan / Times Square South Hotel
Courtyard Times Square South
Courtyard New York City
New York City Marriott
New York City Courtyard

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