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“Like-new hotel with excellent service in very good location”

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Courtyard New York Manhattan/Midtown East
Ranked #141 of 466 Hotels in New York City
Certificate of Excellence
Rockville, Maryland
Level 6 Contributor
268 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Like-new hotel with excellent service in very good location”
Reviewed 1 December 2013

I had a few extra Marriott points and decided to use them to stay on the East side for the first time. Really happy we did! My family of 5 was perfectly accommodated at this hotel. It has been completely refurbished both public areas and guest rooms (including bathrooms) and is in wonderful condition. Our room was standard Courtyard layout - 2 queen beds + sofa bed - but that is spacious for NYC and the decor was modern, clean and stylish. I think mattresses had been replaced too. We did have a minor plumbing issue with the sink not draining.

The staff was wonderful including graciously helping us with a special request. We also loved the 12 floor lobby / breakfast area which is so spacious and attractive.

We also had a good experience with the valet parking. This is an expensive location so the $48/24 hour charge is market rate not exorbitant.

If you don't know this location, check it out. It is easily walkable to the biggest attractions (under 15 minutes to Central Park or Times Square, and less than 10 mins to the theaters and 5th avenue shopping) while still being somewhat quiet along 3rd avenue - comically so compared to crazy 5th ave on this busy weekend. There is also a subway stop on the same block as the hotel. I used to prefer the west side but I am gradually changing my view and would be very happy to return here.

Stayed November 2013, travelled with family
Helpful?
Thank MN_on_the_road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (411)
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Los Angeles, California
1 review
Reviewed 27 November 2013

My family was in NY for a funeral and we couldn't have picked a better place to stay. Pedro S. was a terrific help for all of our transportation needs. The front desk team were also very helpful and friendly. The rooms were roomy, clean and comfortable. We will definitely visit again for a happier event.

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
Thank Maureen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level 4 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 November 2013

Hotel staff was very helpful and friendly. Everyone from front desk to housekeeping to the bell men. Restaurant suggestions and assistance with luggage was especially excellent from Wil T. The sushi restaurant he recommended was Fantastic! I also wish I know the front desk lady who helped correct the problems I had with my room.

  • Stayed November 2013, travelled on business
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Helpful?
Thank del19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aldie, Virginia
1 review
Reviewed 26 November 2013

Great Location, Great Hotel, Great Staff. This Courtyard was just recently totally renovated and it looks great. The staff was very, very helpful. Lastly the Prices were very reasonable and the Location was great! Can't wait to stay there again and I highly recommend it. FYI, I do not work for Marriott (;

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bigphillydaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level 4 Contributor
30 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 November 2013

I stayed at this hotel on a business trip, with my wife tagging along. We arrived quite early in the day, but the front desk staff checked us in immediately, giving us a 30th-floor room with a decent city view. The rooms was large and arranged conveniently for the modern traveler (e.g. electrical outlets on the desk and nightstand, roll-out desk for the laptop). The free Wi-Fi worked well, though it was a little annoying to have to "renew" the connection every 24 hours. The soundproofing could be done a little better; there was some noise leaking through from neighboring rooms by the windows.

Room Tip: There are some good views on the higher floors.
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  • Stayed November 2013, travelled on business
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    • Location
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Helpful?
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockport, Maine
1 review
Reviewed 24 November 2013

Great hotel especially for the money. Walk to everything. The staff was friendly, like staying with family. Room was very tastefully decorated.the check-in staff was lovely and our door man Pedro was a true gentleman.

  • Stayed November 2013
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Darcyodarcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 November 2013 via mobile

We have stayed here at least half a dozen times and have had excellent experiences each time. The rooms are clean and comfortable and the staff is polite and attentive. Al the bellman is friendly, polite, and incredibly helpful. The recent remodel makes the hotel feel fresh, bright, and updated, The cafe on the 12th floor is a perfect place to start the day or to relax any time, although we miss the full-service breakfast offered previously. It is a nice option for the morning, though, and there are plenty of other nearby choices.

Beds are comfortable with plenty of extra pillows. Rooms are spacious and well-lit. We also love the lobby convenience shop, especially for late-night needs. Hotel is adjacent to Memorial Sloan Kettering's Rockefeller Pavilion for those who need a place to stay during visits. We stay here every time we visit, and would not choose anywhere else!

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard New York Manhattan/Midtown East

Property: Courtyard New York Manhattan/Midtown East
Address: 866 3rd Avenue, New York City, NY 10022-6221
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#79 Family Hotel in New York City
#89 Business Hotel in New York City
#133 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Courtyard New York Manhattan/Midtown East 3.5*
Number of rooms: 312
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Also Known As:
Courtyard By Marriott New York Manhattan / Midtown East Hotel New York City
Courtyard Midtown East
Courtyard New York City
New York City Courtyard
New York City Marriott

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