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“Great Stay!”

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The Marcel at Gramercy
Ranked #159 of 467 Hotels in New York City
Certificate of Excellence
Kent, United Kingdom
Level Contributor
82 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
“Great Stay!”
Reviewed 11 April 2014

My partner & I came to NYC to celebrate our 10 year anniversary! From reading reviews on Tripadvisor, I had emailed the hotel in advance and requested a corner room (apparently bigger) on a high floor (amazing views & quieter). I was emailed back by Brittany who reserved us room 1104 which not only was all of the above but had a balcony too! Upon arrival we met Brittany in person who sent us up a complimentary bottle of chilled wine in an ice bucket with a congratulations card! What a great start to our stay!

Rooms are striking and funkily styled! Cleaned beautifully daily.

On the tenth floor there is a guest lounge with complimentary tea and coffee all day long as well as computers, complimentary Wi-Fi for tablets and laptops. Take a walk out onto the terrace there and you have prime viewing of the Empire State Building! You may have breakfast there as well each morning.

We asked at reception and were provided with hotel bathrobes for our stay. Great for a coffee on the balcony in the morning!

The only thing missing is a bar but the hotel goes someway to compensate for this by having complimentary wine served between 17.00 & 19.00 on weeknights in the main reception.

The area is fantastic with lots of great restaurants and bars nearby. Try Taproom 307 just down the road for a flight of beers and pulled pork. Nearby is the Gramercy Tavern - a really hot place to go and eat in right now and <apparently> one of the top ten restaurants in NYC at the moment. We had fantastic breakfasts out in the nearby "Lyric Diner" plus "Friend of the Farmer" on Irving Place. Go for cocktails at nearby Jade Bar in the Gramercy Park Hotel!

Union Square & the Flatiron building are a short walk away.

I would absolutely stay here again. Special thanks to Brittany who went out of her way to make our stay memorable.

Room Tip: High floor, corner room. Room 1104 was fantastic and had a balcony too!
See more room tips
  • Stayed March 2014, travelled as a couple
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Helpful?
3 Thank st5om
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 12 April 2014
Thank you so much for your amazing review and for choosing The Marcel to celebrate your anniversary!

We are delighted to hear that you enjoyed your stay with us and so pleased that our team was able to make your stay a bit more special!

I hope you keep us in mind upon your next visit!

Thank you again!

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (397)
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Belfast, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2014

The reception staff at the Marcel at Gramercy, Brittney, Jennifer, Doris and Brittney are very helpful and friendly. Mohammed the doorman very friendly. Just one tip, when booking room ask for one at the back front of hotel quite noisy with traffic noise. Well situated for all sights.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Ronald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 11 April 2014
Thank you so much for your positive review!

We are delighted that you enjoyed your stay with us and appreciate you taking the time to mention the team members that made your stay a bit more enjoyable!

We hope that we see you again soon!

Sincerely,

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spoleto, Italy
Level Contributor
130 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 8 April 2014

My wife and I recently stayed at the Marcel at Gramercy on our sons recommendation. We were not disappointed. The staff were extremely attentive and helpful. The room, while small, was clean and well decorated as were the public areas. The bed and pillows were of high quality ensuring a good nights sleep. The location is ideal as the number of bars, diners and restaurants in the area gives a massive choice. Only one minor issue, that is the internet. We could only get a weak signal in our room, this however, didn't diminish the quality of your stay. We would definitely recommend the Marcel and will stay there again on our next visit to NYC.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maurice T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 11 April 2014
Thank you so much for posting on TripAdvisor!

We appreciate you taking the time to inform us of your stay and we are delighted that you enjoyed our convenient location!

We hope we are able to welcome you back soon!

Sincerely,

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
porsgrunn
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 April 2014

3rd time in New York but 1st time in a hotel- Not always a fan of hotels , but as it turned out we had no reason to be worried. The staff were welcoming from the outset, helpful and friendly.
The complimentary coffee and tea on the tenth floor were welcome and tasty.
Our room was small (but who cares; it's New York !),but the beds were large and comforable(twin double)
All in all a very pleasent stay

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank aaseb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 7 April 2014
Thank you for your review! We are very appreciative of your positive feedback, especially regarding our team! We are very proud of our amazing staff and we are delighted that we were able to make your visit a bit more memorable.

Thank you again for posting your experience and we hope to see you again soon!

Sincerely,

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 April 2014

My husband recently stayed at the Marcel to celebrate our wedding anniversary.Upon arrival, we were upgraded to a king size bed room, which was fabulous, as it was a corner room, had windows on 2 sides with a magnificent view of the Empire State Building
The staff was very friendly , and very attentive to our every need.The location is perfect for our needs, as we enjoy the neighborhood, and can walk to most places.
This was our second time staying there and we can't imagine staying anywhere else.

Room Tip: Check out the bars and restaurants in the neighbor hood, every one of them were great and the people...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Natalie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 7 April 2014
Thank you so much for posting a review of your stay on TripAdvisor!

We are delighted that we were able to make your trip a little more special, we appreciate the wonderful feedback!

We hope to welcome you back soon!

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darlington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2014 via mobile

Requested upgrade on arrival to a room with 2 double beds as travelling with my mum this was accommodated no problem. Hotel is in a lovely neighbourhood close to resteraunts and bars recommend le ponty bistro. Close to Union Square, the market is lovely to wander round also Chelsea market and the highline well worth a visit. Complimentary tea coffee on the tenth floor lounge and great views from the roof terrace. Excellent location overall and I would definitely return. Room was very comfortable and clean.

Stayed March 2014
Helpful?
Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 2 April 2014
Thank you so much for posting your review on TripAdvisor!

We are delighted to hear that you enjoyed your stay with us and you found our rooms comfortable!

Our convenient location is an added bonus and your recommendations for things to do in the area are fantastic!

Thank you for sharing your experience with us!

We hope to welcome you back soon.

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2014

We booked a return visit to this hotel after a pleasant stay a few years ago.
The rooms are decorated to a high standard. Both room and the public areas are immaculate.
We stayed in a high room as recommended by TripAdvisor users. The traffic noise was minimal but the hotel kindly provides ear plugs if this is an issue.
The location is ideal as the number of bars and restaurants in the area gives a massive choice.
Thanks to Nalini and the staff for a wonderful stay and for treating us like royalty.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Neil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 2 April 2014
Thank you for sharing your experience on TripAdvisor!

We are delighted that you enjoyed your second visit to our hotel and I am very pleased that we were able to make your stay a bit more special!

We appreciate you taking the time to post a review on TripAdvisor.

I hope you keep us in mind upon your next visit to New York City.

Sincerely,

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Marcel at Gramercy

Property: The Marcel at Gramercy
Address: 201 East 24th Street, New York City, NY 10010-3801
Phone Number:
Region: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Room Service Suites Wheelchair access
Hotel Style:
#111 Business Hotel in New York City
#118 Luxury Hotel in New York City
#140 Family Hotel in New York City
#142 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Official Description (provided by the hotel):
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc

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