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The Marcel at Gramercy
Ranked #161 of 467 Hotels in New York City
Certificate of Excellence
Berlin, Germany
1 review
“Super”
4 of 5 bubbles Reviewed 19 July 2014

It was indeed a pleasant stay at The Marcel(at Gramercy).
Clean well appointed room.
Not very spacious however comfortable for a couple.
Friendly personnel.
Tenzin,Jennifer,Anita,Mohammed and the team.Thank You for professional courtesies.
No doubt we look forward to stay with you in our next visit.
Keep up the good work.
KU & JC
Berlin,
Germany

Room Tip: Rooms on the south side are quieter
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank JChandrasekera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 22 July 2014
Thank you so much for taking the time to post a review on TripAdvisor! We appreciate you taking the time to share your experience and we are very glad you appreciated our convenient location.

We hope to see you again soon!

Sincerely,

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,860 reviews from our community

Traveller rating
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447
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565
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (392)
Date | Rating
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English first
SF Bay Area
Level Contributor
281 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 17 July 2014

I stayed at the Marcel primarily because of it's location - it's close to subway lines, Madison Square Park and many restaurants are withing walking distance.
My room was small with a window that looked out on a wall (so the shade was permanently down), but that didn't bother me much as I mostly just slept in the room. My room was quiet, but ear plugs were provided just in case. The biggest complaint I have about the room is that it wasn't level; there was a distinct slope to the floor. I could feel it and actually see it when looking at the top of the wardrobe as compared to the ceiling. Since I didn't really hang out in the room, I did my best to ignore it.
The bed was comfortable, the staff was friendly and the rooftop terrace was nice. I enjoyed the wine hour in the upstairs lounge. It would be nice to have free wifi in the rooms, but at least there was a computer upstairs for guests to use.
Oh and the best thing of all ... the air conditioner worked like a charm!! That's very important when the heat and humidity get to be unbearable!

  • Stayed June 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank EBTravelGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 22 July 2014
Thank you so much for posting your review! We appreciate you taking the time to share your experience!

We hope to welcome you back soon!

Sincerely,

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
1 review
4 of 5 bubbles Reviewed 16 July 2014

The hotel is in a very good situation inside Manhattan, trendy design, room not so small as we thought about a hotel in such good situation. Staff really friendly and helpful, very clean hotel. If we come back to visit manhattan, we are very likely to stay at the Marcel again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ToniLopez2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 18 July 2014
Thank you so much for posting a review on TripAdvisor!

We appreciate your feedback and hope to welcome you back soon!

Sincerely,

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falun, Sweden
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 13 July 2014 via mobile

A way off the hustle at Times Square so make sure you bring good shoes if you're doing the town. Convenience stores close by and a bunch of restaurants further up the 3rd Avenue. Nice staff and a decent rooftop to spend some time on

Helpful?
Thank JoacimS
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 14 July 2014
Thank you for your review.

We appreciate your loyalty to us and for taking the time to post your experience on TripAdvisor!

We look forward to welcoming you back very soon!

Sincerely,

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Truman Burge
1 review
5 of 5 bubbles Reviewed 11 July 2014

Friendly staff,excellent location,clean and comfortable. Staff at front desk was very helpful in answering all our questions. Walked most everywhere, safe and secure. Will definitely stay there again.


  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 14 July 2014
Thank you so much for your kind review!

We appreciate your five star rating and we are delighted that you enjoyed your time with us!

Thank you for your recommendations and we hope to see you again soon!

Sincerely,

Nalini Sullivan
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Any City
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 July 2014

This hotel is very clean, the beds are very comfortable, the staff is very nice and I had a great stay. I like this location and would stay again. I recommend it to anyone who is looking to stay in Manhattan.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Remy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 14 July 2014
Thank you for your 5 star review!

We appreciate your kind review and we are delighted that you enjoyed your time with us while in NYC.

We hope that we are able to welcome you back again soon!

Sincerely,

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 9 July 2014

After looking at over 300 different hotels I'm glad that I chose The Marcel. I booked a king room & it was perfect for me. Room 708 is lovely & comes with a street view. My bed was big & comfortable..& lovely pillows. If your a light sleeper maybe go higher but once I'm sleeping I'm dead to the world so the outside noise didn't bother me at all. Look forward to going back pretty soon.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alexis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review, 14 July 2014
Thank you for your review.

We appreciate your loyalty to us and for taking the time to post your experience on TripAdvisor!

We look forward to welcoming you back very soon!

Sincerely,

Nalini Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Marcel at Gramercy

Property: The Marcel at Gramercy
Address: 201 East 24th Street, New York City, NY 10010-3801
Phone Number:
Region: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Room Service Suites Wheelchair access
Hotel Style:
#111 Business Hotel in New York City
#120 Luxury Hotel in New York City
#140 Family Hotel in New York City
#142 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Official Description (provided by the hotel):
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc

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