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“Marcel and Gramercy”

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The Marcel at Gramercy
Ranked #136 of 469 Hotels in New York City
Reviewed 29 August 2014

Nice hotel located just of Fifth Avenue. About 45 minute walk to the centre of Uptown and Broadway. Located 2 blocks away from Costa Coffee and MacDonalds for quite food and near to some good restaurants.


  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Maurice_Catherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this reviewResponded 5 September 2014

Thank you so much for taking the time to share your experience on TripAdvisor!

We are delighted that you found our location convenient and you had a pleasant stay.

We hope to welcome you back soon!

Sincerely,

Nalini Sullivan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,576 - 1,582 of 3,163 reviews

Reviewed 29 August 2014 via mobile

Eventhough clean the micro room 203 is incredible,like a prison,the bathroom also micro the cosmetics on the floor no space in front if the mirror
The safetybox not fixed so anyone can enter ans take your values
Do not beleive what orbitz or management says it's about money
Luis

Stayed: August 2014
3  Thank Luis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this reviewResponded 5 September 2014

Thank you for sharing your feedback on TripAdvisor!

I am disappointed to learn that you did not enjoy your stay with us. We do offer an array of room categories with varied sizes. Our standard rooms are of average size for New York City hotels and are priced quite competitively. If your budget allows we definitely recommend reserving a room category one size up in the future.

Our rooms are very secure as well as our in room safes but we appreciate your feedback on this and will look into.

We hope you give us another opportunity in the future!

Sincerely,

Nalini Sullivan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2014

Very nice hotel and comfortable bed. The highlight was the Level 10 lounge with the view of The Empire State Building. It has an indoor and outdoor area. We bought the continental breakfast which was in the lounge. Good value and healthy. The hotel is in easy walking distance of the 23rd street subway station.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this reviewResponded 5 September 2014

Thank you so much for posting a review on TripAdvisor!

We appreciate you taking the time to inform us of your stay. We are very pleased that you enjoyed your stay with us and you were able to take advantage of our guest lounge!

We hope we are able to welcome you back very soon!

Sincerely,

Nalini Sullivan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2014

Very Good location but rooms are very small compared to photos, and quite loud if you are in lower floors. We had a superior room that was so small, I wonder what the standard room look like... But very good location !!! Close to metro and all facilities!

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this reviewResponded 5 September 2014

Thank you so much for posting a review on TripAdvisor!

We appreciate you taking the time to inform us of your stay. We are happy to hear that you found our location convenient! We do offer many different room categories and room sizes to match every budget. I would suggest reserving a category higher upon your next visit, as our standard rooms are of average size compared to most New York City hotels.

We hope we are able to welcome you back soon!

Sincerely,

Nalini Sullivan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2014

I stayed at The Marcel at Gramercy for 3 nights on a personal trip. The staff was very friendly and the rooms were clean. The price was very reasonable for the area. I was in walking distance to the 6 and N train stations. Getting a taxi from LaGuardia to the hotel is around $44. I would stay there again.

  • Stayed: August 2014, travelled solo
    • Location
    • Rooms
    • Service
1  Thank Kornelius B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this reviewResponded 5 September 2014

Thank you so much for sharing your experience on TripAdvisor!

We are delighted that you found your stay enjoyable. We appreciate you sharing your feedback and we hope we can welcome you back very soon!

Sincerely,

Nalini Sullivan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2014

I stayed at The Marcel at Gramercy for one night last week on a business trip. The price was reasonable for New York, the room was nice and they offered a good breakfast in the business center. I will stay there again.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this reviewResponded 5 September 2014

Thank you so much for your five star rating! We appreciate you taking the time to post you experience on TripAdvisor!

We hope we are able to welcome you back soon!

Sincerely,

Nalini Sullivan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

Great location, nicely decorated, had trouble with room not cleaned one day and unable to get fresh towels, bed was shorter than standard which I have never experienced before and no bill on check out

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ama403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcelGM, General Manager at The Marcel at Gramercy, responded to this reviewResponded 5 September 2014

Thank you very much for posting a review of you recent stay on TripAdvisor!

We hope we are able to welcome you back very soon!

Sincerely,

Nalini Sullivan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Phone Number:
Region: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Room Service Suites Wheelchair access
Hotel Style:
#110 Business Hotel in New York City
#110 Luxury Hotel in New York City
#136 Family Hotel in New York City
#139 Romantic Hotel in New York City
Price Range: £120 - £316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Official Description (provided by the hotel):
Just steps from the historic and exclusive Gramercy Park, the Marcel at Gramercy Hotel is far enough away from the bustle of Midtown Manhattan, but within walking distance to many of NYC’s most exciting neighborhoods. Take a break and stroll through our nearby neighborhoods; Gramercy Park, East Village, Chelsea, and SoHo. Find boutique amenities throughout each of the 136 guest rooms at this Manhattan hotel. The hotel features a 10th floor business lounge with free WiFi, TV, coffee and tea service along with a rooftop terrace with lounge chairs for relaxing and sun bathing while basking in the view of the Empire State Building. Whether your stay is for business or leisure, the Marcel at Gramercy Hotel offers everything you’ll need for an enjoyable stay in Manhattan. Come stay with us while you discover all that NYC has to offer. ... more   less 
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc

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