The Marcel is a very nicely decorated hotel. That's the nicest thing I can say about it!
Its very cold, lacks charm or anything else to make it attractive or worth the $200+/night rates.
They also misinformed us and outright lied to us on the phone. We reserved 2 rooms that were adjoined, and were assured they could accommodate us - we even called to verify this twice. Each time we were assured we could have the 2 adjoining rooms. They did not specify any particular circumstances under which they might not be able to accommodate us.
We got there and were told at that point that they could not accommodate us. But then they went ahead and charged us for the rooms anyway! It took an hour of time out of my work day to get the charge reversed on my credit card.
Another guest yelled (literally!) at us because our baby was crying at 9pm. It is not exactly a family-friendly hotel, but they do provide cribs so its not like families with children are dissuaded from staying there.
In the rooms, beware of the snacks that they display - if you remove one of them for more than 20 seconds, you get charged for it! Even if you put it back after 21 seconds.
Also, you could use one of their 2 PCs for internet access - but no wireless otherwise. Very lame!
- Official Description (provided by the hotel):
- Just steps from the historic and exclusive Gramercy Park, the Marcel at Gramercy Hotel is far enough away from the bustle of Midtown Manhattan, but within walking distance to many of NYC’s most exciting neighborhoods. Take a break and stroll through our nearby neighborhoods; Gramercy Park, East Village, Chelsea, and SoHo. Find boutique amenities throughout each of the 136 guest rooms at this Manhattan hotel. The hotel features a 10th floor business lounge with free WiFi, TV, coffee and tea service along with a rooftop terrace with lounge chairs for relaxing and sun bathing while basking in the view of the Empire State Building. Whether your stay is for business or leisure, the Marcel at Gramercy Hotel offers everything you’ll need for an enjoyable stay in Manhattan. Come stay with us while you discover all that NYC has to offer. ... more less
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- Also Known As:
- Marcel At Gramercy Hotel
- Marcel New York
- Marcel Hotel Nyc
- Hotel Marcel New York
- Marcel Nyc