When we arrived at the hotel, we were surprised to find that the hotel restaurant had been closed "recently" due to anticipated renovations and there was also no room service. When we got to our room, it was totally unacceptable--closet sliding door off its track and ready to fall off, furniture upholstery that was dirty, one washcloth in bath, etc. we called the desk and told them we would not be staying the second night because we were dissatisfied. When we checked out the next morning, they insisted that we pay for both nights because we hadn't cancelled 48 hours in advance. Of course we didn't know 48 hours in advance that the hotel would have no restaurant and no room service, and that the room would be unattractive and dumpy. This experience places a big question mark on all TripAdvisor recommendations since this hotel had a Trip Advisor Excellence Award for 2012!
- Official Description (provided by the hotel):
- Centrally located just below Midtown Manhattan, The Avalon Hotel New York is blocks away from everything New York City has to offer. The hotel is only two blocks from the Empire State Building, seven subway lines and Penn Station, as well as being easily accessible to LaGuardia, JFK and Newark Liberty International Airport. Additionally, The Avalon Hotel New York is just steps from the best shopping in Manhattan including Macy's, Lord & Taylor and numerous 5th & Madison Avenue boutiques. World-famous Times Square and the Theatre District is just a short walk, subway or taxi cab ride away. With a majority of the 100 guest rooms over 400 square feet, many of our spacious guest rooms have two beds and all our suites feature a sofa bed. The Avalon Hotel New York is a classic boutique hotel providing guests with extra comforts such as a private library, flat screen HD televisions, 100% cotton linens, Thymes amenities, mini bars and personal in-room coolers. Conference space is available for intimate gatherings or business meetings. The Avalon Hotel offers, for an additional fee, a continental buffet breakfast served daily. A $20/night mandatory Facility Fee (plus taxes) will be applied and includes Wi-Fi, 24-hour on-site Fitness Center, Daily Newspapers, unlimited U.S. and Domestic (US Mainland) telephone calls, luggage storage, unlimited daily hot beverage and water service and 24-hour Business Center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Priceline, Ebookers, Ctrip TA, 5viajes2012 S.L., TripOnline SA, Evoline ltd and Cancelon so you can book your Avalon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Avalon Hotel New York City
- Vincci New York City
- Vincci Hotel Avalon