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“Our new home in NYC”
Review of Avalon Hotel

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Avalon Hotel
Ranked #125 of 468 Hotels in New York City
Certificate of Excellence
Tel Aviv, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Our new home in NYC”
Reviewed 28 October 2013

Staff were super friendly, rooms are nice, super clean, and much bigger than NY standards. Beds are amazing and the rooms are quiet, I slept like a baby. The coffee machine in the lobby is great - having complimentary freshly grounded coffee when you wake up made our mornings (and jet-lag) so much better.
We upgraded to a suite on arrival and it was totally worth it - they're huge! Will definitely be back here again, for business or pleasure!

Room Tip: if you're not traveling during a busy time - ask for an upgrade upon arrival. it's cheaper a...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hamutalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Avalon Hotel, responded to this review, 29 October 2013
Dear Hamutalm,

Thank you for taking the time to write on TripAdvisor about your experience at the Avalon Hotel New York. Your thoughts and comments are most appreciated.

I was happy to learn that you found our rooms to comfortable, quiet and bigger than most New York City hotel rooms. I am pleased that you loved our complimentary coffee in the guest lounge, but I am most pleased to hear that you found our staff "super friendly." They certainly are the heart and soul of the Avalon Hotel.

I hope we will have the honor of hosting you again in the near future. Should your travel plans call for returning to Manhattan, please contact me so I may personally handle your reservations.

Warmest regards,
Michael R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,554 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (224)
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Paris, France
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 October 2013

i stayed for the 2 nd time within a year in avalon,
as usual everyhing was perfect ,
very nice room with a perfect view in a calm environment,
perfect staff and very helful by proviidng hot water for my mum's tea,

the beds are perfect , the location is amazing and everything is done to feel like your home

i hope to come again in november if prices go done as it was a big promo when i came in february 2013 ,
:-)
i recommend a lot this lovely and beautiful hotel

a tea maker can be add in the room and this will be the top

but thanks a lot for this wonderful experience,

i will choose the avalon each time if i come again

Room Tip: a nice room with a nice view
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank nolan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Avalon Hotel, responded to this review, 25 October 2013
Dear Nolan D.,

Thank you for taking the time to share your experience about the Avalon Hotel New York on TripAdvisor. Your thoughts and comments are most appreciated.

I was very pleased to learn that your 2nd stay with us was everything you expected from us. I am happy to know that you found our rooms comfortable and calming, the beds and location perfect and most importantly our staff friendly and accommodating.

We hope you will return in November, however whenever that is we will make sure to provide you with a tea kettle so your mom can make tea anytime she wishes.

Please contact me directly so I may personally handle your future reservation.

Warmest regards,
Michael R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2013

We were warmly welcomed by Jessie at the front desk, he provided lots of tips to visit New York.
The room was spacious and clean and the beds were very comfortable to sleep in.
The hotel is located in the immediate vicinity of the Empire State building and 2 subway stations are close by too: In no time you are on Times Square.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Avalon Hotel, responded to this review, 23 October 2013
Dear Peter T.,

Thank you for taking the time to write a response on TripAdvisor about your recent stay at the Avalon Hotel New York. Your comments and feedback are most appreciated.

I was happy to read that you found our room spacious, the beds comfortable and our location suited your needs. I was especially thrilled to learn that Jesse, at the Front Office, was incredibility helpful and made your visit to Manhattan enjoyable.

Should your travel plans call for a return visit to New York City, I hope we will have the pleasure of hosting you again. Please contact me so I may personally oversee your reservations.

Warmest regards
Michael R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folsom, CA
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 October 2013

Celebrated my birthday with an 8 night stay at the Avalon. It could not have been a better experience. The size of the room was amazing. I have never stayed in a larger hotel room. I visit New York at least once a year and I wish I had known about the Avalon years ago. Besides this hotel being spacious, clean and quiet, it is just steps from the uptown bus, the downtown bus, the Empire State Building and Macy's. The staff was so friendly, helpful and patient. I always got a pleasant greeting from every staff member I encountered. I did not hear one sound from adjoining rooms. That, in itself, is a small miracle. The beds and pillows were so comfortable. After a long day of exploring, it was heaven to come back for a long soak in the separate large tub. There was room to spread out. The sitting room included another television, desk, mini bar, sofa sleeper, coffee table and 2 end tables. I loved everything about my experience. I absolutely did not mind paying more than I have ever paid in NYC. It was worth every penny and then some. This is now my go-to spot in New York and I will recommend the Avalon to everyone I know. Can't wait to visit there again. My advice to all travelers is skip the hotels in and around Times Square and spend your down time in quiet luxury at the Avalon.

Room Tip: Rooms on the 32nd Street side are probably a bit noisier because of construction happening just down...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 979vickiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Avalon Hotel, responded to this review, 21 October 2013
Dear Vicki W.,

Thank you for taking the time to write a response on TripAdvisor about your recent stay at the Avalon Hotel New York. Your comments are most appreciated.

I am certainly happy to learn that you enjoyed your 8 night stay and chose the Avalon to celebrate your birthday in Manhattan. I am thrilled that you found our rooms spacious, clean and quiet, our location and amenities exceeded your expectations, but most importantly that our staff was friendly and helpful. Our staff are truly the heart and soul of the Avalon.

Should your plans call for another trip to New York City, I hope we will have the honor of hosting you again. Please do not hesitate to contact me directly so I may personally oversee your future reservations.

Warmest regards,
Michael R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SF
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 October 2013

This is by far the most we've ever spent on a hotel. It's not cheap, by any means, but I suppose for NYC it's not anywhere near the top end either. But for our visit it was worth every penny.
I agree with all the other positive reviews, that this is like a hidden treasure in NYC. It's super comfortable and well appointed without being at all snobby. The rooms are massive for NYC, the sitting area was excellent for chilling out after walking all day. The bed is one of the most comfortable I've ever slept in. The espresso maker gives you high quality drinks all day. The staff were all great. Location can't be beat. You can walk to everything. If you can afford it and like to have a nice place to relax after being out and about all day, this is the place.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Avalon Hotel, responded to this review, 21 October 2013
Dear AW,
Thank you for taking the time to write a response on TripAdvisor about your recent stay at the Avalon Hotel New York. Your comments are most appreciated.

I am certainly happy to learn that you you foundthe Avalon to be a 'hidden treasure' in Manhattan. I am thrilled that you found our rooms spacious, clean and quiet, our location and amenities exceeded your expectations, but most importantly that our staff was friendly and helpful. Our staff are truly the heart and soul of the Avalon.

Should your plans call for another trip to New York City, I hope we will have the honor of hosting you again. Please do not hesitate to contact me directly so I may personally oversee your future reservations.

Warmest regards,
Michael R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Canada
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 October 2013

As NYC hotels go, this is not the least expensive hotel by any means, but the rooms are definitely more spacious than most. Very few hotels will provide a comfortable sitting area and room to actually walk around. It's also impeccably clean and well-maintained. I was actually surprised how quiet the rooms were given the hardwood floors, but I am a light sleeper (who always travels with earplugs) and I never heard a sound at night! In fairness, we were on the 11th floor, but it was a very pleasant sleeping experience.

One thing I always like to know before traveling is the closest drugstore (attention carry-on people!). As luck would have it, there is 24-hour CVS less than half a block away!

One minor issue was that we'd booked a Queen-sized bed and were originally given a room with 2 double beds (a lovely room, nonetheless). However, my husband is extremely tall, which is why I always book at least a Queen. Although my reservation very clearly stated that I had reserved a Queen bed, the Front Desk clerk told my husband that this wasn't guaranteed (contrary to what my saved reservation indicated). We ended up having to pay more for an upgrade. It wasn't a substantial difference, but given that this departed from what was stated in the reservation, we should have been given the room. It wasn't a big deal, though. They were very polite about it.

Regardless, the staff was friendly and professional, and there were very lovely public spaces. The complimentary coffee throughout the morning (and day, I suspect) off the lobby was a nice touch. We had breakfast included, and it was a banquet room used as a breakfast area, with lovely background music (REAL music, quiet jazz, etc.) for a nice morning experience. I would certainly recommend this hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bluegrassdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Avalon Hotel, responded to this review, 18 October 2013
Dear Bluegrassdog,

Thank you for taking the time to write a review about the Avalon Hotel New York on TripAdvisor. Your comments are most appreciated.

I am pleased to know that you found our rooms exceeded your expectations and that our location was perfect for you. I am very happy to know that you found our staff friendly and professional and enjoyed many of our amenities.

Please accept my apologies for the room discrepancy. I personally messaged you on your TripAdvisor email in hopes to resolve the issue.

Should your travel plans call for a return trip to Manhattan, I hope we will have the pleasure of hosting you again. Please do not hesitate to contact me directly so I may personally handle your reservations.

Warmest regards
Michael R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 October 2013

Just got back from 4 days at the Avalon. We were there picking up my daughers wedding dress at Kleinfelds. We are in NYC at least once or twice a year and stay at different hotels or apartments. The Avalon is far superior to anything else. The staff are incredibly friendly, breakfast was perfect and our junior suite had more than we could imagine. HUGE for a NY room. The location is just perfect. Can come and go all day dropping off your shopping bags. We now know that there is only one place to stay in NYC and the Avalon will be where we will be. Thank you A+A+A+

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Holdner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Avalon Hotel, responded to this review, 16 October 2013
Dear Holdner,

Thank you for taking the time to write a response on TripAdvisor about your recent four day stay at the Avalon Hotel New York.

Let me first congratulate you and your daughter on her upcoming nuptials. We wish her all the best.

I was pleased to hear that you find our hotel the perfect "home-away-from-home" while visiting Manhattan. I am glad to know that you found our rooms, in particular the junior suite you stayed in, and our breakfast exceeded your expectations. Thank you for your kind comments on our staff. I will certainly pass your praise on to them.

On your next visit to the Avalon Hotel New York, please contact me directly so I may personally handle your reservations. Looking forward to your next visit.

Warmest regards,
Michael R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Avalon Hotel

Property: Avalon Hotel
Address: 16 East 32nd Street, New York City, NY 10016-5402
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#91 Romantic Hotel in New York City
#101 Luxury Hotel in New York City
#103 Family Hotel in New York City
#142 Business Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Avalon Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Centrally located just below Midtown Manhattan, The Avalon Hotel New York is blocks away from everything New York City has to offer. The hotel is only two blocks from the Empire State Building, seven subway lines and Penn Station, as well as being easily accessible to LaGuardia, JFK and Newark Liberty International Airport. Additionally, The Avalon Hotel New York is just steps from the best shopping in Manhattan including Macy's, Lord & Taylor and numerous 5th & Madison Avenue boutiques. World-famous Times Square and the Theatre District is just a short walk, subway or taxi cab ride away. With a majority of the 100 guest rooms over 400 square feet, many of our spacious guest rooms have two beds and all our suites feature a sofa bed. The Avalon Hotel New York is a classic boutique hotel providing guests with extra comforts such as a private library, flat screen HD televisions, 100% cotton linens, Thymes amenities, mini bars and personal in-room coolers. Conference space is available for intimate gatherings or business meetings. The Avalon Hotel offers, for an additional fee, a continental buffet breakfast served daily. A $20/night mandatory Facility Fee (plus taxes) will be applied and includes Wi-Fi, 24-hour on-site Fitness Center, Daily Newspapers, unlimited U.S. and Domestic (US Mainland) telephone calls, luggage storage, unlimited daily hot beverage and water service and 24-hour Business Center. ... more   less 
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Also Known As:
Avalon Hotel New York City
Vincci New York City
Vincci Hotel Avalon

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