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“Reasonable hotel at a good price for the location”

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The Hotel @ New York City
Ranked #306 of 467 Hotels in New York City
Mississauga, Canada
Level 5 Contributor
82 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Reasonable hotel at a good price for the location”
Reviewed 23 February 2009

Stayed for two nights while in town on business - rate was ~$125 (AAA discounted) for a king bed room.

Good:
- Very clean and quiet room (even though it was facing Lexington Ave) on 10th floor
- Good selection of food at the breakfast buffet
- Wireless high-speed network was fast & free
- Good location in Murray Hill - lots of places to eat in the neighborhood

Bad:
- Slowest elevators I've experienced in years
- Fitness room facilities were below par
- Fairly old heating/cooling system in room - this should have been upgraded when they renovated the hotel
- Breakfast area opened at 7 AM - this is pretty late for weekdays at most hotels

  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kironb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
applecorehotelsstaff, Apple Core Hotels at The Hotel @ New York City, responded to this review, 20 March 2009
Dear kironb-

We received your feedback and appreciate the time you have taken to share your thoughts with us. Your feedback is very helpful to us in order to better our services. We sincerely apologize for any inconvenience you experienced during your stay at our hotel!

We are sorry to hear that you were not satisfied with our amenities and that you found our Fitness Center “below par”. A lot of hotels don’t offer complimentary breakfast in New York City, and at our property guests have free access to the Fitness Center that features the Powervibe Pro, one of the latest sports equipment. The Ramada Eastside is a neat and friendly hotel that offers exceptional value for people on a budget and that is affordable for a centrally located NYC hotel with all the amenities it offers (complimentary breakfast, free Wireless Internet Access, free calls within the US, Fitness Center, Business Center, in-room coffee makers…).

Please accept our apologies again and we do hope you will consider us again for your travel plans in the future.

Thank you!
Apple Core Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Miami, FL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2009

Can't beat the price of this hotel, what an awesome value! Friendly helpful staff. Clean room and bathroom. Very comfortable bed. The continental breakfast hit the spot, good bagels, donuts and coffee. The neighborhood is nice with all the necessities near by, pizza, diner, bars, coffee house right next door, pharmacy, subway, etc. I am a single woman and stayed here by myself 4 nights and never once did I feel uncomfortable or unsafe. I would definitely stay here again.

Stayed February 2009, travelled solo
Helpful?
1 Thank livechica95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 February 2009

Ramada Inn East side New York City, truly fantastic hotel
February 13,2009
My wife and i arrived from the Philippines for our exhibit attendance in Javits Center and we again tried Ramada Inn due to its price and proximity to location. We were here two years ago and we were comfortable with the location especially for us who knows very few things about New York. We were very gladly surprised with the new lay out and design of the rooms as well as the fantastic improvements they have made on the bed, the bathroom as well as the general cleanliness of the room. The breakfast was just right, the service good and men and women on the counter were helpful and of course the flat tv was just really a highlight.
Ramada truly made our stay memorable and almost became a paradise to us after a 20 hour trip from the Philippines to New York.

  • Liked — the cleanliness of the room and the internet availability
  • Disliked — none
  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank suntzuphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern CA, USA
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 January 2009

I was very impressed with the Ramada Inn Eastside. I think the quality is unbeatable for the price, and will definitely stay here again when I am in NYC. The rooms are all newly refurnished and very tasteful, and clean-- everything new (I stayed in 2 different rooms during my stay-- one with 2 queens and one with 1 queen). The matresses are comfortable tempurpedic-style matresses, and there is an ipod dock and sound system built into the alarm clock. Given that the hotel is in donwtown Manhattan, it was fairly quiet, though NYC is noisy wherever you are. The rooms were decent size for NYC, and overall the hotel had a bright, clean, new vibe, but in an older New York building. I was very impressed, and didn't know that accomodations like this were available in NYC for this price. I have paid over twice the price for a room not nearly as nice. I will definitely stay here again.

  • Liked — matresses, ipod dock, tv, wireless, good lighting in rooms, nice shower and bathroom, old-style staircase as well as elevators
  • Disliked — no complaints
  • Stayed January 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank traveller1080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 18 January 2009

We've stayed here a few times on business trips and this year was better than last. The rooms are large for New York hotel rooms and they are gradually being upgraded so the street facing ones now have modern bathrooms which are great, but you have to put up with the very noisy streets below - definitely makes you feel like you're in NYC! The bed was new too, very comfortable but the pillows are rock hard and too large so we both had sore necks after 3 nights there. There is a large air con machine by the window and massive flat screen TV and coffee making facilities, there's also a small gym and breakfast is included, although it is self service cheap processed food on stryofoam crockery with plastic utensils so best avoided - plenty of nice cafes and shops nearby for food and drink. Two blocks from 28th St subway stop so easy to get around, although you can easily walk to 5th Avenue, Union Sq, Empire State, Madison Sq gardens etc. Great value for money and does what is says on the tin.

  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dims57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, TN
Level 4 Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 9 January 2009

First, let me say that when you're in NYC, perhaps more than any other city, you're paying for a place to sleep. There is just far too much to do to be worrying about all the little amenities. My main cares when in NYC are that I have a semi-quiet place to sleep, it's clean, and it's safe. If those are fulfilled, I"m happy. I'll save the fretting over marble countertops and deluxe lobbies to when I'm elsewhere.

This hotels is basically "no frills" in that the rooms are pretty tiny, the TV is pretty small, and the view wasn't really great. Plus, the bathrooms are realllllly small.

But, it was clean, the people were very friendly, the part of town was pretty nice and quiet, and the breakfast was good. All this for 130 bucks a night in Manhattan. How could I complain?

  • Liked — Location, cleanliness, value
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank NODAK1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 December 2008

Stayed at this hotel 12/19/08. Hotel was close to my family. Searched Tripadvisor and noticed great reviews. Booked hotel with 2 queen beds Room 1014 on 10th floor. Was supprised when I got off elevator and noticed how bright the hallway was. Ceiling lights every 10 feet. Room was recently remodeled. Bathroom was new and spotless. Bathroom was a good size with space to place all bathroom items. Bed was excellent. Dresser and deck/chair were good. Lighting was excellent. Clock/radio was wireless and contained ipod docking station. Temporary parking in front of hotel. ICON parking garage 3 blocks away with Hotel rate of $20 Regular rate $40. Breakfast was excellent with fresh local bakery donuts and bagles. Attendent did a great job.

  • Liked — value and clean
  • Disliked — nothing
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank travelokpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Hotel @ New York City

Property: The Hotel @ New York City
Address: 161 Lexington Ave, New York City, NY 10016-7305 (Formerly Ramada New York/Eastside)
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#38 Best Value Hotel in New York City
#210 Business Hotel in New York City
#243 Family Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:2 star — The Hotel @ New York City 2*
Number of rooms: 101
Official Description (provided by the hotel):
The Hotel at New York City offers clean and elegant accomodations with free wireless Internet access, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more   less 
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Also Known As:
Ramada Eastside Hotel New York City
Ramada Hotel Eastside
Ramada New York City
New York City Ramada

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