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“Great hotel!”

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The Hotel @ New York City
Ranked #319 of 469 Hotels in New York City
Reviewed 18 July 2010

We were pleasantly surprised! Though the rooms were small, the hotel was very clean and the staff was friendly and helpful. It was good value, especially considering that a modest breakfast was included. We'd stay here again in a second.

  • Stayed: July 2010, travelled as a couple
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Thank sfb18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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809 - 815 of 1,644 reviews

Reviewed 17 July 2010

This hotel was great, and we had an amazing stay! For NYC, our room was very spacious--we did ask for a larger room since we had a family of 4, so that could have been why. But, for under $200 per night, this was a bargin for a spacious, CLEAN, recently updated room in mid-town (eastside). Super, super clean! The rooms were very nice with the flat screen TVs, super clean bathrooms, comfortable Tempur-pedic beds, and a mini coffee maker/microwave/fridge. Free phone calls to anywhere in the U.S. and free wireless internet. We were minutes away from either the 28th or 33rd St subway stops on the green line (4,5,6 trains). Also, very easy to flag down a cab in front of the hotel. It is also only a few blocks from the Empire State's building. Great LOCATION!! The Murray Hill neighborhood is a very nice area with many restaurants that would cover any craving (Italian, Chinese, Indian, BBQ, diner, pizza, organic, sushi, ice cream). Also, the staff is very friendly.The breakfast was good (cereal, oatmeal, toast, bagels, hard boiled eggs, fresh fruit, yogurt, microwave pancakes, donuts, juices, coffee), but not much seating. I loved the 12pm check-out (no need to get up early and rush out)! Will stay here everytime I return to NYC!!!

  • Stayed: June 2010, travelled with family
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1  Thank prestomagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2010

We stayed at the Ramada Eastside on July 2 to 8, 2010. We booked two hotel rooms since we were traveling in a group. The hotel is close to Midtown and is only about a 5 minute walk to the closest subway line. We arrived at the hotel around 3 pm (which is check-in time), but one of the rooms was not quite ready. The front desk staff was very helpful and nice and said they could put us in a similar room without a fridge and microwave (the rooms are the same price), but we decided to wait for the nicer room. Also we requested for our two rooms to be on the same floor at the time of booking, but the front desk was unable to accommodate our request. This was not a big deal for us at all. So we all went up to the room that was available, and the front desk called us approximately 20 minutes later to say that other room was ready.

The rooms were pretty nice for the price. They were fairly spacious with the usual amenities that any other hotel room would have. There was little counter space on the bathroom sink, but we were able to manage okay. Also, as many other reviewers have pointed out, the door to the bathroom is frosted glass and we could definitely see through it. I cannot imagine why anyone would want a bathroom door with a glass panel!

One nice thing about the Ramada Eastside is that they offer a free continental breakfast each morning. This consisted of quite a few items such as bagels, a variety of donuts, fruit, cereals, yogurt, etc. I thought this was a very nice amenity for a New York hotel.

The only true complaint I really have about this hotel is the lack of air conditioning in the elevators and hallways. We were there in the middle of summer in 100 degree weather and thought this was rather odd. Also, when housekeeping cleaned our room they would often turn off the air to our room, causing us to come home to a VERY hot and stuffy room after a long day of sightseeing. This seemed liked an absurd thing to do in the middle of summer! I guess this is the hotel’s way of cutting costs and saving money, but it annoyed us.

Overall, we had a good stay at the Ramada Eastside and would probably stay there again. I did tons of research on hotels before we left and this was one of the best hotels I could find for the price.

  • Stayed: July 2010, travelled with family
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Thank aggieamy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2010

Dear Trip-Advisor visitors/members,

After the ugly experience in my previous staying in New York at Jolly (which I have also rated) I was looking for a better experience, to really enjoy my staying in NY.

Room was larger then the ones provided by the last two hotels I stayed in, even though previous hotels were supposed to be better, seeing the prices and prestigious names.

Location is perfect (Lexington Avenue!).

Hotel is clean, Staff is perfect, desk personnel tries always to accommodate your needs.

Internet has been provided free of charge.

Great Value of Money.

I would definitely recommend this hotel and will stay again at Ramada Eastside next time I travel to New York.

  • Stayed: February 2010, travelled with friends
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Thank Fabio_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2010

Located on mid-Manhattan, the hotel is not big but feature many amenities that bigger hotels do not offer, such as complimentary continental breakfast (although the breakfast room gets crowded later in the morning) and free wireless internet access. Hotel staff is very friendly and rooms are well-equipped and comfortable.

  • Stayed: June 2010, travelled with family
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1  Thank otavio_silveira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2010

Booked here due to a good rate for NYC. Ended up enjoying the experience nicely. Very clean, nicely decorated room. Good free continental breakfast (although the basement room isn't so special). Staff was mildly pleasant, but you don't really need to interact with them anyway. Great location for the price. Not a fan of the Tempur-Pedic bed, but it was OK. Best of all - free wireless internet!

  • Stayed: June 2010, travelled on business
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1  Thank jf329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
applecorehotelsstaff, E-Commerce at The Hotel @ New York City, responded to this reviewResponded 30 July 2010

Dear jf329:

Thank you for your nice words! We are pleased to hear about your very wonderful recent stay at the Ramada Eastside. We highly appreciate the time you have taken to report your satisfaction as guest satisfaction is a primary goal for us. Your comments and suggestions help us improve our services on a daily basis. The Ramada Eastside takes pride in providing the finest service with great value in New York City.

Thank you again very much for staying with us and we hope we will have the pleasure to host you soon again!
Myriam from Apple Core Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2010

ramada inn eastside - 3 nights holiday weekend
pros:
convenient location - 2 short blocks from #6 train; walk distance to penn station, many restaurants nearby
comfortable beds, one of the best hotel beds I've ever slept in.
clean, functional rooms; recent renovation; plenty hot water; good free breakfast;
good maintenance service all hours; friendly staff
good rates ($169 dbl, $149 single), I booked 6 weeks in advance through their 800#, they were very helpful.

cons
keep your confirmation, upon chk out, my room rate had to be adjusted, a billing error, I had my original confirm, they honored it. Could be stressful if you're in a hurry to leave.

room 711 was a little noisy on a work day, it faced lexington av. (7th floor). room 714 (a double room) was not noisy, near elevator, go figure

Overall, an excellent choice for visiting NYC, you'll need to walk/train/cab to visit sites.

  • Stayed: May 2010, travelled solo
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Thank JB_trip_geek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Hotel @ New York City

Address: 161 Lexington Ave, New York City, NY 10016-7305 (Formerly Ramada New York/Eastside)
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#16 Best Value Hotel in New York City
#207 Business Hotel in New York City
#240 Family Hotel in New York City
Price Range: £88 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Hotel @ New York City 2*
Number of rooms: 101
Official Description (provided by the hotel):
The Hotel at New York City offers clean and elegant accomodations with free wireless Internet access, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more   less 
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Also Known As:
Ramada Eastside Hotel New York City
Ramada Hotel Eastside
Ramada New York City
New York City Ramada

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