4 of us stayed for 2 nights in mid-December in Family Suite. The room was huge with 2 separate bedrooms and a bath, plus a little sitting area. The location is perfect for spending time seeing the city and shopping on 5th. We felt safe and the hotel was very clean. The coffee shop attached to the hotel had great muffins and coffee.
Our only had 2 complaints - 1 - shower ran hot and cold at random, 2 - one night we were woken up at 3 am by loud banging on the pipes - the front desk told us this is was normal and it lasted about 30 minutes
I would definitely stay here again. The price was great for Christmas in Manhattan and if you have a group of 4, the Family Room is perfect.More