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“Friendly hotel”
Review of The Evelyn

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The Evelyn
Ranked #283 of 471 Hotels in New York City
Reviewed 19 June 2014

Staff is super friendly andreally nice and helpful all the time.
The location is great: close to Flatiron, Times Square, Empire State Building, Shake Shack in Madison Square Park, The Village
The rooms are very small but as you are in NYC to explore the city and not the hotel room, it is absolutely enough.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Jasmin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GershwinManagement, Director of Sales at The Evelyn, responded to this reviewResponded 25 June 2014

Dear Jasmin N,
We are pleased that you enjoyed our hotel's central location. We highly value your acknowledgement of our friendly and attentive staff. We are truly excited with the on-going transformation at The Gershwin Hotel. I look forward to welcoming you back for a future stay.
Sincerely,
Nathalia Sosa
Director of Sales

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1,442 - 1,448 of 2,207 reviews

Reviewed 19 June 2014

I was upgraded to a newly decorated suite which was really well done, comfy clean and huge for NY!. The lighting is a bit dark though and the lift a bit slow but apart from that a very nice place to stay with very friendly and helpful staff. Although there was renovation work going on whilst I was there I experienced very little disruption.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with this hotel
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GershwinManagement, Director of Sales at The Evelyn, responded to this reviewResponded 25 June 2014

Dear Angela S,
We are delighted you were impressed with the renovated rooms. We highly value your acknowledgement of our friendly and attentive staff. We look forward to welcoming you back for a future stay.
Sincerely,
Nathalia Sosa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

If you want good value without the budget-breaking fees of glitzier hotels or the uninspiring sameness of hotel chains, try The Gershwin Hotel. Superlative, considerate service; character-filled architecture and a handy central location all proved invaluable, especially as I was travelling solo, on my first trip to the USA.

  • Stayed: June 2014, travelled solo
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Review collected in partnership with this hotel
Thank Lynndy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GershwinManagement, Director of Sales at The Evelyn, responded to this reviewResponded 20 June 2014

Dear Lynndy B,
I am delighted you were impressed with The Gershwin Hotel. I highly value your acknowledgement of our friendly and attentive staff. Thank you for taking the time to share your thoughts and I look forward to welcoming you back for a future stay.
Sincerely,
Nathalia Sosa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

The hotel is a totally mess. You have nobody to help you at night if you need it. The elevator is ugly and slow. The staff don't know how to attend guests. Don't you loose your money and avoid a bad time

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank duendevl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GershwinManagement, General Manager at The Evelyn, responded to this reviewResponded 20 June 2014

Dear Duendevl,
First and foremost I would like to thank you for your comments; we see this as an opportunity to improve our services. I profusely apologize for the inconvenience. I know an apology doesn't change such an uncomfortable experience. Rest assured we are addressing the issues you encountered throughout your stay. We are very excited with the on-going transformation at The Gershwin Hotel, I’m confident you will be satisfied with the end result. I look forward to welcoming you back for a future stay.
I would welcome the opportunity to personally discuss your experience; I'm at your service. Please contact me directly at jagosto@gershwinhotel.com or at 646.507.5400.
Sincerely,
John David Agosto
General Manager
The Gershwin Hotel

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Reviewed 18 June 2014

A very good hotel with home atmosphere. The staff was very friendly. First we have booked a simple room, but it was good. And then - more expensive room. It was completely renovated, nice. A very good hotel with home atmosphere!

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Elena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GershwinManagement, Director of Sales at The Evelyn, responded to this reviewResponded 20 June 2014

Dear Elena K,
Thank you very much for sharing your experience al the Gershwin Hotel. We highly value your acknowledgement of our friendly and attentive staff. We are very excited with the on-going transformation. I look forward to welcoming you back for a future stay.
Sincerely,
Nathalia Sosa
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

Had a weeks stay at the Gershwin Hotel. After traveling around the US for 6 weeks prior it was nice to be greated by friendly and helpful staff and have a reasonably spacious room for 2 of us to share. The room was clean as tidy and pleasent to stay in.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Hannahrose90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GershwinManagement, Director of Sales at The Evelyn, responded to this reviewResponded 20 June 2014

Dear Hannahrose90,
I am delighted you were impressed with The Gershwin Hotel. I highly value your acknowledgement of our friendly and attentive staff. Thank you for taking the time to share your thoughts and I look forward to welcoming you back for a future stay.
Sincerely,
Nathalia Sosa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

The rooms and bathrooms are pretty old, though to be fair - clean and kept in decent shape. The staff is very friendly and helpful. The lobby is nice, but surrounded by construction, which actually causes noise starting as early as 8am. The stay was ok, but for this price I'd probably stay somewhere else next time.

  • Stayed: June 2014, travelled on business
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Mariya F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GershwinManagement, Director of Sales at The Evelyn, responded to this reviewResponded 20 June 2014

Dear Mariya F,
We highly value your acknowledgement of our good service. We are slowly increasing the number of renovated rooms, I’m confident you will be satisfied with the end result. I look forward to welcoming you back for a future stay in one of our restored rooms.
Sincerely,
Nathalia Sosa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Evelyn

Address: 7 East 27th Street, New York City, NY 10016-8701 (Formerly The Gershwin Hotel)
Phone Number:
Region: United States > New York > New York City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#186 Business Hotel in New York City
Price Range: £90 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Evelyn 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
The Evelyn formerly The Gershwin Hotel is now offering newly residential inspired rooms with references to an Art Nouveau Style. Our NoMad hotel is inspired by the musical and art heritage of the neighborhood, which was the epicenter of the popular music industry in the late 19th and early 20th centuries. The music theme is reflected throughout the rooms, corridors and bathrooms. The NoMad District (now also known as "NoMad" - North of Madison Square Park) is now one of Manhattan's most popular neighborhoods, characterized by its beautiful and historic architecture, exceptional bars and restaurants tucked away on quiet side streets, and many other attractions. Centered around Madison Square Park, the NoMad District is within walking distance of Midtown, Union Square, Greenwich Village, and NYU. ... more   less 
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Also Known As:
Gershwin Hotel New York City
Gershwin Hotel Nyc

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