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“As good as the reviews”
Review of Hotel Metro

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Hotel Metro
Ranked #96 of 469 Hotels in New York City
Certificate of Excellence
Reviewed 20 February 2012

I have now stayed here about 6 times on business since the late fall and highly recommend for business travelers who need to watch their budgets but don't want to stay in Queens....this place is great; the rooms are small but not as bad as other boutique hotels but the value is superb. In addition to free breakfast AND free wi-fi, the Premier rooms include complimentary soft drinks; what a small cost to the hotel that engenders such positive vibes! The staff is very solid and housekeeping does a very nice job. There is free coffee and tea all day long which is another great benefit; the gym is basic but clean (they need to add wipes for us to use to clean after!), and there is a business center that allows free printing. Most guests are overseas tourists because the price and reviews are so compelling but that makes it even better for business travelers since their hours tend to be different. All in all a great place and a nice tip is to go out on deck at night for a stellar view of the Empire State Building. A great value in a convenient location close to everywhere...

Room Tip: Pay the extra for premier and you'll get a nice renovated bathroom....
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  • Stayed: February 2012, travelled on business
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4  Thank thisgoesto11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,422 - 2,428 of 4,213 reviews

Reviewed 20 February 2012

For my 21st birthday i stayed here, breakfast was good, room was always clean and the staff were very friendly. On my last day I got food poisoning from new jersey, the staff gave us an extra hour then moved us into the lobby. They were very helpful and im very greatful for letting me stay. The hotel is lovely and the food was amazing. I would definetly go again.

  • Stayed: January 2012, travelled as a couple
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Thank ElizabethD91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

I have just returned from a four day trip to New York, staying at the Hotel Metro. On arrival we were upgraded to a room with two double beds and I thought this was a good start! Our room was spacious and looked as if it had recently been refurbished, altogether very pleasant. The shower room was very small but smartly decorated and arranged, with a large walk-in shower.
The staff were fantastic and nothing was too much for them. They really made us feel welcome.
My only problem was having difficulty sleeping. Our room faced right on to a huge building under construction, literally only a few metres away. We didn't actually hear all that much noise from it, but it was kept fully lit up all night and, as our blinds had been cut too small for the window, there was bright light shining in all night.
We also had a very loud extractor or vent outside our window which went off all night too, though earplugs solved this a bit.
It was a pity we couldn't sleep better as everything else about the hotel was excellent. I would give this 4 and a half really.

Room Tip: Ask for a room that doesn't face on to the building site.
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  • Stayed: February 2012, travelled with family
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3  Thank molly1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2012

I went to the Hotel Metro one week in January with a friend, it was my second time there and it was even better than the first time.

We arrived earlier than the check-in so we were upgraded because we had to wait for the room. So we had a bigger room with a view on the Empire State Building. It was excellent!

The breakfast included is a real pleasure, big muffins, bagels, bread, cereals, juice, coffee... all that in a great atmosphere.

The room service was excellent too, the bed was huge and the mattress perfect!

The hotel is extremely well located near the Macy's and the Empire State Building, you can't ask for a better location.

The hotel has also a terrace on the roof and it's wonderful! You go there and you see the Empire State Building right in front of you!!! EXCEPTIONAL!

I won't hesitate if I go to New-York another time!

  • Stayed: January 2012, travelled with friends
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1  Thank Elodie86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

I loved this hotel!! Great location if you're walking Manhattan also easy for the subway at Herald Square. Pleasant lobby and public areas including Gym and roof terrace...good continental breakfast included in room rate in an informal lounge area. Standard rooms are small but very comfortable... good wardrobe space, ironing board and iron,safe, small empty fridge and ice on tap. Bathroom has v good hair dryer, good selection of toiletries excellent shower and fresh towel's and bed linen daily. V good selection of tv channels including foreign language channels and the excellent BBC America. I would defiantly stay there again and recommend it to friends.

Room Tip: rooms at the back are very quiet...
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  • Stayed: February 2012, travelled as a couple
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1  Thank dist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

Stayed at the hotel metro for 10 nights over thanksgiving (November). Hotel staff were so lovely and helpful! Breakfast of muffins, cereal, toasts was a great start to the day. Tea and coffee free available all day. The rooms were so spacious and cleaned everyday. Room had a great view of the empire state! :-) Only about a 5 min walk from times square so was perfect and 1 min from Macy's. The roof top terrace was great, although chilly for a November night, but will be great for summer nights. currently planning our trip for the summer, see you soon!

  • Stayed: November 2011, travelled as a couple
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2  Thank Steph1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2012

This was our third stay at the Hotel Metro. We were celebrating a milestone anniversary and going to the opera. We got a superior queen room - we were very happy with the room size and amenities, at a reasonable price for midtown Manhattan (everything's relative, of course). It's close to several different subway lines, so as previous posters have said, close to theaters, shopping, restaurants in newly hip locations, etc. Staff were helpful and polite. Will definitely return.

The hotel validates and gives a discount for parking at the garage on 35th St, just west of the hotel (i.e., before the hotel going east on 35th, which is one-way).

Room Tip: Ask for a room facing 36th Street (the "back") - there is some construction going on, but...
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  • Stayed: January 2012, travelled as a couple
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1  Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metro

Address: 45 W 35th St, New York City, NY 10001-2277
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#63 Family Hotel in New York City
#69 Romantic Hotel in New York City
#114 Business Hotel in New York City
Price Range: £142 - £355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metro 3*
Number of rooms: 183
Official Description (provided by the hotel):
The Hotel Metro is an independent boutique hotel in the heart of midtown Manhattan, one block from the Empire State Building and a 2 minute walk to Macy's. Times Square and Madison Square Garden and Grand Central Station are all within a 10 minute walk. ... more   less 
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Also Known As:
Metro Hotel New York City
Hotel Metro New York

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