We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hotel Metro, New York”
Review of Hotel Metro

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Metro
Ranked #101 of 473 Hotels in New York City
Certificate of Excellence
Reviewed 8 October 2012

The hotel was quite nice, very clean and staffed with helpful people. Also, well soundproofed. But the breakfast needs a definite improvement and so does the restaurant of the hotel. Don't eat in the restaurant, there are plenty of better choices around! The street and surroundings are very safe, despite the heaps of garbage gathering from early afternoon onwards. And the subway station is actually 1 minute away. The location of the hotel is very good.

Room Tip: Choose a room on a higher level and at the back, you'll be away from the sound in the street.
See more room tips
  • Stayed: September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank 714Cristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (4,327)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,322 - 2,328 of 4,327 reviews

Reviewed 3 October 2012

We were lucky enough to stay 5 nights in an upgraded Premier room on the 10th floor. I was a little concerned at first given its close proximity to the lift but needn't have worried, I had the best sleep I've had in years, the beds are super comfy and the air conditioning works a treat. The shower with 3 different heads was amazing! The ladies do come around early to service the rooms, but that's what the 'do not disturb' sign is for, and the rooms are kept scrupulously clean. All the staff that we met were helpful, friendly and professional. The free wifi is a bonus which worked well and I also took advantage of the business centre facilities to print boarding passes.

The complimentary breakfast is set up as a buffet with lots of choice of different breads, toasts, pastries, bagels and cereals, also yoghurts and fresh fruit and juices. I have read some unflattering comments on the use of paper plates and cutlery, but it suited us just fine. It was just the job to set us up for a days sightseeing. If you prefer hot food there are plenty of reasonably priced diners in the area a short walk away.

As others have said, an absolutely perfect midtown location for exploring Manhattan and we will be sure to stay here again on our next trip to NYC.

Room Tip: It may be tempting to ask for a room with a view of the Empire State Building, but you can see that...
See more room tips
  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Karen_kmw133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2012

we had such a nice time here - the staff were great. Location was good (though it seems a bit grotty outside it is really handy for the underground, shopping and going down or uptown.

We had a family room which was brilliant. Clean, great beds and quite quiet (which for new york is amazing). Breakfasts were fine - nothing special but enough choice. Roof top terrace was great for the views and an evening drink or to sit out reading a book when our feet were too sore to walk anymore. Staff were helpful and all in all i would stay here again.

Room Tip: ask if you can have one of the rooms higher up (beyond floor 8) - think it's quieter (well as qu...
See more room tips
  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank loobylu22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2012

I have reviewed this hotel before, and it fails to disappoint. Stayed for just one night en route to Europe to celebrate our anniversary. The Metro gets it. As a repeat customer they upgraded us for free to the largest suite I have ever stayed in. No small feat to have a room that large in New York which included 2 very large flat screens, 2 couches, wet bar, and fridge. The bedroom was great, and the bed super comfortable.

If staying at the Metro a few things to note:

Request a Premier room, these are remodeled and much nicer rooms on the top 3 floors.

The rooftop bar has a great view, but has very limited hours that it's open.

As others have stated, great location, good breakfast, save money by prepaying in advance.

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank DSchrute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2012

Great hotel, great sized rooms, service was ok but when we had requests we had to get things ourselves.
Unfortunately across the road they are building, so at 4, 5 and 6am we were woken by reversing trucks, yelling, banging and general loud, unsleepable noise. Very frustrating, even on a Saturday!!!

Room Tip: Don't stay here for now
See more room tips
  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank smarty1809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2012

I was as you can see very impressed by the shower in our room. You could have the overhead warm rain,the needle front or the hand held ! The hotel is well placed ,room of a good size,comfy bed and coffee maker. Free room safe and wiFi. The front of house staff are very pleasant and helpful.
You get a great view of the Empire State Building from the roof terrace.
The continental breakfast is okay but was disappointed there was no warm milk for coffee.
I would stay here again.

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jude42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2012

Stayed here for 4 nights and was so pleased that it was recommended to us by Virgin staff at Westwood Cross. it's so convenient to explore New York from, very reasonable, clean & the added bonus of continental breakfast which had a really good range of items to choose from. Rooftop bar is a bonus, ate there one night, food was quite good & reasoably priced. Staff very friendlt & rooms were clean with fresh towels every day!.Would thoroughly recommend it!

Room Tip: We asked for a higher floor so that wedidn't hear all street noise.
See more room tips
  • Stayed: September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Christine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Best Western Premier Herald Square
Midtown
Holiday Inn Express Manhattan Times Square South
Holiday Inn Express Manhattan Ti...
#202 of 473 in New York City
1,229 reviews
Midtown
Hilton Garden Inn New York/West 35th Street
Show Prices
Show Prices
Show Prices
Midtown
EVEN Hotel New York - Midtown East
EVEN Hotel New York - Midtown Ea...
#33 of 473 in New York City
478 reviews
Manhattan
The Lex NYC
The Lex NYC
#36 of 473 in New York City
734 reviews
Midtown
Avalon Hotel
Avalon Hotel
#137 of 473 in New York City
1,684 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Metro? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Metro

Address: 45 W 35th St, New York City, NY 10001-2277
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#43 Family Hotel in New York City
#68 Romantic Hotel in New York City
#113 Business Hotel in New York City
Price Range: £106 - £335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metro 3*
Number of rooms: 183
Official Description (provided by the hotel):
The Hotel Metro is an independent boutique hotel in the heart of midtown Manhattan, one block from the Empire State Building and a 2 minute walk to Macy's. Times Square and Madison Square Garden and Grand Central Station are all within a 10 minute walk. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Agoda, Hotels.com, 5viajes2012 S.L., Ebookers, Evoline ltd, HotelQuickly and getaroom.com so you can book your Hotel Metro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Metro Hotel New York City
Hotel Metro New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing