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“Some positives, mostly neutral, great location”
Review of Hotel Metro

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Hotel Metro
Ranked #97 of 471 Hotels in New York City
Certificate of Excellence
Reviewed 13 July 2007

Please have patience whilst I get something off my chest - why are some of the other reviewers basing tsome of their criticism on some neighbourhood properties & some of the hotel guests being of Far East origin??? I think that closed-minded travellers who wish to visit somewhere that does not contain a 'melting pot' of cultures are rather naive in choosing to visit New York. Afterall, isn't the wonderful preponderance of Minority Ethnic neighbourhoods, cultures & cuisines one of the truly great things about New York?? Plus, the restaurants referred to ignorantly as 'Chinese' are actually Korean. And the rubbish that was left outside them was the same rubbish left outside every NY restaurant every night!!!
OK, the hotel - not brilliant, but not bad either. Luckily we did not come across any evidence of mice at all, and may feel defirrently if we had. The hotel seems expensive compared to other US destinations, but is a pretty standard price for London for example, and you expect higher prices for NY. Our room was very small (but again we expected that) but very clean. We enjoyed the MP3 docking station/speaker unit, the breakfast was useful (toast, bagels, fruit, yoghurts, chesse, ham, cereal, danish pastries, muffins, T&C & juice), and the 24/7 T&C was very very useful. The staff were neither friendly nor rude, they got the job done in a quiet non-chatty way - so nothing to rave about, but crucially no complaints either. The lifts were limited & slow, so we often took the stairs, but again - you only have to wait 2 or 3 minutes & it would arrive. We didn't have any problems with noise & we thought the location was superb - v close to subway stop/Macys/Empire State Building. THe area felt very safe, we often returned at 22.00 to 01.00 and didn't feel worried about doing so- the 24 hour Korean restaurants next door help this as there is always a pretty lively crowd outside. There is a newsagents to the left of the hotel for drinks & papers, the area is slightly whiffy - but it only takes you 1 minute to walk through it & then you're back in the excitement of New York. This hotel is a perfectly decent place from which to see NY, it is better than 'basic' but not luxurious, the rooftop bar is still closed. If you just want somewhere to bed for the night, get a decent shower, good air con, have a cup of tea after hitting the city & a free breakfast to get you ready for the day - this is it. Just don't expect huge rooms, smiley 'have a nice day' service & low prices. (Extras - if you're buying an iPod in NY make sure it is actually the gB requirement you need - don't accept the sellers reassurances that 'this is 8gB' for example - especially around Times Sqaure. Bargain hard, walk away & the price gets knocked down by $$$- over $150 off the asking price for a Sony camera for us. Half price ticket booths for Theatre tix are well worth it despite the wait of up to 2hrs - great seats, especially for Weds matinees - for $55. Chicago & The Colour Purple were both superb - the first very polished, the latter very moving. Washington Square is wonderful for people watching, and dog watching, at the weekend. The New York Water Taxi is a great way to take a trip over to Brooklyn, ~$11 pp with excellent views of the Statue of Liberty)

  • Stayed: June 2007, travelled as a couple
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6  Thank Antonia_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,251 - 3,257 of 4,306 reviews

Reviewed 11 July 2007

The hotel in general is great.Very clean and comfortable,a home away from home.A smile on everyones face.Great location.A whopping five star goes to the service.I forgot some very valuable item in my room but managed to get it in Texas just 2 days later.Very helpfull hotel manager.Shall recomend hotel to fellow South Africans.

  • Stayed: July 2007, travelled on business
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2  Thank Globetrotter03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2007

We loved it here! It was a brilliant location just a block away from the Empire State Building and near the subway. The staff couldn't do enough for us.
The room was perfect other than it was a twin bedded room rather than a double.
We'd definitely stay here again.

  • Stayed: July 2007, travelled as a couple
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1  Thank ardent_traveller_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2007

The Hotel Metro is great! The hotel room was spacious and very clean. The bed was very comfortable. The shower was one of the best I have ever used. The location is the best, only one block from Macy's and a few blocks from the Empire State Building. The subway is on the same block as the hotel. I would highly recommend this hotel and will plan on going back there in the future.

  • Stayed: July 2007, travelled as a couple
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2  Thank GaHound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2007

Friends recommended us to this hotel and we are so pleased they did. Friendly staff, clean rooms and a great location near the Empire State, Macy's, Time Sq and the Rockefeller Centre.

The area immediately around the hotel wasn't great - lots of construction work so noise and dust but we always felt safe. The roof terrace was still closed for refurb although we saw little sign of any work going on. Our room overlooked the multi-storey car park so no view but clean and comfortable and the shower was wonderful!

One small criticism is their strict rules over the mini-bar and fridge. We didn't put it to the test, but the info says that if you even lift something up to look at it for more than 20 seconds, it will be charged to your room! Our supplies weren't filled until the third or fourth day we were there and so we hadn't realised there should have been more chocolate and stuff. They tried to charge us but we refused and they were okay about it. You couldn't use the fridge to store any of your own drinks (even water) at all.

The breakfast room got pretty full but it was a great not to have to go out to find breakfast. If anyone keeps kosher, there are two or three restaurants and a deli within a couple of blocks.

  • Stayed: June 2007, travelled as a couple
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2  Thank lemonadepocket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2007

I, like many of you, before deciding which hotel to choose, tend to spend hours and hours on places like this finding the best hotel for the money. I read a lot of excellent reviews of this hotel and on the outside sources the hotel's website mention. So, even tough this hotel was a little more expensive than the others I was planning to choose, I decided to book this hotel based solely on the reviews I read. The hotel is not bad but it's not the wonder people tend to believe. It is located in a block surrounded by chinese/korean commerce (of course, not the kind of place like Chinatown) but just regular bars and hotels but with a an almost 99% asian clientele. The room size is good from a NYC point of view, but the bathrooms are tiny. The very first day I used the bathroom, one of the towels tray went off and it stayed there my whole stay. I didn't care for asking in the desk for its repair but the cleaning personal saw that tray broken every day and they didn't have the iniative to ask for its repair. The hotel staff is neutral, nor friendly, nor rude, except one day when the staff at the desk was rude and uninterested. The hotel is clean and the bed is confortable, the complimentary breakfast is a plus. But let me tell you that I didn't find this hotel nothing extraordinary nor charming and I doubt I'll be back again because I know there are equal or even better hotels with better prices than this one. Hotel Metro is not as good as they want you to believe.

  • Stayed: August 2006, travelled as a couple
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4  Thank miercoles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2007

Transform yourself into 'old Hollywood' in this beautiful, charming, not to mention economical for NYC coolest of hotels - not a chain with all the amenities of same - very special! Great location to so much. Cozy lounge - great martinis! We didn't want to leave! The staff are friendly, helpful and even fun. Our only regret was that the rooftop was closed for rennovations but from what we could see - what a view - feels as if you can reach out and touch the Empire State Bldg. Can't wait to go back for another stay!

  • Stayed: June 2007, travelled with friends
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1  Thank LOVENYCCleveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metro

Address: 45 W 35th St, New York City, NY 10001-2277
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#43 Family Hotel in New York City
#69 Romantic Hotel in New York City
#114 Business Hotel in New York City
Price Range: £100 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metro 3*
Number of rooms: 183
Official Description (provided by the hotel):
The Hotel Metro is an independent boutique hotel in the heart of midtown Manhattan, one block from the Empire State Building and a 2 minute walk to Macy's. Times Square and Madison Square Garden and Grand Central Station are all within a 10 minute walk. ... more   less 
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Also Known As:
Metro Hotel New York City
Hotel Metro New York

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