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Hotel Metro
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Reviews (4,407)
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2,314
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Reviewed 15 July 2007

Stayed at the Metro for 4 nights at the beginning of July 07 and had a very comfortable and pleasant stay. The room was plenty big enough for us , certainly roomier than in the hotel we stayed in on our previous visit to New York , as was the bathroom and both were very clean.

Great location , just a short walk to the subway and to Macys and the construction work didn't bother us unduly.

Enjoyed the breakfasts and didn't see any sign of mice!

The staff were very pleasant and helpful , particularly George on reception.

Would definitely stay there again .

  • Stayed: July 2007, travelled as a couple
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5  Thank CatLass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2007

Please have patience whilst I get something off my chest - why are some of the other reviewers basing tsome of their criticism on some neighbourhood properties & some of the hotel guests being of Far East origin??? I think that closed-minded travellers who wish to visit somewhere that does not contain a 'melting pot' of cultures are rather naive in choosing to visit New York. Afterall, isn't the wonderful preponderance of Minority Ethnic neighbourhoods, cultures & cuisines one of the truly great things about New York?? Plus, the restaurants referred to ignorantly as 'Chinese' are actually Korean. And the rubbish that was left outside them was the same rubbish left outside every NY restaurant every night!!!
OK, the hotel - not brilliant, but not bad either. Luckily we did not come across any evidence of mice at all, and may feel defirrently if we had. The hotel seems expensive compared to other US destinations, but is a pretty standard price for London for example, and you expect higher prices for NY. Our room was very small (but again we expected that) but very clean. We enjoyed the MP3 docking station/speaker unit, the breakfast was useful (toast, bagels, fruit, yoghurts, chesse, ham, cereal, danish pastries, muffins, T&C & juice), and the 24/7 T&C was very very useful. The staff were neither friendly nor rude, they got the job done in a quiet non-chatty way - so nothing to rave about, but crucially no complaints either. The lifts were limited & slow, so we often took the stairs, but again - you only have to wait 2 or 3 minutes & it would arrive. We didn't have any problems with noise & we thought the location was superb - v close to subway stop/Macys/Empire State Building. THe area felt very safe, we often returned at 22.00 to 01.00 and didn't feel worried about doing so- the 24 hour Korean restaurants next door help this as there is always a pretty lively crowd outside. There is a newsagents to the left of the hotel for drinks & papers, the area is slightly whiffy - but it only takes you 1 minute to walk through it & then you're back in the excitement of New York. This hotel is a perfectly decent place from which to see NY, it is better than 'basic' but not luxurious, the rooftop bar is still closed. If you just want somewhere to bed for the night, get a decent shower, good air con, have a cup of tea after hitting the city & a free breakfast to get you ready for the day - this is it. Just don't expect huge rooms, smiley 'have a nice day' service & low prices. (Extras - if you're buying an iPod in NY make sure it is actually the gB requirement you need - don't accept the sellers reassurances that 'this is 8gB' for example - especially around Times Sqaure. Bargain hard, walk away & the price gets knocked down by $$$- over $150 off the asking price for a Sony camera for us. Half price ticket booths for Theatre tix are well worth it despite the wait of up to 2hrs - great seats, especially for Weds matinees - for $55. Chicago & The Colour Purple were both superb - the first very polished, the latter very moving. Washington Square is wonderful for people watching, and dog watching, at the weekend. The New York Water Taxi is a great way to take a trip over to Brooklyn, ~$11 pp with excellent views of the Statue of Liberty)

  • Stayed: June 2007, travelled as a couple
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6  Thank Antonia_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2007

The hotel in general is great.Very clean and comfortable,a home away from home.A smile on everyones face.Great location.A whopping five star goes to the service.I forgot some very valuable item in my room but managed to get it in Texas just 2 days later.Very helpfull hotel manager.Shall recomend hotel to fellow South Africans.

  • Stayed: July 2007, travelled on business
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2  Thank Globetrotter03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2007

We loved it here! It was a brilliant location just a block away from the Empire State Building and near the subway. The staff couldn't do enough for us.
The room was perfect other than it was a twin bedded room rather than a double.
We'd definitely stay here again.

  • Stayed: July 2007, travelled as a couple
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1  Thank ardent_traveller_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2007

The Hotel Metro is great! The hotel room was spacious and very clean. The bed was very comfortable. The shower was one of the best I have ever used. The location is the best, only one block from Macy's and a few blocks from the Empire State Building. The subway is on the same block as the hotel. I would highly recommend this hotel and will plan on going back there in the future.

  • Stayed: July 2007, travelled as a couple
    • Value
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    • Check-in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
2  Thank GaHound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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