My finance and I stayed in an apartment Oct 04 for 5 nights - after booking I had emailed to make sure that we had a double bed. When we got there there was 2 single beds. When we phoned the number we had been given it was an answer machine only and no one got back to us. Our toilet became blocked so we phoned the emergency number where a rude man then accused us of 'putting things in the toilet that weren't supposed to go there' (which we definitely hadn't) and then told us where the plunger was kept. If there is a plunger there it is obviously a common problem. When we showered (shower head over a bath) the bath would fill with water as the drain was so blocked up and it would take all day for the water to drain down. Again when we made phone calls no one was interested in this at all. Also the walls of the apartment were paper thin and you could hear every word being spoken in the room next door.
The apartment is in a convenient location - close to Central Park and close to a subway station. But due to all the problems we were faced with and the lack of customer service shown by the company I would advise people to avoid staying here.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA so you can book your Oxbridge Apartments Carnegie Hill reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Oxbridge Apartments Carnegie Hill Hotel New York City