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“Don't stay anywhere else, loved Hotel Giraffe”

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Hotel Giraffe by Library Hotel Collection
Ranked #2 of 468 Hotels in New York City
Certificate of Excellence
Reviewed 16 January 2014

I cannot say enough about this hotel. We were forced to extend our stay in New York after being snowed in. We chose this hotel for our stay, it was fantastic. The staff were warm and welcoming and very accommodating. Check in was easy and the room was beautiful and large enough for our family of 4. The breakfast was perfect and the cheese and wine in the afternoon a delight to come back to in the afternoon/evening. The hotel is ideally situated with easy access to all the big attractions and great shopping, but far enough away from the hectic pace of New York. Loved it and would highly recommend to anyone. Thank you for a wonderful stay.

Room Tip: we stayed in a room with a queen bed and pull out sofa for the kids, perfect for the family
  • Stayed: January 2014, travelled with family
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4  Thank mintiewhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,796 - 1,802 of 3,769 reviews

Reviewed 14 January 2014

I was there for my sister's wedding. Staff could not have been more pleasant, although no doorman or assistance with my luggage on arrival. Had a suite with a comfortable bed and a refrigerator as requested. Food in the restaurant was delicious but service could have been better. The breakfast staff was efficient and the breakfast perfect. Music was pleasant and not too loud. Evening wine was appreciated and delicious. I will be back!

Room Tip: Higher room #s somewhat less noisy but still usual city stuff outside window
  • Stayed: December 2013, travelled with family
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Thank winyim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

We spent Friday night and Saturday night at Hotel Giraffe. The rooms, hotel and staff are wonderful. We informed the staff on Friday of the specific issues that Shabbos observers have when staying in a hotel i.e. electronic entry, room light, ice machine. The staff was on top of everything and they passed the information on to the other staff members. When I came back from Shul on Saturday, a staff member spotted me, and met me at my room to open the door - I didn't have to ask. They arranged for ice to be brought up at specific times and for the lights to be turned off on Friday night. They also supplied us with 2 refrigerators at no extra charge. This is not a kosher hotel and you must bring your own meals for shabbos or eat out. When I called the hotel prior to our stay they informed me that their lobby snacks/breakfast were non kosher. However, on 1/10-1/12/14 the cookies (24/7) in lobby were Pepperidge farms (kosher-dairy) and the breakfast had kosher whole grain bread and kosher cereal. There is 24/7 coffee and tea and fruit. Also, hotel is near Orthodox shul Adereth El on 29th between lex and 3rd (shabbos and daily services).

Room Tip: second floor suite with adjoining 2 bedroom that was very quiet (205 and 206), and spacious
  • Stayed: January 2014, travelled with family
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8  Thank rishtit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014 via mobile

My boyfriend and I booked at hotel giraffe when coming to New York City to celebrate our birthdays... On arrival we had a bottle if red and beautiful chocolates waiting for us to start our birthday celebrations, so this already added spark to the hotel. Throughout our stay the hotel cleanliness and service was brilliant. The breakfast was great, but more importantly we loved the wine/prosseco with the cheese and biscuits, olives etc in the early part of the evening that the hotel offered complimentarily! It was a beautiful hotel, and would highly reccommend.
However, only downside which isn't really part of the hotel, however, the restuarant that is attached to the hotel that they offer 20% off isn't great at all and I wouldn't reccommend. It seems the 20% deal is great, until you realise 18% service charge is added involuntarily- and to us the food in there was particularly low when comparing to other places we dined during our stay to NYC. But that aside, highly highly reccommend this beautiful hotel. You will not be dissappointed

  • Stayed: January 2014
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Thank nick7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

We spent two nights at Hotel Giraffe and it felt like a vacation. The small size makes it feel cosy, and the staff was so helpful with tips for getting around and finding places to eat. The room was much bigger than I expected in the city: roomy sitting area with couch, tv, chair and giant window, then nice bedroom and bathroom. Quiet and clean, and they surprised us with champagne for our anniversary! Breakfast and happy hour were also nicer than expected: delicious baked goods, fruit, and espresso machine in the morning and nice wine and cheese reception in the evening. we walked to the gym just a few blocks away and it met our needs. Lobby was cold, but it was the weekend of a major snowstorm. We loved Hotel Giraffe and can't wait to return!

  • Stayed: January 2014, travelled as a couple
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Thank kateD746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

You are going to love this hotel for so many reasons. Chief among them is the welcoming, helpful, knowledge staff. Let them guide you to restaurants and services, rely on them you won't be disappointed. The rooms were a nice size and so was the bathroom. Well appointed with your choice of pillows and mattress topper if you want. We were very satisfied with the continental breakfast it was ample and kept us going till dinner. Since we were visiting during the recent polar vortex we appreciated the hot chocolate and coffee after a day of being outside. We could relax with a hot drink and read the New York Times or Wall St. Journal in their comfy nicely furnished lobby, it became our late afternoon living room. We will definitely stay here again and would look forward to trying more hotels in The Library Collection. We were here 5 nights.

Room Tip: We had a balcony king and it was worth the small price difference from the queen standard.
  • Stayed: January 2014, travelled as a couple
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Thank Happy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

Stayed here for 7 nights over New Year and will definitely stay here again. From the staff to excellent breakfasts, 24 hour hot drinks & cookies, cheese & wine receptions and bedrooms, we could not fault this hotel. We stayed in the suite on the 12th floor and had no problems with noise. Our flight was delayed so we arrived a couple of hours later than expected and yet after taking only about 5 minutes to check in, a bottle of champagne which we had pre-ordered was waiting on ice in our room. On the morning of our departure we got a call in our room asking if we'd like reception to check if our flight was affected by the snow storm - a very nice touch. Location of hotel is excellent - we only took the subway once and taxis a few times as it was so nice to walk everywhere.

Room Tip: Suite on 12th floor spacious and not affected by street noise.
  • Stayed: January 2014, travelled with family
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Thank Geraldine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Giraffe by Library Hotel Collection

Address: 365 Park Ave South, At 26th Street, New York City, NY 10016-8801
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in New York City
#2 Family Hotel in New York City
#2 Business Hotel in New York City
#5 Romantic Hotel in New York City
Price Range: £202 - £438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Giraffe by Library Hotel Collection 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City
Hotel Giraffe

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